Avis de Customer Service Representative chez Rue Gilt Groupe | Glassdoor.fr

Avis de : Customer Service Representative chez Rue Gilt Groupe

Mis à jour le 21 mars 2019

Pour filtrer les avis, ou .

5 avis trouvés

2.4
ÉtoileÉtoileÉtoileÉtoileÉtoile
Tendances des évaluationsTendances des évaluations
13%
Recommandent à un ami
Rue Gilt Groupe CEO Mark McWeeny
Mark McWeeny
0 évaluations
  1. "Enjoyed working here"

    ÉtoileÉtoileÉtoileÉtoileÉtoile
      Ancien employé - Customer Service Representative 

      J'ai travaillé chez Rue Gilt Groupe à temps plein

      Avantages

      coworkers were great, benefits, nice office

      Inconvénients

      commute was a little long

      Rue Gilt Groupe2019-03-21
    • "Salary"

      ÉtoileÉtoileÉtoileÉtoileÉtoile
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Équipe dirigeante
      Ancien employé - Customer Service Representative à Limerick, Limerick
      Recommande
      Point de vue négatif
      Pas d'avis sur le PDG

      J'ai travaillé chez Rue Gilt Groupe à temps plein plus de 3 ans

      Avantages

      Free cereal, toast, fruit, coffee. Fun atmosphere to work. Really good Xmas and Summer staff parties.

      Inconvénients

      Minimum wage salary with minimal increase every 12 months. Very little scope to progress. Can get mind numbingly boring after 5/6 months.

      Conseils à la direction

      Management very good and professional.

      Rue Gilt Groupe2018-08-28
    • "Perfect for part-time work for Students"

      ÉtoileÉtoileÉtoileÉtoileÉtoile
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Équipe dirigeante
      Ancien employé - Customer Service Representative à Limerick, Limerick
      Recommande
      Point de vue neutre
      Pas d'avis sur le PDG

      J'ai travaillé chez Rue Gilt Groupe à temps partiel plus d'un an

      Avantages

      - Flexible work hours - Positive work environment - Strong training and development within role - Close location to university - Excellent software and network - great response time for technical issues and outages

      Inconvénients

      - Very few opportunities for development within other areas of Gilt Groupe - CS is very much an Island of its own. - Poor incentives and rewards for long term employment and senior staff

      Rue Gilt Groupe2017-06-27
    • "Good only as a stepping stone, not good for career development"

      ÉtoileÉtoileÉtoileÉtoileÉtoile
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Équipe dirigeante
      Ancien employé - Customer Service Representative à Limerick, Limerick
      Ne recommande pas
      Point de vue positif
      Pas d'avis sur le PDG

      J'ai travaillé chez Rue Gilt Groupe à temps plein plus d'un an

      Avantages

      -Very easy to make friends, they really promote this from day one and everyone is really friendly. -Great place to learn new, small skills -Open plan office -Relaxed kitchen area with couches & TV, fully stocked fridge of cans of coke, 7up, etc. -Fantastic health insurance scheme with Laya -Good employee discount -Close to UL, ideal for nearby students looking for a part time job

      Inconvénients

      -High stats do not matter if you've been out sick a handful of times, they will hold this against you if you ever want to progress even when your work is spectacular (e.g. can be denied even full time hours because of this but will then be hounded for additional hours/overtime -Management on occasion come in 5/10 minutes later than when their shift is meant to start, but will reprimand employees for being 1 minute late....

      Dérouler

      Conseils à la direction

      Please please please take these reviews into account and do not disregard them as disgruntled past employees. Your employees need to be advocates for Gilt but only when they feel like they matter. It is wonderful that there are areas to gain skills in, but it is insulting when you rave about the growth of the company when CS reps are in the same bottom-of-the-food-chain role at the end of the day with no remuneration....

      Dérouler
      Rue Gilt Groupe2017-01-20
    • Utile (3)

      "Customers were great, management not so much"

      ÉtoileÉtoileÉtoileÉtoileÉtoile
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Équipe dirigeante
      Ancien employé - Customer Service Representative à Portland, OR
      Ne recommande pas
      Point de vue neutre
      Pas d'avis sur le PDG

      J'ai travaillé chez Rue Gilt Groupe à temps partiel moins d'un an

      Avantages

      Customers were generally great to talk to and work with, and fellow reps were pretty easy going, hardworking, and fun to be in the trenches with.

      Inconvénients

      Management is awful. Just awful. There were many policies that required management to sign off and approve of prior to making things happen, yet management (20 something hipsters, most of them) was almost always unresponsive or didn't respond in a timely manner, and would regularly contradict policies by telling you to decide for yourself and act put out that you had the gall to ask something so stupid. Always had time...

      Dérouler

      Conseils à la direction

      Clear out the kids running the ship because they drive away all of the grown ups who actually care about the customers.

      Rue Gilt Groupe2014-10-16
    5 avis trouvés