Questions entretien Customer Support Specialist chez Illumina | Glassdoor.fr

Questions entretien Customer Support Specialist chez Illumina

Entretiens chez Illumina

6 Avis sur les entretiens

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Entretien de Customer Support Specialist

Candidat à l'entretien anonyme - San Diego, CA (États-Unis)
Aucune offre d'embauche
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Illumina (San Diego, CA (États-Unis)) en avril 2015.

Entretien

Pretty standard interview process. Initial phone interview with HR followed by another phone interview with the Hiring Manager. The last step was an onsite interview where I met with 3 different people from the team individually, 30 minutes each. The interview process went by pretty fast, I was contacted by HR a day after applying online. Both phone interviews ocurred the same week and my onsite interview was a week later. I was notified about a month after my onsite interview that they had hired another candidate.

Questions d'entretien d'embauche

  • Where do you see yourself in 5 years? Why do you want work here? Explain a situation with a difficult customer and how you handled it?   Répondre à cette question

Autres avis d'entretien pour Illumina

  1.  

    Entretien de Customer Support Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Illumina.

    Entretien

    Applied online using their website. I got an email after one week about the video interview. First round was video interview...pretty basic questions. Once you record, you can't mess with it and you're on to the next question. Up to the next round which is on-site interview. Still waiting and will update accordingly.

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Support Specialist

    Candidat à l'entretien anonyme - San Diego, CA (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Illumina (San Diego, CA (États-Unis)) en août 2018.

    Entretien

    Easy going, interviewers seemed more interested in my personality and how l handle stressful situations than systems knowledge. Had 3 different people at different times and all seemed relax and seemed to enjoy the process

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Support Specialist

    Employé anonyme - San Diego, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Illumina (San Diego, CA (États-Unis)) en novembre 2017.

    Entretien

    First, submit video interview where you tape yourself answering questions that are prompted on your computer screen. Then, visit for on-site interview with 3 different people. Lastly, phone interview with director of the department.

    Questions d'entretien d'embauche

    • They actually appreciate when you ask them questions. Even though all my questions were answered after talking to the three people on-site, they said "think of more".   Répondre à cette question

  4.  

    Entretien de Customer Support Specialist

    Employé anonyme - San Diego, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Illumina (San Diego, CA (États-Unis)) en novembre 2018.

    Entretien

    A video interview to begin-do your best and have fun with it. Answers are prerecorded and you're recorded and reviewed by recruiters after the fact. Followed by a half day of interviews with 6 managers. Interviews ran 3 hours, 2 interviewers per time set. Phone interview with managers supervisor and finally a final interview with the head of the department.

    Questions d'entretien d'embauche

    • Why illumina.   1 réponse
    • Explain a difficult situation where you didnt achieve your goal. What did you learn and how did it affect you and your previous employer.   1 réponse

  5. Utile (1)  

    Entretien de Customer Support Specialist

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 8 semaines. J'ai passé un entretien à Illumina en février 2019.

    Entretien

    One month after applying online I was sent an email saying they would be reaching out to me to do a phone interview. Then a couple of days later, another email came to me that gave me a date and time they would be calling. When that call came, it was actually the manager that reached out first, not an HR person or a recruiter. We had a good, lengthy conversation. She said that they would like to continue the process with me and that the next step would be HR reaching out to me to bring me in for an in-person interview.

    Again another email comes with a date and time to be ready for the next call, and a few days later the call comes and I chat with the HR guy. Again the interview ends with a "be on the lookout for my secretary to reach out to set up a date and time for you to come in".

    The next day another email comes to me saying we are bringing you in and we will contact you soon to give you a specific date and time.

    Then 2 weeks go by and an email comes in saying I'm no longer being considered. Done and done. Very disappointing and confusing.

    So who knows? Big company. Maybe they promoted someone or hired a contractor? It is what it is.

    Tips: Don't get your hopes up with this company and they move slowly.

    Questions d'entretien d'embauche

    • The interview with the manager was very conversational and we just spoke about work experience and the role itself.   Répondre à cette question

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