Questions entretien Customer Service Specialist chez Commonwealth Bank of Australia | Glassdoor.fr

Questions entretien Customer Service Specialist chez Commonwealth Bank of Australia

Entretiens chez Commonwealth Bank of Australia

49 Avis sur les entretiens

Expérience

Expérience
80%
14%
6%

Obtenir un entretien

Obtenir un entretien
89%
5%
2%
2
2

Difficulté

2,9
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Specialist

Candidat à l'entretien anonyme - Hobart (Australie)
Aucune offre d'embauche
Expérience positive

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Commonwealth Bank of Australia (Hobart (Australie)) en octobre 2020.

Entretien

The first stage was personality test done by online. After finishing the first test, I received an email for digital interview. There is time limit for the online assessment which is 72 hours. The questions were quite general.

Questions d'entretien d'embauche

  • Why do you want to join CBA and tell us about yourself? Which skills can you bring in the position that you applied for?   Répondre à cette question

Autres avis d'entretien pour Commonwealth Bank of Australia

  1. Utile (1)  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Commonwealth Bank of Australia en juillet 2020.

    Entretien

    Applied online submitting resume and profile, asking to enter salary expectations, then asked to complete online personality & profile testing before moving to a virtual interview using timed video questions requiring live self recording to answer.

    Questions d'entretien d'embauche

    • Asked a series of timed video questions to gauge experience, values, how you assess customer needs, role play scenario etc. Given the opportunity to do practice questions (not seen by recruiters) to get comfortable before commencing the actual questions. Once you finish a question you have as much time as you need to recompose yourself before deciding to start the next question.   Répondre à cette question

  2.  

    Entretien de Customer Service Specialist

    Employé anonyme - Melbourne (Australie)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Commonwealth Bank of Australia (Melbourne (Australie)) en mai 2020.

    Entretien

    i applied online and received online test straight away, the test is about 45 mins personality quiz and few days later i received email for digital interview. there are 7 questions and last question regarding someone want to deposit $20k for saving to buy a car

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Commonwealth Bank of Australia.

    Entretien

    There are 7 questions and a total of about 20 minutes. The last one is a scenario about how to do the service if customers want to deposit the cheque.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Entretien

    Completed the online application and received an invitation to a digital interview immediately. The digital interview involves 6 questions (I think) and the result of the digital interview was received not long after (roughly around 1-2 weeks).

    Questions d'entretien d'embauche

    • What is your understanding of our technology and how is it helping our customers? How does it help in achieving its mission?   Répondre à cette question

  5.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Entretien

    after submitting application got online video link, had 48 hours to complete .
    wasn't too difficult, think they did change the questions since my friends last did it so it was more impromptu and less standard

    Questions d'entretien d'embauche


  6. Utile (3)  

    Entretien de Customer Service Specialist

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 8 semaines. J'ai passé un entretien à Commonwealth Bank of Australia.

    Entretien

    Applied online and the next day got an Online interview
    Short-listed
    In person interview
    Phone call to offer position
    Weeks later recruiter called to organise background check and start dates. Training is provided once offered position

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Commonwealth Bank of Australia en mars 2020.

    Entretien

    It started off with an online assessment which mostly took about 30 minutes to complete followed up by an online interview which gave a total of 15 minutes to complete the interview questions.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Entretien

    They introduced themselves and asked me to do some self introduction. Then they asked about strength and weakness and did a role play and questions about bank values and how you interpret them.

    Questions d'entretien d'embauche


  9.  

    Entretien de Customer Service Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Commonwealth Bank of Australia.

    Entretien

    I apply online and receive an invitation for online assessment right away.
    Then digital interview, there were 8 questions, 6 behavioral questions and 2 scenario questions. The first scenario question is very weird, I can not understand the meaning of that question.


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