Avis sur Trustpilot | Glassdoor.fr

Avis sur Trustpilot

Dernière mise à jour : 20 mars 2019
193 avis

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Peter Mühlmann
151 Évaluations

Avis des employés

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  1. « Conditions de travail affligeantes »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Conseiller Clientèle - Copenhague (Danemark)
    Ancien employé - Conseiller Clientèle - Copenhague (Danemark)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Trustpilot à temps plein (Plus d'un an)

    Avantages

    Il n'y en a pas dans cette entreprise où seule l'argent compte au détriment des clients.

    Inconvénients

    Aucun respect des collaborateurs, ni des clients.

    Conseils à la direction

    Revoir le modèle de la société.

    Réponse de Trustpilot

    23 janv. 2019 – Senior HR Business Partner

    Merci pour votre avis. Nous nous efforçons de fournir la meilleure expérience salariale et conditions de travail possibles à tous nos employés, mais nous comprenons qu'il y a toujours matière à nous... Voir plus


  2. Utile (1)

    « Great Place for Growth and Opportunity »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    Trustpilot has a lot of room for growth and is always looking to hire more people and promote from within. They also have a great referral bonus that is better than any company I have been with before. In addition to this, there are weekly catered lunches, free beer on tap, unlimited snacks, and opportunities for happy hours and team outings almost monthly.

    Inconvénients

    If you do not work well in a collaborative environment or cannot work with music in the background, this would not be a good fit.

    Réponse de Trustpilot

    21 mars 2019 – Senior HR Business Partner

    Hi! Thanks a lot for taking the time to leave a review. Glad to hear that Trustpilot is a great place to work and grow!

  3. Utile (1)

    « Great place to develop »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Business Development Manager - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Business Development Manager - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Trustpilot à temps plein (Plus d'un an)

    Avantages

    Training is second to none, the team always had a winning mentality and I can honestly say I had the best 2 years of my career here. There always has been a great culture and the Lord Raglan is and always will be my second home ...

    If you take the time to get to know people and listen to the advice and support you can receive (if you ask for it) it's the kind of place that gives you a real leg up in your future career.

    Would definitely reccomend working here.

    Inconvénients

    No real cons in my mind. One small thing would be to try and maintain the great culture that the team was founded on. I know it's not easy when scaling so quickly but the culture is the sales floors biggest asset.

    Conseils à la direction

    Keep upgrading the world ... truly a great experience.

    Réponse de Trustpilot

    11 mars 2019 – Senior HR Business Partner

    Thanks for taking the time to share your experience working at Trustpilot. So glad to hear you enjoyed the culture...we'll do everything we can to maintain the best parts of it while we continue to... Voir plus


  4. « Exciting, fun & dynamic »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez Trustpilot à temps plein

    Avantages

    Vibrant culture, plenty of rewards, number one in the market

    Inconvénients

    Lack of patience for nurturing development, growth & success.

    Réponse de Trustpilot

    13 mars 2019 – Senior HR Business Partner

    Thanks for taking the time to share your experience of working at Trustpilot. We're always looking for ways to improve so will share your comments with our management team. Best of luck in your new... Voir plus


  5. « Good Culture »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Sales - Copenhague (Danemark)
    Ancien employé - Sales - Copenhague (Danemark)
    Recommande
    Point de vue neutre
    Approuve le PDG

    J'ai travaillé chez Trustpilot à temps plein (Plus de 3 ans)

    Avantages

    Committed and focused leadership at the top. Excellent peers.

    Inconvénients

    They made some strategic blunders on the sales floor, but attempted to rectify them.

    Conseils à la direction

    NA

    Réponse de Trustpilot

    6 mars 2019 – Senior HR Business Partner

    Thanks for sharing your experience of working at Trustpilot. Great to hear you liked the culture and leadership. We do too! We wish you all the best with the next chapter in your career.


  6. « Everyone is leaving for a reason »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - ADR - Denver, CO (États-Unis)
    Employé actuel - ADR - Denver, CO (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez Trustpilot à plein temps (Moins d'un an)

    Avantages

    food, people, culture, environment, AE possible

    Inconvénients

    Everyone is leaving for a reason or getting fired. The product is far more expensive them competitors. Pay is still very low even with a pay increase of 5k.

    Conseils à la direction

    Increase base to 40k for ADR seniors, EA should make 50 k base. Stop firing people every week.

