Questions entretien chez Fidelity Investments

Candidature

J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Fidelity Investments (Merrimack, NH (États-Unis)) en avril 2020.

Entretien

After the initial application, there were the recorded interview questions. Those are always stressful as its hard to not be talking with an actual human. But, practicing for them helped and I was able to stay relaxed. Then came a phone interview which was so much easier. Just chatting about the position and why you would be a good fit. Lots of opportunities to share your experiences in customer service. Then, I took the GATE test with a follow up call after.

Candidature

J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Fidelity Investments.

Entretien

I received an email the same day I sent my application asking to complete a video interview through HireVue. Even though I prepared beforehand, I still struggled to articulate firm answers (you only get one chance per question). Somehow, I made it to the next round, which was a phone interview. I prepared thoroughly for this. The recruiter didn't seem interested in our conversation but was still pleasant. She passed me onto the next round, where you take a GATE test, which has reading comprehension and mathematical questions. In our next phone call, she asked me questions about the assessment and how I think I did. She told me I did well, but since there were many candidates, she needed some extra time to make a decision. A couple of days later, she called and said they were moving on with other candidates.

Candidature

J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à Fidelity Investments en juillet 2020.

Entretien

First they give you an online interview that allows you three minutes to answer each question with the option to re-record it once if you mess up or want to try again. You're able to hear your first video but if you re-record it, you can't hear it the second time. Then you get a phone interview.

Candidature

J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Fidelity Investments.

Entretien

The first step in the interview process was to use HireVue to do a recorded video interview. The actual interview consisted of seven questions, with two chances to record. Candidates can practice as many times as wanted ahead of time, log out and come back to do so again. That helped with getting the location, lighting and sound just right as well as alleviate anxiety about being recorded. I was able to see my videos on the practice yet not on the recorded session. My experience was that I heard back from a hiring manager within hours and was asked to do a longer phone interview. Detailed instructions were given, along with links to learn more about Fidelity and the job role ahead of time.

Candidature

J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Fidelity Investments en juillet 2020.

Entretien

30 min phone interview with HR after applying online about 2 weeks prior. Very behavioral not a hard interview at all, I assume the next round is the more technical aspect

Candidature

J'ai postulé via une recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien à Fidelity Investments (Jacksonville, FL (États-Unis)) en juillet 2020.

Entretien

Here is a breakdown of the process, you are welcome:
You send in your resume, if it matches, you move on to a video interview via HireVue app.
7 questions you have to answer and you have 2 attempts per question and 3 minutes to answer each. You can practice before the interview but the questions are not related to the actual interview. Once you pass that, you have a phone screening/interview and an assessment test.
 The test is 45 questions and 45 minutes. At the end is a personality test with 31 questions, not timed (it is like a survey where you agree/disagree)
They say you do not need to study the test however if you are someone that is not good at math at all, this might be a difficult test to take. The test has math questions related to sales/finance, vocab/comprehension (example: "vague is to ____ as ____ is to intermittent.") Lastly is the phone call after that goes over your assessment and if you got the job.

I applied a little over two weeks ago, after a day of turning in resume I moved on to video interview. Received phone interview 2 days after and arranged the interview the following week. Phone interview lasted 30-45 minutes. Took the assessment and waited for the last phone call the week after. For my experience, I went through everything and it was a breeze.
This role is specific to customer service so make sure you use terms or values that relate to good customer service. However once the test came around, it was a bit difficult but not too bad. Once I made it to the last phone call, the recruiter went over the phone interview prior to the assessment to confirm if what we discussed was correct. They then talked about the assessment. They do not actually see the test itself or any questions, only a summary of the results. I scored "substantially high" on the math portion but the other portion was "moderate." The recruiter then told me they were going to be transparent and say that there was "a stronger pool of candidates" and that they will not be continuing moving forward with my application. The only thing I did not like about this phone call was the fact after I received this information, I asked for feedback and what I could do to improve if say I wanted to reapply in the future. The recruiter DID NOT give me any constructive criticism or anything for me to really focus on. The recruiter was supposed to give me feedback after my phone interview but they never did. Personally if I was able to pass everything up until the last phone call, it meant I was qualified for the job. If I was not, why would they go through the phone interview AND give me the assessment test? What was the point of going over the assessment results... if they knew I was not going to be moving forward? No clear answers for what I may have done wrong during the entire process. They also did not go over the personality portion of the test.

