Questions entretien chez Firstsource Solutions | Glassdoor.fr

Questions entretien chez Firstsource Solutions

Entretiens chez Firstsource Solutions

160 Avis sur les entretiens

Expérience

Expérience
53%
28%
19%

Obtenir un entretien

Obtenir un entretien
36%
21%
14%
13
9
4
3

Difficulté

2,3
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1.  

    Entretien de Senior Workforce Manager

    Candidat à l'entretien anonyme - New York, NY (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    Le processus a pris 3 semaines. J'ai passé un entretien à Firstsource Solutions (New York, NY (États-Unis)).

    Entretien

    I interviewed with a recruiter and then a manager. I was scheduled for a 3rd interview and the interviewer didn't even bother to show up. I emailed the recruiter and she never responded.

    Questions d'entretien d'embauche


  2.  

    Offre acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Firstsource Solutions.

    Entretien

    Place very unorganized. Lights went out during my interview and everyone was running around crazy. Told i had the job and never heard back. Gave start date and never heard back.

    Questions d'entretien d'embauche

  3.  

    Entretien de Account Manager

    Employé anonyme - Columbus, OH (États-Unis)
    Offre acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à Firstsource Solutions (Columbus, OH (États-Unis)) en juin 2018.

    Entretien

    Very simple, standard interview style. Just sound like you have common sense and you should be fine. Dress business casual for the interview. Had some prepared answers. Show up early.

    Questions d'entretien d'embauche

    • Tell us a S.T.A.R. moment, etc. Can you describe a stressful situation and how you handle it? Tell me a time when you performed ell under enormous pressure.   1 réponse
    • I told a story regarding coaching a under-performing colleague. Give me an example when you motivated others.   1 réponse

  4. Utile (16)  

    Entretien de Customer Service Representative

    Employé anonyme - Colorado Springs, CO (États-Unis)
    Offre acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Firstsource Solutions (Colorado Springs, CO (États-Unis)) en août 2017.

    Entretien

    It was good and they hired me on the spot. I was very happy because I got the job, but after my months of being there I realized that it was a Medicare call center and Medicare wasn't my place of expertise.

    Questions d'entretien d'embauche


  5. Utile (13)  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - Chalfont, PA (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Firstsource Solutions (Chalfont, PA (États-Unis)) en juillet 2017.

    Entretien

    Most likely the worst interview experience that I have ever had. After the interview, be basically told me that they weren't going to hire me because my resume was "slightly faded" which was the most unprofessional excuse I have ever received. Very lackluster company.

    Questions d'entretien d'embauche

    • Why are interested in working here?   1 réponse

    Réponse de Firstsource Solutions

    7 août 2017 – Digital Marketing Manager

    Thank you for taking the time to leave us your review. I am sorry to hear that your experience with Firstsource has not been a good one. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.


  6.  

    Entretien de CallC

    Employé anonyme - Colorado Springs, CO (États-Unis)
    Offre acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à Firstsource Solutions (Colorado Springs, CO (États-Unis)).

    Entretien

    Fairly easy. As long as you have a pulse and no felonies, you're hired.Basically they have you fill out an online application at the office if you haven't done it in person.And than they interview you with basic questions and give you the offer.

    Questions d'entretien d'embauche

    • Name a time when you went above and beyond customer service duties.   1 réponse

    Réponse de Firstsource Solutions

    7 août 2017 – Digital Marketing Manager

    At Firstsource we’re all about exceeding our customer’s expectations and go beyond customer service duties, this is a standard and we take great pride in our customer/client/colleagues Firstsource journey. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.


  7. Utile (11)  

    Entretien de Intake Coordinator

    Candidat à l'entretien anonyme - Baton Rouge, LA (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Firstsource Solutions (Baton Rouge, LA (États-Unis)) en janvier 2017.

    Entretien

    Interview process was over-all ok it took over 10 mins to fill out paperwork and go in for my interview once I got into the room for my interview the lady that imterviewed me was very nice ans spoke very we'll with a lot of understanding very helpful also

    Questions d'entretien d'embauche

    Réponse de Firstsource Solutions

    7 août 2017 – Digital Marketing Manager

    Thank you for taking the time to leave us your feedback. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception

  8. Utile (13)  

    Entretien de Customer Service Representative

    Employé anonyme - Colorado Springs, CO (États-Unis)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Firstsource Solutions (Colorado Springs, CO (États-Unis)) en décembre 2016.

    Entretien

    Very simple. Applied this morning and got a call back mid-afternoon, the same day. After a few questions about my employment history and what I want from a job, I was asked to answer a some questions regarding hypothetical customer service scenarios. I must have answered the questions to the interviewers satisfaction, because she offered me a position soon after ...which I happily accepted. The job is seasonal (which fits my needs perfectly), so maybe that would explain why the interview process was so easy.

    They do drug test and run a background check.

    Questions d'entretien d'embauche

    Réponse de Firstsource Solutions

    7 août 2017 – Digital Marketing Manager

    Thank you for taking the time and leaving us such great feedback! We love receiving feedback as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced the multiple positive attributes that our company has to offer!


  9.  

    Entretien de Claims Examiner

    Employé anonyme - Rockford, IL (États-Unis)
    Offre acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Firstsource Solutions (Rockford, IL (États-Unis)) en novembre 2016.

    Entretien

    It's a two day process so be made aware. The first day you will need to come in for testing which can be about 2 hours long. Should you do well you will come back in for a face to face interview.

    Questions d'entretien d'embauche

    • Describe a difficult situation at work you were put in and how did you handle that to make it a positive change   Répondre à cette question

  10.  

    Entretien de Debt Collector

    Employé anonyme - Belleville, IL (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à Firstsource Solutions (Belleville, IL (États-Unis)) en juin 2016.

    Entretien

    Very simple and comfortable... I was very surprised at how laid back the interview process was ..they asked questions about my life and they really kept the interview straight to the point and very discreet .

    Questions d'entretien d'embauche

    • Where do you find yourself in the company?   1 réponse

    Réponse de Firstsource Solutions

    7 août 2017 – Digital Marketing Manager

    Thank you for taking the time and leaving us such great feedback! We love receiving feedback as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced the multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company


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