Questions entretien Customer Service Representative chez Lidl | Glassdoor.fr

Questions entretien Customer Service Representative chez Lidl

Entretiens chez Lidl

5 Avis sur les entretiens

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Entretien de Customer Service Representative

Candidat à l'entretien anonyme - Dublin, Dublin (Irlande)
Aucune offre d'embauche
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Lidl (Dublin, Dublin (Irlande)) en juin 2019.

Entretien

General question about yourself and your current role. This is followed by competency based questions. Nothing out of the ordinary once you have experience in the field you are interviewing for.

Questions d'entretien d'embauche

Autres avis d'entretien pour Lidl

  1.  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme
    Offres d'embauche déclinées
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Lidl en mars 2019.

    Entretien

    I was met by the area manager and store manager who were running 10 minutes late and gave me a tour of the store while giving a little information about Lidl and asking a little about my current role.
    I felt from the interview that they didn't think I was capable of the job. They made out that Lidl was this incredibly fast-paced, demanding environment to work in that is like no other. They obviously hadn't properly looked at my application before to see that I was very used to working in similar environments. The lack of preparation on their behalf was disappointing and unprofessional.
    I was also taken aback by the patronising tone of one of the interviewers. He kept basically asking me if I'd properly considered the role. He asked if I knew the wage and the contracted hours, why I hadn't applied to another store, and how this job would compare to my current role financially because "we all have bills to pay". I'm not stupid. I wouldn't apply for a role and attend an interview without fully researching a company and the role and I don't appreciate the tone of the interviewer, which some may see as trying to belittle interviewees.
    I haven't received any communication from Lidl since, but if I was offered the position, I would reject it.

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Service Representative

    Employé anonyme - Southport, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Lidl (Southport, Angleterre (Royaume-Uni)) en octobre 2018.

    Entretien

    Online application and then called into store for an interview. Then a day in Runcorn at head office. The whole process took weeks. I was never even introduced to my work buddy & the manager didn't introduce himself to me for about 3 days.

    Questions d'entretien d'embauche

    • What does good customer service mean to you?   1 réponse
  3. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Birmingham, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Lidl (Birmingham, Angleterre (Royaume-Uni)) en avril 2017.

    Entretien

    There are two interviews that place. First one being with store manager as assistant store manager. The store manager reads off a list asking questions about work history and past team experiences. Assistant store manager also asks one or two questions but is mainly just taking notes. Second interview is with area manager and it consists of your flexibility and future.

    Questions d'entretien d'embauche

    • where do you see your self in 5 years.   1 réponse

  4.  

    Entretien de Customer Service Representative

    Employé anonyme - Belfast, Irlande du Nord (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Lidl (Belfast, Irlande du Nord (Royaume-Uni)) en février 2017.

    Entretien

    interview in store was a straightforward chat about my experience, motivations and I suppose to assess my personality. I had been told I would get the contract in advance (which I would have welcomed to allow me to read over it) but in fact was only given it in store where I was allowed a few minutes to read over it before signing.

    Questions d'entretien d'embauche


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