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Fidelity Investments.

Entretien

There are various steps in the hiring process so I would get started as soon as you can. Practice your video interview several times with a friend because they do take it seriously. The phone interview is long, around 40 minutes and then you take a 45 question cognitive test.

Candidature

J'ai postulé en ligne. Le processus a pris +3 mois. J'ai passé un entretien à Fidelity Investments.

Entretien

It was very pleasant experience, and the interviewers were super personable and nice. Even though I didn't end up getting the internship, I strongly believe that they wanted me to succeed. The company is great, and I would definitely reapply for other roles in the future.

Candidature

J'ai postulé en personne. J'ai passé un entretien à Fidelity Investments.

Entretien

There was a total of two rounds - considering this was during the COVID quarantine, the first was an introductory phone call, and the second was a video interview.

Candidature

J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Fidelity Investments (Raleigh, NC (États-Unis)).

Entretien

After applying online through Fidelity's career portal I waited through two months of silence before a company recruiter randomly called me in the middle of the day. I was in a meeting at the time and didn't recognize the number but I immediately called back once I saw the voicemail and left a message stating my availability for the rest of the week. Two days later during a time that I had not listed as available I was called again but I stepped out and took the call anyways. The recruiter only asked me two questions, neither related to my ability to do the job. The first was how much notice I would need to give my current employer and the second was my expected salary. I had a few questions for them but they were unable to answer any other than telling me to ask the team in the future rounds. I was then told that this team was looking to move fast so I could expect an email in the next few days to schedule a second round.

I got an email the next day, sent my availability for the next two weeks, then sat through more silence. A week later I emailed again and still got no response. Almost two weeks after I sent my availability I got a text message from someone at the company asking me to confirm my scheduled interview for the next morning. Late notice but I still had the time blocked off so I confirmed. This round was back-to-back interviews with two senior members of the team. The first person I spoke with seemed to have no interview experience. I could see them reading questions from a piece of paper then looking over the paper again to compare my answers with what was written down. They also ummed and ahhed every time they spoke. When I was given time to ask questions of this person they weren't able to tell me anything. Even a generic "tell me about the team culture" was met with an "I'm not sure". How are you not sure about your own team's culture? The second person I spoke with was highly arrogant. They'd ask me a question then interrupt me five seconds into my answer to talk about how whatever technology or process they asked about was being used by them and how good they are at it. This person was also unable to answer any questions but instead of saying they didn't know they would give me a runaround. As an example I asked about typical hours for this role and their response was that sometimes the hours would be normal, sometimes not, and that I'd have to see once I joined the team. How do you not know how often you're expected to work in your own job? At the end of this call I was told to expect another email within the week to schedule a third round.

This email didn't arrive until midway through the following week. Once again I sent my availability for the next two weeks right away. Once again I didn't hear back for two weeks and only through a text message the day before. The first part of this call was with another lead in the team and it was much the same as my call with the second person from the previous interview. The second part of the call was with the team's VP. This person was even more arrogant than the team leads and was also similar in avoiding answering any questions that might expose something negative about the team. Everything from me asking about hours to culture and even potential for growth were met with responses that didn't actually tell me anything. At the end of this call I was told that they were really impressed with me and I could expect to hear from the recruiter again in a week or two with results.

Three weeks later I hadn't heard anything so I sent a followup email to the VP and the recruiter but I never heard back. I tried again two weeks later with the same result. That was several months ago so I presume I didn't get the job. I don't mind not being selected but the way I was treated is not acceptable. It's bad enough to ghost a candidate in general, even worse to do so to someone who you dragged through every round of interviews using up several hours of their time, and even worse still to do so during a time when the company is posting on social media about how they care about people and are actively hiring. What makes things more disgusting though is that I'm a prior employee of Fidelity. Not that long ago I ended an almost 10 year stretch with the company where I was highly regarded. I had a referral from a current mid-level employee, have many other employees who can vouch for me, and had positive reviews every year that I was there. Some of the tech and processes I was asked about during the interviews were tech and processes that I helped establish. To be treated so callously as a well-regarded alumni is truly sad. In retrospect I shouldn't be too surprised as several of my contacts in the company had warned me that things had changed and not for the better. After my experience I took down the positive Glassdoor review I had previously left for the company and will be sure to think twice before applying again in the future.