    Réponse de Trustpilot

    20 mars 2019 – Senior HR Business Partner

    Hello and thanks for taking the time to share your review. Great to hear you like the people and culture here. We do too! We're always open to improvement so will share your feedback with our... Voir plus


  7. « Get In and Get Out »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - New York, NY (États-Unis)
    Ancien employé - Employé anonyme - New York, NY (États-Unis)
    Ne recommande pas
    Approuve le PDG

    J'ai travaillé chez Trustpilot à temps plein

    Avantages

    -Good product that is beneficial and CS is a great selling tool
    -Food and drinks
    -Learn enough in the first couple months to leverage those skills in the future

    Inconvénients

    -No organization and no clear promotion path
    -Managers seem to run their teams day to day 
    -Sales people are held to unreachable monthly goals forcing them to leave which inhibits the ability to plan towards the future
    -UK management is out of touch with US market as TP isn't a house hold name 
    -Basically minimum wage at the entry level

    Conseils à la direction

    Value the people you hire and understand that the current goals aren't achievable.  The constant influx of new hires is inhibiting growth while destroying morale. Another though, beer and ping pong is cool for the first month  using this as a hiring tool is immature. 

    Réponse de Trustpilot

    20 mars 2019 – Senior HR Business Partner

    Thanks for sharing your experience of working at Trustpilot. We’re always looking for ways to improve, so we’ll keep your advice handy and share it with the managers here. We wish you every success... Voir plus

  8. « Good place to grow for engineers »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - Copenhague (Danemark)
    Ancien employé - Employé anonyme - Copenhague (Danemark)
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Trustpilot à temps plein

    Avantages

    Interesting tech stack with high scale problems you don't that easy get to work with in Copenhagen. As an engineer it's an good place to grow.
    Tech teams are mostly protected from politics and sales people by PMs and management so you get to work and have fun.

    Inconvénients

    Very sales driven culture and over time it's become more and more top down.
    While I was at Trustpilot it has always been very opinion driven, though with the number of people in the company which creates a natural distance between management and employes it's started beening more problematic.

    Conseils à la direction

    Fix the sales process it's broken as sales are not able to follow up on all relevant leads. Sales work unstructured and end of quarter the prices always drops.

    Suggest to create an online sales channel for the micro and SMB business. The tech scales at no cost and there is an brand and network effect from having many businesses using Trustpilot that leads to more revenue even if the online channel it's no driving huge growth in the total revenue.

    Let the insights sales teams focus on medium/large to enterprise businesses where they are strongest anyway and guess most sales people want to build their career.

    Réponse de Trustpilot

    22 févr. 2019 – Senior HR Business Partner

    Thanks for taking the time to share your review. Great to hear that Trustpilot is a good place to grow. We’re always looking for ways to improve, so we’ll keep your feedback handy and share it with... Voir plus


  9. « fun »

    StarStarStarStarStar
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Je travaille chez Trustpilot à plein temps

    Avantages

    great energy. lots of young people in the office

    Inconvénients

    lots of turnover. need to adapt quickly


  10. « Trustpilot lacks transparency... »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - BDM - Londres, Angleterre (Royaume-Uni)
    Employé actuel - BDM - Londres, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Trustpilot à plein temps (Plus de 3 ans)

    Avantages

    Free lunches on Monday's and last day of the month as well as a fully stocked kitchen most of the time for snacks and beverages

    Market leading brand in the review space which makes prospecting calls easier as most people tend to know how Trustpilot is and you don't have to explain in too much detail who you are (most of the time)

    Office is in a good location in the City of London, and the majority of people across the sales floor have a bit of personality, and usually up for a joke and a laugh (although it does become a bit of a zoo in there at times, which can be distracting if you are in the middle of a demo and you can hear a lot of commotion in the background, or perhaps having a football kicked at your desk, usually by one of the seniors or managers)

    Inconvénients

    A real dog eat dog enviroment with everyone trying to steal accounts/deals from one another, both in your own team and across other teams as well. Everything often feels on top and very chaotic. The leadership come across cold which makes them seem unapproachable, which if I have read correctly is something other employees/former employees have felt too.I feel the entire UK management team lack any real people management skills, and were just promoted to there roles because they started at Trustpilot when employee numbers were scarce and now there are certain managers who think the rules don't apply to them and you can feel their ego's as they swan up and down the sales floor. I feel they can be condescending and very quick to bark down orders to the team to cover their own back, but lack any real skills which are helping the team develop professionally. The lack of integrity from my manager doesn't leave much hope for the team leader who evidently lack any real abilities to lead by example either!

    Trustpilot haven't exactly demonstrated some of the external values they represent from an internal standpoint and what I mean by this is the majority of operational business decisions get made behind closed doors, without any real explanation and we as a team are just forced to comply and will get reprimanded if you even thought about voicing your opinion on the subject matter.

    All in all, a bit of a let down if I am honest from a company who are very good at singing their own praises and subsequently polishing their rust!

    Conseils à la direction

    Take a look in the mirror.

    Réponse de Trustpilot

    27 févr. 2019 – HR Business Partner UK & APAC

    Hello. Thanks for taking the time to share your review – we’ll make sure it’s shared with the managers here too. Glad to hear you like the location and brand. We do, too. Of course, there's always... Voir plus