Avis sur Victoria & Albert Museum | Glassdoor.fr

Avis sur Victoria & Albert Museum

Dernière mise à jour : 4 septembre 2018
33 avis

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33 Avis des employés

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  1. « Retail »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Point de vue neutre

    Avantages

    Beautiful and inspiring environment. Friendly staff. Customers from all over the world, here to enjoy a day at the museum rather than to get the last bargain, so nice atmosphere. Exhibitions change often, making our days there more exciting.

    Inconvénients

    Few permanent contract offered so high turn-over, which plays in management favor, avoiding to deal with strong teams, staff demands, etc. HR Department overwhelmed and so prone to mistakes.

    Conseils à la direction

    Communication is lacking at ALL levels.


  2. « Volunteer »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif

    J'ai travaillé chez Victoria & Albert Museum à temps partiel (Plus d'un an)

    Avantages

    Friendly staff overall wonderful place to be.

    Inconvénients

    Moving from volunteer to paid staff very difficult.

    Conseils à la direction

    Respect your volunteers more and give them more opportunities to move onto paid employment.

  3. « Project coordinator »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Project Coordinator - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Project Coordinator - Londres, Angleterre (Royaume-Uni)
    Recommande

    Je travaille chez Victoria & Albert Museum à temps partiel (Pendant plus de 3 ans)

    Avantages

    Very beautiful place to work

    Inconvénients

    Relatively low salary and strict hierarchy


  4. « Visitor Experience Department »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif

    J'ai travaillé chez Victoria & Albert Museum en Contrat Permanent

    Avantages

    The museum is set in a beautiful historic building and houses an eclectic collection of art & design objects. SOME curators take the time to converse with gallery assistants whilst on the galleries, offering advice on career progression or just general insight into the collection - knowledge transfer/sharing. As a member of staff you get reciprocal access to other museums and galleries across the UK and even Europe.
    Good work/life balance in that the Job is very easy with no work to take home, you leave it all within the building and are able to switch off relatively easy when you get home.

    Inconvénients

    A culture of bullying and harassment is rife within management and senior management which is passed down to supervisors and gallery assistants. Very low morale and worth amongst the lower members of staff, this is reflected in feedback to management which is often 'taken onboard' (in actual fact it's ignored if it doesn't fit with managements plans).
    I have often witnessed gallery assistants crying at work (on the galleries) due to incompetence from management (which ultimately stems from senior management and the head of the department's instructions. I somehow suspect line managers are under a lot of pressure to do exactly as their told without much questioning/reasoning/or opinion or else face the consequences. As a result management come across as robotic and insincere, their not fooling anyone quite frankly).
    Blame seems to be shifted continuously when serious mistakes are made within the department. There is no honesty, clarity or onus from senior members of staff towards lower members of staff (and this includes reporting back to the even higher directorate).
    The highest turnover of any company I have ever worked for, staff rarely stay longer than 6 months - 1 year.
    Massive glass ceiling within the institution and problems with lack of diversity amongst management. The volunteers are predominantly white and the tours given are for the most part white led.
    Clear separation between front of house and back of house, although some curators chat with gallery assistants and supervisors, it seems nye on impossible to get a foot in the door within curation/conservation. Don't go for a front of house role thinking you'll get into a curation Job - it very rarely happens.

    Conseils à la direction

    Progress your aims for 'diversity', overhaul your staff in managerial positions to truly reflect that. Listen to all members of staff and really take into account the problems at hand, put your staff first and the results will show within visitor experience figures.
    A restructuring of management with close consultation from the directorate is sorely needed. The director should be watching this department very closely, it will answer a lot of questions regarding the overall performance of staff and subsequent revenue.


