Avis sur Trustpilot | Glassdoor.fr

Avis sur Trustpilot

Dernière mise à jour : 15 novembre 2018
180 avis

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Peter Mühlmann
142 Évaluations

180 Avis des employés

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  1. « Great Experience »

    StarStarStarStarStar
    Employé actuel - ADR - New York, NY (États-Unis)
    Employé actuel - ADR - New York, NY (États-Unis)

    Je travaille chez Trustpilot à plein temps (Plus d'un an)

    Avantages

    Plenty of room for growth if you are willing to put in the work
    Young culture with a social environment
    In a space where there will always be a need for the product

    Inconvénients

    Things are constantly changing so you need to be able to adapt to change


  2. « Awesome place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Business Development Manager - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Business Development Manager - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Plus d'un an)

    Avantages

    I have worked at Trustpilot now for just over 2 years and I cannot fault the place. I've worked in a couple of sales jobs in the past and I've never received consistent commission or a great base salary like I do at Trustpilot. I love the fact we are paid our comms monthly with no problems. The sales floor is an awesome place to work with lots of support and training. The progression is great and the Trainers give you so much support. The office is growing at a fast place and its actually nice not working in an environment or sales team that has a revolving door for its employees.

    Inconvénients

    I would like it if we had more snacks in the kitchen as they run out quite a lot. We also need a bigger office after all the growth we've been going through.

    Conseils à la direction

    Let us know about any changes before they happen.

    Réponse de Trustpilot

    2 nov. 2018 – Senior Recruiter

    Thanks for your review. We're happy to hear you like the atmosphere and people at Trustpilot. We do too!

  3. Utile (1)

    « Fast paced & exciting »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Account Executive - Denver, CO (États-Unis)
    Employé actuel - Account Executive - Denver, CO (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    Awesome work environment. It's fast paced and exciting everyday. Co workers are all very helpful and mangers genuinely want everyone to be successful.

    Inconvénients

    Challenging at times, certainly a grind, but that's expected being in sales.

    Conseils à la direction

    Keep being resourceful and motivating

    Réponse de Trustpilot

    2 nov. 2018 – Senior Recruiter

    Thanks for your review. We're glad to hear you like the atmosphere and people at Trustpilot!


  4. Utile (1)

    « Great place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Support - New York, NY (États-Unis)
    Employé actuel - Support - New York, NY (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    I've been at Trustpilot for almost a year now and overall it has been a great experience. Some of the things I love are how transparent leadership is in the NYC office and how they know and support all of the team members. Additionally, it is one of the most collaborative environments I've worked in and managers/coworkers truly care about your success.

    Work/life balance is great - no work is expected after 6 pm or on weekends - and most of the people who work here are really fun and interesting. Really like how it's an "all hands on deck" attitude and that no task is too small for managers/people who are higher up.

    Inconvénients

    This is not a big detail, but it would be nice to switch up some of the snacks from time to time. It would also be nice if sales/all of support interacted more together.

    Réponse de Trustpilot

    2 nov. 2018 – Senior Recruiter

    Thanks for your review. I’m glad to hear you like the atmosphere and people at Trustpilot. We do too!


  5. Utile (1)

    « Account Executive »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Accounts Executive - Denver, CO (États-Unis)
    Employé actuel - Accounts Executive - Denver, CO (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Plus d'un an)

    Avantages

    - Surrounded by great people and there is a lot of opportunity for growth
    - Management and training put you in a great position to succeed
    - Awesome product and growing company
    - Location, perks, and benefits

    Inconvénients

    - Like with most sales jobs there are some daily tasks that can become repetitive

    Conseils à la direction

    Keep up the great work and continue to accept feedback

    Réponse de Trustpilot

    26 oct. 2018 – Senior Recruiter

    Thanks for the review. We're glad to hear you like here!


  6. Utile (1)

    « My Co Workers are my Family »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Accounts Executive - Denver, CO (États-Unis)
    Employé actuel - Accounts Executive - Denver, CO (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    - DOGS (first and foremost)
    - Everyone is around the same age which makes for a fun environment. Like hanging with your friends all day.
    - Opportunity for growth is huge
    - Tremendous support from management and co-workers
    - Exciting sales environment (hit the gong and play your deal song when you close a deal)
    - Team and company outings
    - Location is amazing (can walk to anything)
    - Recognition when you are doing well
    - Great work/life balance
    - Bagel Monday's
    - Referral bonuses
    - Opportunity to make a lot of money

    Inconvénients

    - Goals for each individual can be unclear at times

    Conseils à la direction

    - Make goals clear to each individual

    Réponse de Trustpilot

    2 nov. 2018 – Senior Recruiter

    Thanks for your review. We're glad you like it here but understand that there’s always room for improvement. We take our reviews very seriously and your feedback will be considered going forward.


  7. Utile (1)

    « Account Executive »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Account Executive - New York, NY (États-Unis)
    Employé actuel - Account Executive - New York, NY (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    Trustpilot is a great place to work. They give you the ability to come in, work hard and get compensated fairly for it. I started when they changed their management and the new Managers/Directors/VP of Sales are all great. They all have a common goal in place to make the company successful and for everyone to make as much money as possible. They have free drinks, snacks, ping pong tables etc. It has the startup vibe for a company that is already very successful. I would definitely recommend others to work here. I have already referred a few people who have been hired.

    Inconvénients

    Not many cons, I have worked at nightmare companies and this is not one of them. Would be nice if the hours were 9-5 instead of 9-6 but if that is the only complaint then they are doing something right.

