Questions entretien Customer Sales Assistant chez River Island Clothing | Glassdoor.fr

Questions entretien Customer Sales Assistant chez River Island Clothing

Entretiens chez River Island Clothing

10 Avis sur les entretiens

Expérience

Expérience
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10%

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Obtenir un entretien
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11%

Difficulté

2,2
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (3)  

Entretien de Customer Sales Assistant

Employé anonyme - Blackburn, Angleterre (Royaume-Uni)
Offre d'embauche acceptée
Expérience positive
Entretien facile

Candidature

J'ai postulé en ligne. Le processus a pris +2 semaines. J'ai passé un entretien à River Island Clothing (Blackburn, Angleterre (Royaume-Uni)) en novembre 2014.

Entretien

First there was an online application form and then I was given the opportunity to go the recruitment fair. 12 people turned up on the day to the recruitment fair, 3 guys 9 girls. We sat on chairs around a circle and first we were told this was a new interview process. We were then told to introduce ourselves and then talk about one memorable customer service experience. I talked about a shop called 'Go Outdoors' and there great customer service - it was helpful etc. Then the manager talked a lot about River Island, its history, upselling, that they wanted somebody who was very chatty and able to talk to everybody on the shop floor. We were then split into pairs and told to tell each other why we wanted to work for River Island. After this we were split into another pair and put in different corners of the room where we were meant to sell an item to another person.
Overall it wasn't difficult, I got the job!

Questions d'entretien d'embauche

Autres avis d'entretien pour River Island Clothing

  1. Utile (2)  

    Entretien de Customer Sales Assistant

    Employé anonyme - Manchester, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à River Island Clothing (Manchester, Angleterre (Royaume-Uni)) en novembre 2012.

    Entretien

    It was a group interview of no more than 10 people.

    - Introduction about yourself
    - Drawing mind map in groups about what the best customer service is.
    - Shop floor challenge had us fetch an outfit for a celebrity figure. For example David Beckham/Russell Brand/Rihanna and we had to explain why we chose them.
    - Final 1 to 1 interview - General questions with head management

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Sales Assistant

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à River Island Clothing en décembre 2011.

    Entretien

    There was around 9 of us, stood waiting and got taken into closed store and sat in the staffs break room. The managers were lovely and friendly, and started with ice breakers and an hour long group interview. We did a group roleplay, and then selected an outfit for a celebrity. We then got taken off for one on one 'interviews', where they asked a few simple questions and when we could work. Were told we would hear back within the next week; if successful, the manager would phone us. If unsuccessful, we'd receive an email from HR. I would've rated this experience incredibly positive, especially for a first interview - however, a few days later I got an email from them; I expected it to be saying I was unsuccessful, but instead told me I hadn't attended my interview? I've emailed about my confusion but yet to hear back.

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Sales Assistant

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Offres d'embauche déclinées
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)).

    Entretien

    I applied online and then was called for an interview about a week later and had to select a date/time slot. It was a group interview and about half an hour was spent waiting for them to get themselves organised. By the time we finally got into the room, more time was spent ensuring that everyone could fit and have a place to sit. It was conducted by someone who didn't seem overly qualified and was unsure of what they were looking for and asking. The people I was interviewed with were quite rude and disruptive.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Sales Assistant

    Candidat à l'entretien anonyme
    Offres d'embauche déclinées
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing en juillet 2015.

    Entretien

    Online and recruitment event
    Online assessment if pass, asked to book interview
    45 people in interview in circle
    Went round group asked everyone to describe them self then 3 group tasks
    Seemed to me, managers chose the minute you enter the room off the way you look, and barely listened to anyone's descriptions of themself and didnt observe the group work, so overall quite pointless really

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Sales Assistant

    Candidat à l'entretien anonyme - Stevenage, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à River Island Clothing (Stevenage, Angleterre (Royaume-Uni)).

    Entretien

    Once I applied for the position, I was sent a email to pick an interview date. The whole interview process was pretty relaxed. There were a few of us there and the interview proceeded in groups, where we were asked to introduce ourselves and our purpose for applying with the company as well as what our hopes where within the company

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Sales Assistant

    Employé anonyme - Newport, Newport, Pays de Galles (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une autre source. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing (Newport, Newport, Pays de Galles (Royaume-Uni)) en août 2016.

    Entretien

    Applied via application form at a local jobs fair and was contacted within 2 days inviting me to the interview. The interview lasted about 40 minutes although was said to be around 2 hours. It was a group of about 15 of us sat in the staff room around the table and quickly got to know each other and get comfortable. All we had to do was go around the table and answer a few questions like "name a time where you received a good customer service" then we had to do a role play activity which was really fun. Had a phone call the next day saying I'd gotten the job and started the week after.

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Sales Assistant

    Employé anonyme - Liverton, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à River Island Clothing (Liverton, Angleterre (Royaume-Uni)) en février 2016.

    Entretien

    It was a very good atmosphere all staff were friendly, the interview was smooth but some questions I found hard but at the end of it I got a offer which I accepted, I am now really enjoying working at River Island.

    Questions d'entretien d'embauche

    Négociation

    I was able too negotiate the location.

  8.  

    Entretien de Customer Sales Assistant

    Employé anonyme - Stevenage, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    Le processus a pris 2 semaines. J'ai passé un entretien à River Island Clothing (Stevenage, Angleterre (Royaume-Uni)) en septembre 2017.

    Entretien

    Very quick and easy application, everyone was helpful and friendly and they sent a package full of river island facts and what they expect from you as an employee. It's a group interview that leads to a one on one and the response is no pressure and let's you know how you did.

    Questions d'entretien d'embauche


  9. Utile (1)  

    Entretien de Customer Sales Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)) en mai 2017.

    Entretien

    13 people ought to have turned up, but only 3 did! 10 people never showed up!! Interviewed by Menswear manager who made the interview super relaxed since there was barely any of us. We acted out some role play, answered a few general questions about the store and then that was it! He called me 2 days later to say I got the job! Thank you God ! :))

    Questions d'entretien d'embauche

    • Tell me one of the WOW company values?   1 réponse

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