J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez CIBC (Toronto, ON) en mai 2013
Entretien
Phone interview, HR interview, branch manager interview with HR manager, and then they'll run a background check. A fast turnaround period would be 2 weeks but I was told it could go up to even a couple of months. The HR manager are extremely professional.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