    Conseils à la direction

    Keep working towards finding ways to make the company even more successful. There are solid building blocks in place management wise who you should lean on to take that next step.

    Réponse de Trustpilot

    26 oct. 2018 – Senior Recruiter

    Thanks for your review. I’m glad to hear you like the atmosphere and people at Trustpilot. We do too!

  8. « Account Development »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Sales Trainer - Denver, CO (États-Unis)
    Employé actuel - Sales Trainer - Denver, CO (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    I started with Trustpilot as an Account Development Rep and was promoted twice in a short time frame. The promotion track is quick if you work hard, seek feedback, and ask for help.

    The culture is social, helpful, and hard-working. If you put in the effort, have a level of humility, and believe in the goal of the company, you'll do well. Upper management is committed to improving. It's awesome to see the changes that have happened in the short time I've been working here - the company is growing quickly.

    Inconvénients

    Sales positions are really tough anywhere you go. Rejection is just part of the day to day and it's easy to slip into a negative mentality. The ADR role is not easy and I didn't have a great work/life balance when I was in the role. However, the promotion track is very fast. If you're competitive and communicate where you want/need help management will work with you.

    Conseils à la direction

    Great job! One thing I'd say is communicate "why" to reps more often. Drive home the value we're adding to companies and people will feel more motivated.

    Réponse de Trustpilot

    26 oct. 2018 – Senior Recruiter

    Thanks for your feedback. We're glad to hear you like the development opportunities, atmosphere and people at Trustpilot.


  9. Utile (1)

    « Sink or Swim..... »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    Ancien employé - Business Development Manager - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Business Development Manager - Londres, Angleterre (Royaume-Uni)

    J'ai travaillé chez Trustpilot (Moins d'un an)

    Avantages

    - Genuinely fun environment to be in
    - Positive "Work Hard Play Hard" mentality with high rewards
    - Fun events planned and decent lunch bought every Monday and closing day. Which shows that Trustpilot do try and look after staff
    - Music playing which is good to keep up the energy
    - Lots of talented and inspiring sales people to learn from
    - Most people are friendly and happy to give a helping hand
    - Great product to sell- market leading
    - Good snacks

    Inconvénients

    - Claustrophobic office, everyone's cramped pretty much in 1 room and on top of each other. I think location is changing soon though and the company is aware of this issue
    - BOYS CLUB- Individually most people are lovely at Trustpilot but it can be a really intimidating environment to be in if your a female. The boys club is highly provoked by management going along with it (or pretty much leading it) making others think it is OK too make the place a boys club. Certain management think because they have done such a good job with selling back in the day and driving the growth of Trustpilot they can act how they like. Basically the more money you make the more reckless you can act
    - You're pretty much expected to sell in your first month- if you're not selling you're manager doesn't really have time for you (some managers may be different to be fair)
    - There is hardly any training- some who do the training should really brush up their knowledge themselves- you get the odd hour here and there but no follow up really
    - Managers have favourites and don't seem to understand in sales it swings in roundabouts. Therefore they are not capiable of getting their employees back on track (again some may be different)
    - ADMs are under appreciated. The Seniors seem to get most of the praise for closing the big deals (as they do a good job) however the ADMs who open the business in the first place don't really get a second looking- This isn't fair

    Conseils à la direction

    Make your staff feel a bit more appreciated and not to leave it to the seniors and team leads to do all the training for the less experienced team members as the seniors and team leads have their own (much bigger) targets to hit.

    If you want to keep it a boys club then fine- but some managers need training on how to appreciate women. The VP pretends he cares about this but this but I personally don't think he actually does.

    Réponse de Trustpilot

    7 nov. 2018 – Senior Recruiter

    Thanks for sharing your experience of working at Trustpilot. Great to hear you liked the people and events here. We do too! We’re always looking for ways to improve, so we’ll keep your feedback handy... Voir plus


  10. « probably the worst place I have worked »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - Copenhague (Danemark)
    Ancien employé - Employé anonyme - Copenhague (Danemark)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Trustpilot en Contrat Permanent (Pendant plus de 3 ans)

    Avantages

    Team colleagues

    Office location

    Office space is nice

    Inconvénients

    Management are incompetent, entitled and lazy for the most part

    No carrier progression, where you are hired is where you will stay

    Salaries are dreadful well below market average

    You are made to feel like as a non Danish speaker you have nowhere else to go to get another job and you should be grateful that you have a seat in the building

    No one cares about any working conditions, stress is high, harassment is an accepted norm, targets get higher and higher, micro management is enforced by completely incompetent managers, workplace bullying, staff continually going down with illnesses due to work related stress, the list is endless

    Repeated complaints to HR about working conditions fall on deaf ears

    No expats in high management positions, only incompetent entitled nordic people apply

    Base salaries stay firmly rooted to the same very low rate, while targets get higher and higher and commission plans are stripped bare and clawed back, so you end up having your overall salary decrease year on year while you perform better and better and make more and more money for the investors

    No benefits whatsoever, you get what is a legal requirement in Denmark and that is it, often the legal requirements are not met, you have to fight for it and double check everything to make sure it is legal.

    Conseils à la direction

    Think about how you can retain good people, so much fabulous talent has been chewed up and spat out by this company. Listen when staff members have the courage to bring their concerns to you and then actually be bold and do something about it. Constantly review your managers behaviors because a lot of them are not following good practices

    Réponse de Trustpilot

    16 nov. 2018 – Senior Recruiter

    Thanks for taking the time to share your review. We're glad to hear that you liked your colleagues and the office but you've also raised some important concerns about management practices. Trustpilot... Voir plus


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