Questions entretien Client Technical Support Associate chez Dell Technologies | Glassdoor.fr

Questions entretien Client Technical Support Associate chez Dell Technologies

Entretiens chez Dell Technologies

35 Avis sur les entretiens

Expérience

Expérience
73%
15%
12%

Obtenir un entretien

Obtenir un entretien
26%
22%
16%
12
12
6
6

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (8)  

Entretien de Client Technical Support Associate

Employé anonyme
Offre acceptée
Expérience positive
Difficulté moyenne

Entretien

Pretty quick, applied for the position and 2 days later got an email to schedule the in person interview. The actual interview itself consisted of many situational questions and "about me" questions. Very comfortable environment and the interviewer made it that way.

Questions d'entretien d'embauche

  • When were you put in a position when you had to take leadership in a group environment? (Not an exact question but had them similar)   Répondre à cette question

Autres avis d'entretien pour Dell Technologies

  1. Utile (31)  

    Entretien de Client Technical Support Associate

    Employé anonyme - Round Rock, TX (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Dell Technologies (Round Rock, TX (États-Unis)).

    Entretien

    Applied in mid February right after they posted position on their website, got an interview early March. Interview was behavioral and tech. based. The two managers were very friendly and easy to talk to. Received an offer 2 weeks later. Make sure you have specific examples of your experiences regarding the behavior questions and catch up on some basic computer hardware/software.

    Questions d'entretien d'embauche

    Réponse de Dell Technologies

    4 avr. 2017 – Candidate and Employee Experience Team

    Thanks for your review of your interview experience. Congratulations on your offer and welcome!


  2. Utile (2)  

    Entretien de Client Technical Support Associate

    Candidat à l'entretien anonyme - Oklahoma City, OK (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris une semaine. J'ai passé un entretien à Dell Technologies (Oklahoma City, OK (États-Unis)) en septembre 2016.

    Entretien

    There were two people who interviewed me we sat in a little room where there were both were asking me questions. one was doing technical questions the other one was asking non technical questions. both of them were very polite and nice they ask me lot of questions and i was very comfortable talking to them. One of them was HR manager and she even asked me if they will extend an offer what training class would i want the immediately starting one or the one that's going to start later. My interview went really well but dont know why i haven't got the job.

    Questions d'entretien d'embauche

  3. Utile (7)  

    Entretien de Client Technical Support Associate

    Candidat à l'entretien anonyme - Bowling Green, KY (États-Unis)
    Offre déclinée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à Dell Technologies (Bowling Green, KY (États-Unis)) en novembre 2015.

    Entretien

    Technical tests are very basic if you are experienced in IT. Interview was normal. Asked about accomplishments and previous experience. Some ethical questions and questions about failures in the past. Short role play session to enact a support call. Interviewers were very friendly and knowledgeable.

    Questions d'entretien d'embauche

    Raison du refus

    Pay for position is low for the industry. Benefits package is average.

    Réponse de Dell Technologies

    8 déc. 2015 – Candidate and Employee Experience Team

    Thanks for sharing your experience as well as your reasons for declining. We don't always get feedback on declines and this is truly helpful for us to make adjustments. Good luck to you and thank you again.


  4. Utile (8)  

    Entretien de Client Technical Support Associate

    Employé anonyme - Jackson, MS (États-Unis)
    Offre acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +5 mois. J'ai passé un entretien à Dell Technologies (Jackson, MS (États-Unis)) en décembre 2014.

    Entretien

    Interview process was brief. A call over the phone that lasted 30 minutes to discuss previous skills. The interview starts off as a general introduction. After the introduction, the interviewer starts questions relating to previous work experience.

    Questions d'entretien d'embauche

    • On your previous employment how did you assist with IT issues?   1 réponse

  5.  

    Entretien de Client Technical Support Associate

    Employé anonyme - Oklahoma City, OK (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris 3 semaines. J'ai passé un entretien à Dell Technologies (Oklahoma City, OK (États-Unis)) en juin 2014.

    Entretien

    The interview is about 30 minutes long with 2 managers. They tend to interview and several weeks later, make their decisions on candidates. The process is straightforward as they ask questions on how well you'll fit into the position.

    Questions d'entretien d'embauche

    Négociation

    There was not any negotiation in the offer. Accept or Decline


  6. Utile (2)  

    Entretien de Client Technical Support Associate

    Candidat à l'entretien anonyme - Bangalore (Inde)
    Aucune offre d'embauche
    Expérience négative

    Entretien

    No process
    The interviewer asked to give an intro. She didn’t even listened carefully neither asked any questions just said u are not selected, but on what grounds god knows. There were 4 rounds not even a single round started

    Bad company , no ethics, just waste of time, never go to such places they just be fool you. Reference only matters as if it is a government sector.

    Questions d'entretien d'embauche


  7. Utile (1)  

    Entretien de Client Technical Support Associate

    Employé anonyme
    Offre acceptée
    Expérience neutre

    Entretien

    5 rounds
    very simple
    1 jam round
    1 technical round
    1 phone round
    1 hr round
    1 manager round
    overall experience is good
    the most difficult part was telephonic round
    be confident in manager round as it is the elimination round

    Questions d'entretien d'embauche

    Réponse de Dell Technologies

    26 févr. 2018 – candidate and employee experience team

    Thank you for reviewing us.

  8. Utile (4)  

    Entretien de Client Technical Support Associate

    Employé anonyme - Hyderâbâd (Inde)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une autre source. J'ai passé un entretien à Dell Technologies (Hyderâbâd (Inde)) en juillet 2017.

    Entretien

    Iam the Person who got rejected for the same profile twice
    I got selected 3rd time
    The Process was easy
    1st Round Was Jam round where we were given a topic and were allowed to speak for a min
    2nd Round was Hr round
    Basically They Go Through your Resume

    3rd Round was Versant English test
    And
    4th Round Was Operational

    I cleared all the rounds very easily

    Questions d'entretien d'embauche


  9. Utile (9)  

    Entretien de Client Technical Support Associate

    Candidat à l'entretien anonyme - Hyderâbâd (Inde)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à Dell Technologies (Hyderâbâd (Inde)) en juin 2017.

    Entretien

    First-round was JAM they asked everyone to tell about their favourite holiday destination

    Second Round Was HR She asked me basic Questions About Introduce Yourself And some Computer Related Questions Like What is Bios what kind of troubleshooting have done recently and what is your computer configuration

    Third round was Voice and versant

    Fourth round was operations they asked me about windows 10 Features, what are the components of computer, difference between Ram and Rom, what is msconfig, what does Red Cross mean in device manager and what does “!” means device manager

    I answered the questions but yet they didn’t select me

    Questions d'entretien d'embauche

    Réponse de Dell Technologies

    3 juil. 2017 – candidate and employee experience team

    Thank you for sharing your experience. You might be better suited for other roles. Do visit our career page for more at, jobs.dell.com We look forward to interviewing you again.


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