Avis sur Trader Joe's | Glassdoor.fr

Avis sur Trader Joe's

Dernière mise à jour : 21 juin 2018
2 221 avis

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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
1 186 Évaluations

2 221 Avis des employés

Trier: PopulairesÉvaluationDate

  1. Utile (8)

    « Heading Downhill »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Crew Member
    Employé actuel - Crew Member
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez Trader Joe's à temps partiel (Pendant plus de 5 ans)

    Avantages

    Meeting some really cool people as co-workers.

    Inconvénients

    No salary consideration for: college degree, previous extensive customer service experience, previous work experience unless in grocery retail

    Conseils à la direction

    I have been with Trader Joe's for over 5 years. Since that time it seems as though Senior Management has decided to test distress tolerance of the employees. Human resources seems to come up with a needless changes every fiscal year. They got rid of the First Mate position, which was akin to an Assistant Manager. Then they came up with this "Double Bubble" competition that allows "exemplary" employees (read favorite employees of Mates and store Captain) to get double their mid-year raise. Next they put anyone working less than 30 hours on the Affordable Care Act, even though the goverment delayed by a year the employer mandate. Now they have gotten rid of the "Merchant" position, that was a Merchandising specialist position, and basically turned them into "Full-time" employees who get to keep wearing their Hawaiian shirts and have not manageent responsibilies.

    My advice to management. Quit the human resouce experiements. Trader Joe's is a VERY profitable company. I do not understand why they cannot share that good fortune and reward their employees with the best wages, the best development, and the best benefits. I used to think that they were the Costco of non-membership retail/supermarket stores, now I think they are just heading down the path of becoming ordinary. If the economy were better, I would seek another job in a heartbeat. The scheduling practices, the favoritism, and the lack of desire to create an atomsphere of paying people with the education and experience that they bring to the job means to me that Trader Joe's is riding the wave perception, but once the reality sets in, they will be another retailer that people just visit not for a "shopping experience', but to buy a few unique items ala Cost Plus and leave the rest of the merchadise behind.


  2. « Crew »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Crew Member - Oceanside, CA (États-Unis)
    Employé actuel - Crew Member - Oceanside, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à temps partiel (Plus d'un an)

    Avantages

    Great employees to work with, great environment, constant growth in specialty products, emphasis on excellent customer service and teamwork.

    Inconvénients

    Can be repetitive and can have a challenging schedule but is flexible based on your effort and availability.

    Conseils à la direction

    Keep investing in the potential of your team!

  3. « crew »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à temps partiel

    Avantages

    Flexiable, Pays well, Good environment

    Inconvénients

    repetitive, strenuous on back, hours


  4. « Great Company to work for. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Trader Joe's à temps partiel

    Avantages

    Very flexible with your schedule.

    Inconvénients

    It can be very repetitive work if you don't try and ask to do more but thats on you.


  5. Utile (1)

    « Crew Member »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Crew Member
    Employé actuel - Crew Member
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à temps partiel (Plus d'un an)

    Avantages

    Laid Back Environment. Treated well by corporate and managers. Regular raises. Lots of tastings. Employee discounts. Good benefits

    Inconvénients

    Not a career. Low pay. Very physically tiring and taxing.

    Conseils à la direction

    Keep doing what you’re doing!


  6. « Crew »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à temps partiel

    Avantages

    Great benefits. Great place to work for

    Inconvénients

    There are no cons at this company

    Conseils à la direction

    N/A


  7. Utile (1)

    « long time crew member review »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Crew Member - Boston, MA (États-Unis)
    Employé actuel - Crew Member - Boston, MA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à temps partiel (Pendant plus de 8 ans)

    Avantages

    Flexible scheduling.
    Generous start pay and review raises every 6 months.
    Good health insurance and retirement benefits.
    80% of the people you work with are going to be pretty awesome.

    Inconvénients

    Basic retail issues. Exhausting, your feet will hurt. You'll deal with some crazy customers, but the majority of them are awesome. Favoritism between managers and crew members can be difficult to navigate. You can get a sense that the managers are often over worked ( they are required work 10 hour shifts with crazy turn around times) but despite that they all try their best the stay happy and are pretty much cool.

