Questions entretien Support Engineer chez Microsoft | Glassdoor.fr

Questions entretien Support Engineer chez Microsoft

Entretiens chez Microsoft

97 Avis sur les entretiens

Expérience

Expérience
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Obtenir un entretien
32%
26%
24%
8
4
3
3

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Entretien de Support Engineer

Candidat à l'entretien anonyme
Aucune offre d'embauche
Expérience positive
Entretien dificile

Entretien

A recruiter contacted me on LinkedIn and I did a phone interview that was around 45 minutes long. Was offered a final round interview but declined due to location.

Questions d'entretien d'embauche

Autres avis d'entretien pour Microsoft

  1.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 mois. J'ai passé un entretien à Microsoft en août 2019.

    Entretien

    I applied online in July, shortly within 2 weeks after that, I was contacted to get a 1st round interview set up. Once the 1st round finished, I was told the hiring manager would be the next loop if they decide to move forward.

    Let me be perfectly clear here, I continuously followed up with the recruiter for this position from 8/13 starting with a couple thank you notes and the recruiter never once replied.

    I didn't hear from the hiring manager until 10/14 to set up the 2nd round loop for 2 days later on 10/16.

    10/16 everything sounds great and that I'll be expecting an offer as there is talk of a start date and paperwork being drawn up.

    However, I come to find out from a phone call on 11/20, they are moving forward with another candidate....let me summarize here...nearly 4 months from applying to getting a final response....for a Support Engineer role and on top of it, being done a bait and switch on, really?

    Questions d'entretien d'embauche

    • If you do not have an answer to a customer's question, what would be your course of action?   2 Réponses

  2. Utile (2)  

    Entretien de Support Engineer

    Employé anonyme - Ammannsville, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Microsoft (Ammannsville, TX (États-Unis)) en février 2019.

    Entretien

    3 technical interview over skype and one managerial interview . The technical interviews were tuogh, about 20% related to Azure field and 80% is for scenrios like slow reponse and unreachabe VMs

    Questions d'entretien d'embauche

    • What are your strenghts and weaknesses?   1 réponse
  3.  

    Entretien de Support Engineer

    Employé anonyme - Fargo, ND (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Microsoft (Fargo, ND (États-Unis)) en février 2019.

    Entretien

    I was surprised to find there was really not many technical questions asked they really wanted to get to know me, and my personality they asked mostly behavioral and hypothetical questions

    Questions d'entretien d'embauche


  4. Utile (1)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Las Colonias, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 7 semaines. J'ai passé un entretien à Microsoft (Las Colonias, TX (États-Unis)) en septembre 2018.

    Entretien

    The interview process took about 7 weeks, starting off with a phone interview of mainly behavioral questions, such as "tell me about yourself" , and "describe how you would teach your grandmother how to use the internet", etc. After the phone interview I received an email a week later inviting me to fly out for the in person final interview in Texas. There I had 3 interviews with 3 different managers from different locations 45 minutes each, also having to prepare a 10 minute presentation for one of these interviews.

    Questions d'entretien d'embauche


  5. Utile (1)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative

    Candidature

    Le processus a pris 2 semaines. J'ai passé un entretien à Microsoft.

    Entretien

    Was encouraged by a recruiter to apply for this post and did the 2 long interviews. Despite being assured by every recruiter in the process that they "Would be very straight forward in communicating" they were NOT! Im honestly not upset that I didnt get the job, but I was assured that my investment of many hours of interview time would result in SOME feedback either positive or negative. If I suck please tell me how/why so I can better myself. However after 2 weeks and a follow up that I had to initiate the only response I got was

    "Thank you for following up. The team decided to move forward with another candidate. Thank you for your time and interest in Microsoft."

    When you have me invest hours of my time and you promise me feedback, I want my feedback so i can Improve. Im very disappointed in Microsoft. You are obviously to big to care anymore which sucks.

    Questions d'entretien d'embauche


  6.  

    Entretien de Support Engineer

    Employé anonyme - Dallas, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Microsoft (Dallas, TX (États-Unis)) en juin 2018.

    Entretien

    I applied through Microsoft Career Portal. There are many different support roles available and I applied to all of them that I thought my profile and competencies could meet. I received interviews for two different support roles. I got positive feedback from the hiring manager for the first interview but I didn't get the offer since it was finally given to the internal candidate. However, I got the offer for the second role.

    Questions d'entretien d'embauche

    • Behavioral questions, e.g. how to handle angry customers, etc. Technical questions, e.g. OSI layers, etc.   Répondre à cette question

  7. Utile (4)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Las Colonias, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris +4 mois. J'ai passé un entretien à Microsoft (Las Colonias, TX (États-Unis)) en février 2018.

    Entretien

    The interview was 4 hours long, with 45 minutes rounds and 10 minutes in between, a total of 4 rounds. The interviews were pretty easy and people were laid back. Be prepared for questions related to customer experience and situation analysis. My only complaint is that the HR department took more than 3 weeks to reach out and all of that time for a NO.

    Questions d'entretien d'embauche

    • Is the customer always right?   2 Réponses
    • Explain a grandma that speaks no english how to send an email over the phone   2 Réponses
  8. Utile (7)  

    Entretien de Support Engineer

    Employé anonyme - Irving, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. J'ai passé un entretien à Microsoft (Irving, TX (États-Unis)) en novembre 2017.

    Entretien

    Got recruited on linkedIn and told to send my resume. Had a phone interview a couple weeks later just having me describe what I do at my school IT job.

    Couple weeks later, received the email that they are flying me out to Las Colinas, Texas for the interview.

    The day before the interview, they set up a social dinner where you can eat/drink and talk to other people interviewing as well as current employees of microsoft who will be doing the Interview. Highly recommend attending this as it calms your nerves a lot and lets you get to know some of the microsoft employees before they interview you.

    The interview was the next day with a morning session and an afternoon session. My guess is there was about 20-25 people per session. You then have 4 separate one on one interviews each about 45 minutes long.

    Interview mostly consisted of me explaining what i've learned in school and my internship. I didn't receive any technical questions, mostly just be confident in what you're talking about.
     But make sure to ask them questions too, make it more of a conversation then an interview.

    Received my offer 2 weeks later. Can't wait to be starting at the largest software company in the world!

    Questions d'entretien d'embauche


  9. Utile (4)  

    Entretien de Support Engineer

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. J'ai passé un entretien à Microsoft en octobre 2017.

    Entretien

    Phone Interview: About 15 mins
    Typical Questions.
    The recruiter was very nice so that heled me calm down a bit. It does help to go over your resume just to refresh on your experience. The only question that through off was "How would you explain the internet to my 80 year-old grandma"?

    Questions d'entretien d'embauche

    • Talk about a project you worked where you had some hardships?   1 réponse

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