Avis de Brokerage Investment Professional chez Vanguard | Glassdoor.fr

Avis de : Brokerage Investment Professional chez Vanguard

Mis à jour le 11 nov. 2019

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2.7
34%
Recommandent à un ami
59%
Approuvent le PDG
Vanguard CEO Tim Buckley
Tim Buckley
8 évaluations
  1. Utile (9)

    « Be Cautious »

    ÉtoileÉtoileÉtoileÉtoileÉtoile
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Brokerage Investment Professional 
    Ne recommande pas
    Point de vue négatif

    Je travaille chez Vanguard à temps plein depuis moins d'un an

    Avantages

    You get paid to take your licensing exams

    Inconvénients

    There is little to no preparation and you will be the punching bag for angry clients all day every day. They promote growth but anyone there will tell you it isn't as feasible as management makes it sound. The pay is absolutely horrible.

    Vanguard2019-11-12
  2. « Good iob, good hours, decent people »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Brokerage Investment Professional à Malvern, PA
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    Je travaille chez Vanguard à temps plein depuis moins d'un an

    Avantages

    Good pay, most people are nice and willing to help you

    Inconvénients

    Not many cons in Vanguard

    Vanguard2019-10-17
  3. Utile (16)

    « Dont do it »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Brokerage Investment Professional 
    Ne recommande pas
    Point de vue négatif
    Pas d'avis sur le PDG

    J'ai travaillé chez Vanguard à temps plein plus d'un an

    Avantages

    - Fun coworkers - Bosses care and try to make the work better

    Inconvénients

    - This is a call center. You will be chained to your desk for 7.5 hours a day. When it is busy you will only have 30 minutes for lunch instead of the full hour you are promised. There is zero room for advancement or growth in the company. They have to hire people with degrees so they scope for recent college graduates and dont give them the full information. - Almost everyone you meet is trying to quit and look for a new job (70% turnover ratio) - Pay is very poor compared to the same role at competitors. If you want to work at a call center in finance do it at UBS / Edward Jones / etc. They will pay you better.

    Continuer à lire
    Vanguard2019-09-26
  4. Utile (30)

    « This job burns you out and makes you hate people »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Brokerage Investment Professional à Malvern, PA
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez Vanguard à temps plein plus de 3 ans

    Avantages

    Benefits and upward mobility if you know the right people or are very personable.

    Inconvénients

    Very, very toxic work environment (cut-throat).

    Continuer à lire
    Vanguard2019-05-15
  5. Utile (1)

    « Good Foot In The Door »

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    • Équilibre travail/vie privée
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    • Opportunités de carrière
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    • Équipe dirigeante
    Employé actuel - Brokerage Investment Professional 

    Je travaille chez Vanguard à temps plein

    Avantages

    Great reputable company and culture

    Inconvénients

    Be ready to take a lot of calls

    Vanguard2019-07-01
  6. Utile (22)

    « Stay Away for Your Own Good!!! »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Brokerage Investment Professional à Malvern, PA
    Ne recommande pas
    Point de vue négatif
    N'approuve pas le PDG

    Je travaille chez Vanguard à temps plein depuis plus d'un an

    Avantages

    Benefits, partnership bonus, PTO, nothing else

    Inconvénients

    Literally everything else. Poor management, toxic work environment, back to back calls all day with people screaming at you. You are not treated like a person in this position, more like a robot. This position makes you hate people and want to sit in silence at the end of the day. Only brown nosers have the ability to move up

    Vanguard2019-07-09
  7. « Great place to work »

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    • Équilibre travail/vie privée
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    • Équipe dirigeante
    Employé actuel - Brokerage Investment Professional à Malvern, PA
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Vanguard à temps plein depuis moins d'un an

    Avantages

    no take home work, young work environment

    Inconvénients

    the job description does not match what the job entails

    Continuer à lire
    Vanguard2019-06-11
  8. Utile (21)

    « Personal Investor - Brokerage Investment Professional »

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    • Équipe dirigeante
    Ancien employé - Brokerage Investment Professional à Scottsdale, AZ
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Vanguard à temps plein plus d'un an

    Avantages

    I’m going to give you an honest review of this company as someone who worked in this role for almost 2 years. In that time I received multiple internal awards, managed and trained incoming brokerage professionals, and worked on a variety of projects. - The amount of PTO is generous and given to you upfront and can be used at your own pace as long as you get it scheduled early enough. - Bonus is also fairly generous, just make sure you get hired at the right time or you’ll have to wait over a year to get your first one. It’s paid out in the middle of summer and is based on the prior years time spent with company. Usually a mass exodus (employees quitting) occurs after bonuses are paid out. - After getting some seniority in the role you’ll be able to move to an early schedule. - If you are a minority or female you will be given preferential treatment as Vanguard is trying to create a #inclusive environment. It won’t be stated out loud but it is a clear objective when it comes to promotions. - Job security is incredible and this company will be around for the long run. Vanguard has done an incredible job of changing the investment world for the small investor. - The onboarding team does a great job preparing you for the brokerage exams. Do not take studying lightly and you will pass no problem. - Food will usually be provided during tax season and end of year time.