  8. « Fantastic people, fantastic experience! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Crew Member - Redmond, WA (États-Unis)
    Employé actuel - Crew Member - Redmond, WA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trader Joe's à plein temps (Moins d'un an)

    Avantages

    Salary, community, bosses are great, a ton of stuff!

    Inconvénients

    Summer hours lessen as amount of customers lessen, but that only makes sense.


  9. « Good experience. Goal is to ensure customers have a fun shopping experience »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Crew Member - Los Angeles, CA (États-Unis)
    Ancien employé - Crew Member - Los Angeles, CA (États-Unis)
    Recommande
    Point de vue neutre
    Approuve le PDG

    J'ai travaillé chez Trader Joe's en Contrat Permanent (Plus d'un an)

    Avantages

    Good benefits, fun environment, get first access to new products

    Inconvénients

    Management tends to focus on petty things

    Conseils à la direction

    Focus on what drives sales.. Happiness of employees/crew


  10. « Pretty Good! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Crew Member - Los Angeles, CA (États-Unis)
    Ancien employé - Crew Member - Los Angeles, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Trader Joe's à temps partiel (Plus d'un an)

    Avantages

    Let's be real, working retail can suck. However, Trader Joe's makes it actually fun and bearable. Keep in mind every store is different, but this was my experience working there for over a year:

    Pros:
    - The mates and my captain helped create a fun environment and truly cared about the crew
    - It's a flexible job depending on your store needs and who does the scheduling
    - The customer is not always right, and Trader Joe's understands this. They understand that employees are their number one customers and they treat them as such. I felt valued and like I had backup/support if there was a crazy customer complaint or something
    - There was a huddle at each shift, where we could taste new products, try different pairings, and get updated on what's going on as far as the store and company news
    - You get a 10% discount, which isn't that great, but it's better than nothing
    - Medical insurance and dental insurance if you work so many hours
    - 401K, semi-annual reviews (with raises), and annual bonuses
    - Trader Joe's pays their employees a pretty fair wage. I worked in LA and they raised the minimum wage ahead of time to stay competitive and to retain good staff, which was really appreciated. I was considering quitting around that time simply because I couldn't afford the high cost of living, but after that I was able to stay.
    - People stay here long-term. I had multiple co-workers (crew members at that) that had been with the company 10+ years. That says something about the company, especially with retail, which has a high turnover rate.
    - They're good at hiring the right people.
    - The variety keeps the job interesting. I couldn't imagine being on register all day. I enjoyed being able to switch throughout the day.

    Inconvénients

    - This is a hard job, physically and emotionally. You're on your feet all day, bending, twisting, and lifting. I was constantly sore, even though I'm young and workout, and lots of people had some nagging injuries. I couldn't imagine doing this for the long term. Plus, rude and difficult customers can get you down, but I would say the majority of customers are good people.
    - Small carts (not sure if every store has them?) were awful. You had to bend down to unload the bottom rack and every crew member hated them.
    - No employee wifi, which is... weird. Starbucks has free wifi. Why can't the break room? Not all of us have unlimited data... and I'm not even watching videos, just trying to read on my break.
    - Customers take advantage of the return policy. I appreciate the policy, but it's too lenient in certain aspects. I watched customers buy flowers for an event and then return them the next day, or return them a month later after they're all dead. I also saw a lady break a bottle of wine and return it for full refund (wtf? how is that our fault?).
    - Mates get transferred. In some respects, I really like this, but it can also be hard since just as you're getting close to a mate, they get moved to another store. My store went through 5 mates in a year. But almost every mate is fantastic -- I only had an issue with one
    - The annual survey for crew is great, but I wish it was semi-annual just like our reviews
    - If you're on demo, god bless your heart. Some customers think it's their free dinner.

    Conseils à la direction

    Keep valuing your employees no matter what. As long as you keep it a place where people are happy at work, customers will be happy to shop here. It truly is a trickle down effect. I had multiple customers tell me they shopped at our store because they enjoyed the people. As you continue to grow and expand, keep your eyes on the prize -- your employees, benefits, and work culture. If anyone is looking for a retail job, I would recommend this place in a heartbeat. I can't say the same for the competitors. TJ's, you're doing something right, so don't lose that. The products are the products -- they're great and they come and go. But your employees are the ones that enjoy them the most and sell them.


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