Questions entretien Customer Service Specialist chez Best Buy | Glassdoor.fr

Questions entretien Customer Service Specialist chez Best Buy

Entretiens chez Best Buy

229 Avis sur les entretiens

Expérience

Expérience
78%
14%
8%

Obtenir un entretien

Obtenir un entretien
85%
7%
5%
2
1
0

Difficulté

2,3
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Specialist

Candidat à l'entretien anonyme - Springdale, AR (États-Unis)
Aucune offre d'embauche
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Best Buy (Springdale, AR (États-Unis)) en septembre 2020.

Entretien

It was easy and simple. They asked a lot of questions about past experiences and personal goals. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer.

Questions d'entretien d'embauche

Autres avis d'entretien pour Best Buy

  1.  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Entretien

    Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy.

    Entretien

    Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. It was fairly informal. It only took longer because the store manager was on vacation at the time.

    Questions d'entretien d'embauche

    • Do you have any customer service experience?   2 Réponses
  3.  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy.

    Entretien

    Fairly easy and quick process. Took a few weeks to call me after the application. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot.

    Questions d'entretien d'embauche

    • Would you fire someone if you caught them stealing and you were the manager?   1 réponse

  4.  

    Entretien de Customer Service Specialist

    Employé anonyme - Jersey City, NJ (États-Unis)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Best Buy (Jersey City, NJ (États-Unis)).

    Entretien

    Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service Specialist

    Employé anonyme - City of Industry, CA (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris une semaine. J'ai passé un entretien à Best Buy (City of Industry, CA (États-Unis)) en octobre 2019.

    Entretien

    It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. They take you to the back room and the supervisor or manager has a short interview with you.

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Service Specialist

    Employé anonyme - McKinney, TX (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 5 jours. J'ai passé un entretien à Best Buy (McKinney, TX (États-Unis)).

    Entretien

    The interviewing process was relatively easy. I had an interview with a floor manager than a store manager. They asked the same questions regarding life goals and intentions working for best buy. They're looking for anyone conversational and kind.

    Questions d'entretien d'embauche

    • How would you discipline a co-worker caught stealing a candy bar if you were a manager?   1 réponse

  7.  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Best Buy.

    Entretien

    Interview questions come from a packet. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. A decision is made by the general manager.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy.

    Entretien

    I was first asked if I could do a phone interview with a manager. After the phone interview, I was asked to come in and interview with the manager I spoke with on the phone. If the interview goes well, you are asked to interview with the store manager.

    Questions d'entretien d'embauche

    • Tell me about a time you have helped a frustrated customer. How were you able to resolve the situation?   Répondre à cette question

  9.  

    Entretien de Customer Service Specialist

    Employé anonyme - Sawgrass, FL (États-Unis)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Best Buy (Sawgrass, FL (États-Unis)) en mai 2019.

    Entretien

    The interview process was pretty smooth I did the application then the next day they called me for a interview. I had two interviews in one day. Interview with the manager and customer service lead. Then store manager. I got called 4 days after for a interview with the gm. Did interview with gm a week after

    Questions d'entretien d'embauche


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