    Inconvénients

    - This role is customer service in a call center. - Management in this role can be very hit or miss. Some are passionate while others are looking for there next promotion so they can get out of the least desired department in the company. You do not get to pick your team, you will be assigned. - Expect your raise to be 3%, even with showing good numbers and metrics. - Internal promotions can be incredibly competitive. Expect about 20-30 people to be applying for the same job and the internal interview process for a promotion to take up to 3 months, with as many as 3 rounds of interviews. - Customers/clients will abuse you on the phones. Both verbally and emotionally. You will need a thick skin to endure this role, so be ready. - Some awards that are handed out come with a small spot bonus. Ranging between $25-$250. However, the way management awards you the bonus is kind of irritating. They will give you 3 envelopes and you get to pick which one you want without knowing the contents. Best of luck in drawing the bigger of the 3 amounts. - Expect roughly half your class to quit before the 1 year mark. It gets hard watching the people around you leave. - When you start you will be on the late shift. Be prepared to tell clients the majority of the company is closed and you will only be able to help with basic tasks as a majority of the company has gone home and that particular department they are asking for is closed. - If you want a promotion be ready to put on a happy face and drink as much coolade as you can. - I was hired in March and my raise for the end of the year was less then 0.5%. Reasoning was raises are decided in October and I was not there long enough to compare my metrics to others. - A lot of managers are burned out and do not like taking elevated calls. Usually they will defer to other managers, claim they do not have time, or are rarely present at their desk (as was my case) and can be found wondering the floor socializing with other managers or distracting other teams. - Be prepared to take phone calls non stop all day. It can be very hard to take time away from the phones when you want to explore other departments for promotions. - If you are not a social butterfly, be ready to be left behind. This company loves to promote those who can network, not so much those who are good at their job. If you do your job well but keep your head down and stay at your desk, do not expect a promotion. - People love to sit in the break room and complain about the clients and work. If you want to do that everyday or be around that everyday that is your own choice.

    Continuer à lire
    Vanguard2019-05-08
  9. Utile (16)

    « Stay Away »

    ÉtoileÉtoileÉtoileÉtoileÉtoile
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Brokerage Investment Professional à Scottsdale, AZ
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Vanguard à temps plein moins d'un an

    Avantages

    PTO is about the only pro and trust me you will need the extra 5 days they offer you to buy.

    Inconvénients

    The job is not what they tell you it is. You will not get many phone calls about finance instead you will get frustrated customers who were told they needed one thing to open an account when in reality they needed something else. You will spend a lot of time helping people who do not know how to use the computer create a retirement account. You are constantly being recorded and listened to and you will not receive positive feedback. The company only gives you feedback when you mess something up. .. The company is ran like a school. You have an hour for lunch and two 15minute breaks. You must sign off your computer to use your break. The volume of phone calls is huge. They tell you it gets lighter after tax season but it does not. The second you get off of the line with a client is the second you get a new client on the phone. Overall, stay clear.

    Vanguard2019-04-05
  10. « Really good benefits, have to make it past the first year »

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    • Équilibre travail/vie privée
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    • Équipe dirigeante
    Ancien employé - Brokerage Investment Professional 

    J'ai travaillé chez Vanguard à temps plein plus d'un an

    Avantages

    good 401(k) with 4% match, really competitive amount of PTO, health/dental insurance available

    Inconvénients

    If you're just coming out of college, probably will have to work in the call center (customer service) first. It is not fun. But once you get through the first year, you can move to a better role. Only 3 locations in the U.S.

    Vanguard2019-02-21

    Réponse de Vanguard

    March 29, 2019Vanguard Human Resources

    Thank you for taking the time to provide us with your feedback. Vanguard values crew and prioritizes offering valuable and meaningful benefits so they can live their best. We are glad this has been your experience!

    Continuer à lire
28 avis trouvés