Worked there 8 years, loved everyday until the day I lost my job due to re-org. - Avis employé IT Manager Capital One

Inconvénients

- Performance management - Enterprise alignment

Inconvénients

I've got to be honest, working at Capital One has been a mixed bag. On one hand, the mission to change banking for good caught my attention and got me excited. On the other, the reality of their stack ranking system has been a tough pill to swallow. Even when you're doing everything right—meeting deadlines, delivering quality work—it feels like it doesn't matter unless you're in favor with the ranking system and your managers favorite. What really gets to me is seeing how everyone can be working hard to bring the bank forward, that would make their performance review “strong” but because of this system, some associates are still forced to the bottom or hit with a PIP. I’ve seen this not just in one part of the bank but I’ve experienced this in retail and commercial bank, and this has been happening more on commercial as attrition is at an all time high, managers play favorites and show little support to their team. It's disheartening, especially knowing that big names like Google, Microsoft, and GE have already moved past such outdated practices. The constant manager turnover doesn't help, making it feel like you're always trying to prove yourself all over again. It's a lot, and it contradicts the whole "changing banking for good" message. We really need to rethink this approach. If we're serious about making a difference in banking, it should start with how we're treated and evaluated. It's about time we supported the people putting in the work day in and day out.