Questions entretien Customer Relations chez Booking.com | Glassdoor.fr

Questions entretien Customer Relations chez Booking.com

Entretiens chez Booking.com

1 Avis sur les entretiens d'embauche

Expérience

Expérience
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Obtenir un entretien

Obtenir un entretien
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Difficulté

3,0
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (3)  

Entretien de Customer Relations

Employé anonyme - Manchester, Angleterre (Royaume-Uni)
Offre acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Booking.com (Manchester, Angleterre (Royaume-Uni)) en février 2017.

Entretien

I applied online on their website and all I did was upload my cv. I received a call two days later from a employee named Sabeen who was very polite, friendly and encouraging. The call was more of an informal chat about the role and a few questions such as 'name a time you motivated/influenced another colleague and what was the outcome?'.
At the end of the phone call I was told that I passed to the next stage which was to attend a face to face interview at the Sunlight house offices. The location was easy to find, the receptionists were very helpful, the offices were very unique, colourful and quirky. A very friendly and welcoming environment. The interview consisted of a explanation of my previous roles what I did, what I liked and disliked about previous jobs, a few competency based questions and I had to write a response to an email at the end. A day later I got a call back and was given an offer.

Questions d'entretien d'embauche

  • Tell me more about your last job? Why did you leave? What did you enjoy most about the job? What did you dislike the most?
    (They asked me this questions for like 3 previous roles)   1 réponse
  • What's your most positive work experience from your cv?   Répondre à cette question
  • If you could do one job for the rest of your life from your CV which would it be and why?   Répondre à cette question
  • Besides money and status what else do you look for in a job?   1 réponse
  • Name a time you provided good customer service?   1 réponse
  • If a customer was looking for something we didn't have how would you respond?   Répondre à cette question
  • If a customer was to complain about a partner companies vehicle for example let's say they were given a dirty vehicle. how would you deal with the situation.   1 réponse
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