  5. Utile (1)

    « Exciting tasks, but low pay »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Intern - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Intern - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue neutre
    Désapprouve le PDG

    J'ai travaillé chez Victoria & Albert Museum à temps partiel (Moins d'un an)

    Avantages

    Interesting work environment with many hands-on tasks

    Inconvénients

    The top management is too absent and the pay is a joke


  6. Utile (2)

    « Do not recommend »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Sales Assistant - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Sales Assistant - Londres, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif

    J'ai travaillé chez Victoria & Albert Museum en Contrat Permanent (Plus d'un an)

    Avantages

    Staff discount, fair salary, beautiful work environment, free entrance to exhibitions, reputable organisation to work for

    Inconvénients

    Patronizing and bullying culture, no flexibility in rota or holiday planning, disorganized management, lack of communication, lack of training for staff and management, high staff turnover

    Conseils à la direction

    Invest in training for both staff and management in sales, communication and management


  7. « Interesting, sometimes unstructured. It is what you make of it. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif

    Je travaille chez Victoria & Albert Museum à plein temps

    Avantages

    Expertise from around the world. New projects and ideas.

    Inconvénients

    Sometimes no clear goals, and unstructured. You have to work hard for promotion and make your own way.

    Conseils à la direction

    Pay better and have a more structured approach to collaboration.

  8. Utile (3)

    « Serious morale problems »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas

    J'ai travaillé chez Victoria & Albert Museum en Contrat Permanent (Pendant plus de 3 ans)

    Avantages

    A world-class collection, unparalleled resources (by UK public sector standards), and a global platform for art and ideas. A good 'brand' to have on your CV.

    Inconvénients

    A highly dysfunctional place to work (borderline abusive in some departments), and too large for its own good. Talented people (ESPECIALLY women) are left to stagnate and to carry out essential but menial work, while a handful of individuals with little experience/few qualifications but an ability to spout the right jargon hoover up all the praise and career progression for headline projects. Salaries are below average in an already underpaid sector, and morale is close to zero.

    Conseils à la direction

    Senior management is completely out-of-touch with the majority of staff, and unwilling to address longstanding abuses of power.


  9. Utile (3)

    « Corrupt and Horrendous Management »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Gallery Assistant - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Gallery Assistant - Londres, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Victoria & Albert Museum en Contrat Permanent (Plus d'un an)

    Avantages

    Lovely colleagues

    Beautiful surroundings

    Free entry to exhibitions and discount in the shop

    If your lucky enough to get it - good training/courses

    Inconvénients

    Class divide between the Front of House staff and Office Staff.

    Lack of respect and empathy towards Gallery Assistants and Shop staff.

    Massive bullying culture

    Procedures and laws are never followed by Senior Management or HR.

    Dreadful attitude towards union members or people that believe in equality and diversity.

    Promotions are only ever gained if you are an informant on your colleagues or close friend of the interviewer.

    No support from management, especially in the eventuality that you are unwell.

    Have to deal with a lot of difficult situations with the general public without any proper training or support from internal Security or management.

    New contracts have terrible working conditions

    Conseils à la direction

    Listen to your team and actively act on what they suggest.

    Stop constantly lying to staff about non-existent career opportunities.

    Stop stealing Gallery Assistant and Supervisor’s good ideas and passing them off as your own.

    Actually be qualified for your position’s and STOP hiring/promoting your friends or people who bully/snitch on their fellow colleagues.


  10. Utile (4)

    « Bullying, harassment abuse, lies and corruption at the V&A »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    Avantages

    Beautiful museum, lovely to enjoy the amazing art and exhibitions
    Some departments are friendly and nice.
    Lovely subsided cafe
    Beautiful surroundings
    Entry to many exhibitions
    Tickets for paid exhibition

    Inconvénients

    IT Management are bullies who target staff over and over, to the point of leaving their jobs.

    HR and Senior Management turn a blind eye and do not care about what is happening to staff who are intimidated. No transparency whatsoever.

    Blame culture exists. No accountability or responsibility for the treatment of staff. Escalation of issues results in a hostile and unapproachable management style by next level management.

    Deep rooted issues. Requires someone at the top to make a top down change for good.

    Inappropriate conduct by some senior management.

    Conseils à la direction

    Review Senior Management and HR Processes and Management. Conduct exit interviews with all staff to determine if bullying has taken place. Attempt to help staff undergoing bullying and provide support to the employee.

    Get rid of the blame culture. Immediate high level shake up required.


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