Avis sur HomeServe UK

Avantages

Entreprise familiale qui se souci de ses employés

Inconvénients

Difficile de gravir les échelons

Avantages

Everyone is helpful. The vision of where it's going next is bang on and simple. They genuinely engage and care about its people. Expect high standards so you really do get out what you put in (and I love that)! Rewarding job and supportive manager.

Inconvénients

None that I can think of right now. But anyone who doesn't want to engage or put in the hard work - then this is simply not for you (and - quite rightly - that's not the HomeServe way!)

Conseils à la direction

Be the enablers for change, engagement and communications. Overall very engaged with huge portfolios but alignment could be a little better.

Avantages

- Great colleagues - Great management - Good shifts - On Site Parking - Good on-site facilities

Inconvénients

- Career Progression - Companies internal vacancies

Conseils à la direction

Offer people other jobs on performance not on a 1-1 interview. Offer workshops for areas of development into other areas.

Avantages

This company genuinely cares about our People and Customers from the top all the way down to the front line. Every organisation has commercial targets and external pressures and sometimes balances have to be made but more often than not HomeServe does their best and better to focus on their People and Customers. Initiatives like CustomerFirst, 1-2-1s with senior leaders, mentoring schemes, Mental Health... Awareness, Engagement and things we take for granted such as free parking make this a great place to work.

Inconvénients

The Canteen menu could do with a refresh

Conseils à la direction

Continue to be visible, transparent and approachable, it really makes a difference

Avantages

The People are genuinely nice, wanting to help and do the right thing. The company is always striving to be better, and good ideas can be bought to life. Like anything, you just need a good story, a good reason, tenacity and passion.

Inconvénients

As a regulated business, the number of meeting and approval process is a bit painful, but understandable.

Conseils à la direction

Keep the focus on the big things.

Avantages

I have been at HomeServe for almost four years. It is a stimulating environment that I really enjoy. Although there is a lot of change, and it is certainly fast-paced, I have found it very rewarding. People here certainly want to do the right thing by customers. For me, it is just the right size. Although it is getting close to making the FTSE100, it is still small enough to get one's head around all of its... activities. Access to senior management is very good.

Inconvénients

Both good and bad - there is a lot of change!

Avantages

Customer Focused. Customer First concept is a great way to do the right thing. Engaging. A CEO who is visible and always willing to talk with people. Ambitious. A vision to be the UK's favourite people to help with your home.

Inconvénients

Undergoing a period of change that may not be for everyone IT capability can be challenging, but investment underway to improve.

Conseils à la direction

Maintain focus on the Customer Improve communication of the pro's

Avantages

The Senior Management Team are all really approachable, taking time to regularly communicate the business focus areas but also just to interact as people. The People are all really committed to the business goals Progression opportunities - encouraged to find out more about other areas, how we work together and how we can develop into new roles

Inconvénients

I genuinely can't really think of any! Maybe, the air con can get a little cold sometimes..

Conseils à la direction

Keep taking the time to communicate the big rocks and how we are tracking against them.