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Avis sur HomeServe UK

Dernière mise à jour : 18 janvier 2018
518 avis

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4,5
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HomeServe UK CEO Martin Bennett
Martin Bennett
386 Évaluations

518 Avis des employés

Trier: PopulairesÉvaluationDate

  1. « . »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Banbury, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Banbury, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Moins d'un an)

    Avantages

    Good Benefits, Flexible, Great Team, Good Manager

    Inconvénients

    Building could do with some improvments

    Conseils à la direction

    Keep developing on what your already doing,


  2. « What all companies should aspire to be »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - C S R - Walsall, Angleterre (Royaume-Uni)
    Employé actuel - C S R - Walsall, Angleterre (Royaume-Uni)
    Recommande
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Moins d'un an)

    Avantages

    I love working here, everyone is so nice and the opportunities are there for everyone. If you make a mistake they help you, we all make mistakes, we are only human and they nurture your talent and the training is extensive. Everyone help each other and there isn't any office politics like i have found elsewhere. They celebrate everything, its a great atmosphere , it really feels like you're working with friends and not just people. I get up in the morning excited to go there, its bright and positive, there are cafes, a table tennis table, tv s to watch, a coffee machine on all floors, the CEOs walk around at 8pm when they close to thank everyone for staying late, it really makes you feel important and not just a number.

    Inconvénients

    none really that i can think of

    Conseils à la direction

    none, they're doing a great job.


  3. « Work hard, then we play hard! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Walsall, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Walsall, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 3 ans)

    Avantages

    There are a lot of pros working here at HomeServe - some that we take for granted in regards to facilities and added benefits etc. and others we embrace wholeheartedly.

    We are empowered to work how we want to, to deliver on what we need to and then rewarded when we have achieved! There is a great team spirit and it feels like the work you are doing helps somewhere in bigger picture, which ultimately is to deliver great customer service and show the customer we actually care... rather than just saying we do.

    It is a fast paced business, which I'm sure most will agree with, but the outcome is worth it, and changes that are needed are implemented quickly off the back of it. These changes can come from feedback from front line staff to exec, it shows that everyone is listened to and their opinions/ideas are taken on board.

    Inconvénients

    With the fast paced environment, it doesn't suit everyone, and things can change quickly, you have to make that extra effort to make sure you keep up with the changes.

    Conseils à la direction

    We need more communication between departments, whether it be exciting projects or updates on structure changes, it's not as visible to the whole business and people tend to stumble on the information/update... or work is duplicated.


  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Avis anonyme


  5. « Fantastic place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 5 ans)

    Avantages

    Fast paced autonomous working environment where everyone is encouraged to contribute and make a difference to our customers

    Inconvénients

    Incredibly fast paced which can impact on work life balance


  6. Utile (2)

    « Challenging but fun with can do attitude »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps

    Avantages

    Senior management believes in being as transparent as possible with communication with and between all levels a massive part of the business.
    Lot of good people at all levels who work hard but know how to have fun.
    Staff benefits and family centred events make this a special place to work.
    Place continues to grow with lots of opportunities available to progress if you are willing to work hard for it.
    Business is really trying to focus on the Customer but not leaving the People behind.

    Inconvénients

    Systems aren't the best. New tech is being introduced but feels like we try to rush it and don't get it right which then results in more delays. As a result can fee like an overall tech strategy isnt in place.
    Not really a con but some work still needed to embed the culture we want. It is changing but as with anything this major it will take time.

    Conseils à la direction

    Get the tech sorted - we need the right tools to keep improving.


  7. Utile (1)

    « Great place to Work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Operational Planning Manager - Nottingham, Angleterre (Royaume-Uni)
    Employé actuel - Operational Planning Manager - Nottingham, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 10 ans)

    Avantages

    A company that puts its employees first who then do there best for our customers.Always looking at ways to improve.

    Inconvénients

    Great leadership with a great office environment and train centre.
    Plenty of opportunity to progress.

    Conseils à la direction

    Keep driving our people and customer charter.


  8. Utile (1)

    « Excellent company to work for »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps

    Avantages

    customer focused & people focused

    Inconvénients

    since being at Homeserve I have not experienced any cons


  9. Utile (1)

    « Great place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Walsall, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Walsall, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 10 ans)

    Avantages

    Working together and treating each other with respect across the whole company in whatever position you have. Working together to improve our Customers lives and ourselves daily.

    Inconvénients

    Things move at a fast pace, must remember to keep on top of our charters.

    Conseils à la direction

    Keep supporting to enable the culture to grow.


  10. Utile (1)

    « Cc »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Nottingham, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Nottingham, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 3 ans)

    Avantages

    Excellent place to work very people focused

    Inconvénients

    Shifts patterns need looking at in contact centre


  11. Utile (1)

    « Nottingham Leading the Gas Way »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Coach - Nottingham, Angleterre (Royaume-Uni)
    Employé actuel - Customer Service Coach - Nottingham, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HomeServe UK à plein temps (Pendant plus de 3 ans)

    Avantages

    HomeServe Gas is an amazing place to be. Our new state of the art building and continued growth is helping us lead the way in the Gas idsustry. With growth comes the endless opportunity’s for our people and HomeServe are devoted to developing us all. Our 2020 vision allows all members of our team to have a goal and I’m proud to be playing a part in reaching it.

    Inconvénients

    HomeServe is worldwide and at the moment we do not have the opportunity to visit our overseas offices. Doing this will allow us, at all levels, to share best practice and really become world leaders in the Home Assistance industry.

    Conseils à la direction

    Alongside growth is constant change and at a fast pace. Communication is key to embedding changed and building engagement, we can not take the focus off this.


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