Questions entretien Customer Service Associate chez Best Buy | Glassdoor.fr

Questions entretien Customer Service Associate chez Best Buy

Entretiens chez Best Buy

32 Avis sur les entretiens

Expérience

Expérience
57%
23%
20%

Obtenir un entretien

Obtenir un entretien
85%
7%
4%
4

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Associate

Candidat à l'entretien anonyme - Eatontown, NJ (États-Unis)
Aucune offre d'embauche
Expérience négative
Entretien facile

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Best Buy (Eatontown, NJ (États-Unis)) en février 2020.

Entretien

She had me in a rundown office, and she seemed annoyed. She was sizing me up before the interview. I dressed professionally. I was probably overqualified for the position. The pay wasn’t that much for the job you do. I am a experience technician on most of Best Buy products. The customer service person who was there while I was waiting for the interview seemed bored.

Questions d'entretien d'embauche

Autres avis d'entretien pour Best Buy

  1.  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Tracy, CA (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 4 semaines. J'ai passé un entretien à Best Buy (Tracy, CA (États-Unis)) en octobre 2019.

    Entretien

    Incredibly drawn out, lack of communication, lack of planning.

    If you apply online, you'll have to wait weeks for a response to your application.
    I called in to my local store to understand the status of their hiring process, and I was told that there was a job fair going about the same day and day after I called. I signed up for an interview online for the job fair that following day, and I went in for a 1:1 with the supervisor. The questions were not difficult, and I was led to believe that I was a good fit for several positions and was told that the general manager set a two week vacation for themselves right after the job fair.

    Two weeks later, no call, no ounce of communication. I called to know if the manager was back in from their vacation. Several minutes on hold, then I was told that all positions were filled. No specifics, no information on whether or not that includes me, but it's just so tiring. Don't try going through Best Buy for work, they'll just take your time and run away with it.

    Questions d'entretien d'embauche

    • You are rotating to the register but a customer intercepts you to ask for help with looking for an item, what would you do?   1 réponse

  2.  

    Entretien de Customer Service Associate

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Best Buy en mai 2018.

    Entretien

    Great interview. They asked a bunch of situational questions that you really can't get right or wrong. The interview is to see what type of person you are and how you react to certain situations.

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Falls Church, VA (États-Unis)
    Offres d'embauche déclinées
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien à Best Buy (Falls Church, VA (États-Unis)) en septembre 2017.

    Entretien

    I arrived 15 minutes early for my interview, and was forced to wait a hour and a half for the Manager to become available. The Manager eventually called for me and the interview passed by in fifteen minutes.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service Associate

    Employé anonyme - Peachtree City, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +2 semaines. J'ai passé un entretien à Best Buy (Peachtree City, GA (États-Unis)) en septembre 2017.

    Entretien

    Was first given a brief phone interview, then called in to meet one of the managers, followed by the general manager. They're given a list of questions and (at this particular store) picked out about four each to ask.

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service Associate

    Employé anonyme - Rochester, MN (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy (Rochester, MN (États-Unis)).

    Entretien

    I applied online and got a callback in about a week. I showed up, business casual, and waited by the customer service desk until the GM came and got me. She was being friendly and chatty on the way to her office. I'm pretty sure they intentionally do that to gauge your personality. I just made some dumb jokes and carried on. We went into her office which was the size of a utility closet. She was asking me questions of a clipboard. I guess she liked me and offered me the job on the spot.

    Questions d'entretien d'embauche

    • If an employee steals from the store, what should the punishment be?   1 réponse

  6.  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - New York, NY (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Best Buy (New York, NY (États-Unis)) en octobre 2016.

    Entretien

    When you arrive they would have you wait in the break room along with someone else who might also be there for an interview. It’s one on one so you wait until it’s your own and they’ll pretty much call you in and ask about 3-4 questions.

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Service Associate

    Employé anonyme - Rancho Cucamonga, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Best Buy (Rancho Cucamonga, CA (États-Unis)) en août 2016.

    Entretien

    I went to the job fair with resume in hand. There was a panel of managers interviewing different applicants at the same time. It was a quick interview

    Questions d'entretien d'embauche

    • Tell me how you would handle a difficult customer?   1 réponse
  8.  

    Entretien de Customer Service Associate

    Employé anonyme - Collegeville, PA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à Best Buy (Collegeville, PA (États-Unis)) en mai 2016.

    Entretien

    The interview I had was the easier so far. The managers were the nicest people. they made me so comfortable and welcomed there. They asked me the basic questions every interview I had.

    Questions d'entretien d'embauche

    • They asked me why I wanted to work there, and my preferred department. they also asked me if I had issues with carrying heavy weight for customers   Répondre à cette question

  9.  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Los Angeles, CA (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy (Los Angeles, CA (États-Unis)) en septembre 2015.

    Entretien

    This was my second interview and getting into the interview i realized it was no different than the first interview.just with a manager this time and a few of the same questions/new questions.

    Questions d'entretien d'embauche

    • have you ever gotten into bad terms with one of your coworkers.if so, how did you handle this situation.   Répondre à cette question

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