Questions entretien Customer Service chez Best Buy | Glassdoor.fr

Questions entretien Customer Service chez Best Buy

Entretiens chez Best Buy

30 Avis sur les entretiens

Expérience

Expérience
69%
17%
14%

Obtenir un entretien

Obtenir un entretien
86%
7%
7%

Difficulté

2,2
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service

Candidat à l'entretien anonyme
Aucune offre d'embauche
Expérience neutre
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Best Buy.

Entretien

You come in, sit down, and are asked about situations and how you would deal with them if they arose. Some of the questions are most likely to be extremely rare scenarios, maybe even ones you will never face, but it seems to be a general customer service position interview.

Questions d'entretien d'embauche

  • A customer grabs a soda from the refrigerator. He/She opens the soda and takes a sip but when they get to the counter, they realize that they do not have the money to buy it. How would you deal with this   Répondre à cette question
  • A customer comes hands you a 50 dollar bill to pay for what they purchased. When handing them the change they get angry claiming they gave you a 100 dollar bill and that you are trying to rip them off. How would you deal with this?   Répondre à cette question

Autres avis d'entretien pour Best Buy

  1. Utile (1)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - New Port Richey, FL (États-Unis)
    Offres d'embauche déclinées
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Best Buy (New Port Richey, FL (États-Unis)) en janvier 2018.

    Entretien

    Applied online, received a call about 4 days later. Was given an unexpected phone interview which wasn't too bad I suppose. Was asked to come in that evening to interview with a manager. I showed up to my interview early and spoke to the guy in yellow like I was instructed to. Well he couldn't get a hold of the interviewer so he sent me to the break room. I waited for 20 minutes and still no interviewer. So I left. Why would I want to work for someone who's late for their own interviews.

    Questions d'entretien d'embauche

    • Why do you want to work for best buy?   1 réponse
    • Are you looking for part-time or full-time? How many hours can you work?   1 réponse
    • Describe your tasks at (employer)   1 réponse

  2.  

    Entretien de Customer Service

    Employé anonyme - San Diego, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Best Buy (San Diego, CA (États-Unis)) en novembre 2017.

    Entretien

    It was fairly simple and straight forward. Manager was very friendly and straight forward of his expectations. I ended up accepting the job offer as it pays above minimum wage which is nice.

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Service

    Employé anonyme - Atlanta, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Best Buy (Atlanta, GA (États-Unis)) en octobre 2017.

    Entretien

    First was a telephone interview that went over your application and was like a chat about you and your experience. Next is the face to face, similar to most retail interviews.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy.

    Entretien

    This was an extremely quick and easy process. Presentation is key along with common sense. Always ask questions regarding the position you applied for as they will enjoy seeing a prospective employee have actual interest in the company!!

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Roseville, CA (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Best Buy (Roseville, CA (États-Unis)) en mars 2017.

    Entretien

    I got an email 2 days after applying online, they scheduled a phone interview a week after. Passed the phone interview and was scheduled for an in-store interview. Went to the store, got a standard interview packet, then was told that I would get an update within a week if I made it or not. If I don't get any, call them for follow up. No update within a week, followed up with them, the store's customer service will not give you a hiring manager, 2 weeks in and still no update.

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Service

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à Best Buy.

    Entretien

    Great interview, made me feel comfortable to be my complete self and was asked to apply for a higher up position. Which I did, and was higher within 5-6 days of applying. Also received a promotion with my first year

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Service

    Employé anonyme - Los Angeles, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Best Buy (Los Angeles, CA (États-Unis)) en février 2017.

    Entretien

    If you were put into a situation where you had to handle a known difficult customer but are busy handling other customers, how do you approach the situation? If you were put into a situation where you had to handle a known difficult customer but are busy handling other customers, how do you approach the situation? If you were put into a situation where you had to handle a known difficult customer but are busy handling other customers, how do you approach the situation? If you were put into a situation where you had to handle a known difficult customer but are busy handling other customers, how do you approach the situation?

  8.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Chicago, IL (États-Unis)
    Offres d'embauche déclinées
    Expérience négative
    Difficulté moyenne

    Entretien

    phone interview prescreen interview with supervisor interview with general manager drug screen background test very friendly representatives until you get the job. overall not bad just not what I expected. too many upsales

    Questions d'entretien d'embauche


  9.  

    Entretien de Customer Service

    Employé anonyme - Acworth, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Best Buy (Acworth, GA (États-Unis)) en septembre 2016.

    Entretien

    Phone interview followed by 2 in person interviews with direct manager and GM respectively. After interviews, your subjected to a background check and drug screen through urinalysis. Online training for about 3 days then thrown on a register with little hands on training.

    Questions d'entretien d'embauche


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