Questions entretien Sales Advisor chez River Island Clothing | Glassdoor.fr

Questions entretien Sales Advisor chez River Island Clothing

Entretiens chez River Island Clothing

129 Avis sur les entretiens

Expérience

Expérience
64%
20%
16%

Obtenir un entretien

Obtenir un entretien
90%
9%
1%

Difficulté

2,3
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (10)  

Entretien de Sales Advisor

Candidat à l'entretien anonyme - Westfield, South East England, Angleterre (Royaume-Uni)
Aucune offre d'embauche
Expérience positive
Entretien facile

Candidature

J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing (Westfield, South East England, Angleterre (Royaume-Uni)) en avril 2016.

Entretien

There was about 10 of us when I arrived, I took the last day slot of the recruitment event so Im assuming thats why it was significantly less than previous days (people have posted up to 30 people). I suggest going to river island and seeing how they dress if you are not sure - its usually quite cool/urban; black jeans, trainers, and a cute top. i wore a high neck top because its currently on trend.

they really do ask to see your passport/birth certificate and dont just quickly scan it they READ it so don't assume its something you can bypass if you forget. we went in to what looked like a spacious locker room with tables and chairs set up. we were asked to introduce ourselves, age, what we currently do etc. i purposely spoke first just so that even if you dont get it (like me lol) they will remember that you are confident. everyone was quiet in my group i dont even know if anyone was hired (the guy even said one group he hired nobody). then we were asked why we wanted to work with river island. dont say something cliche or robotic. talk about the atmosphere, the people/team etc.

two tasks we had were 1) to create an outfit for a celebrity in our group 2) Taken on the shop floor to interact with a "customer" (it was just another staff member so dont panic).
The first one was fun. We only had five minutes and we had a male celebrity for some music festival (cant remember his name). When we came back and talked about it and i spoke first but from a teams perspective (we/our). he loved it and had no critiques. the other group had critiques but they also had a woman which is much broader than a mans scope of fashion.

then we had to go on the shop floor and were taken one by one to interact. i was asked for a suit for her husband for a party but casual so no black. i gave her a grey suit and paired it with a pink long sleeve t shirt and talked about colours, trends etc. the guy said "yep thats fine" and it was probably no longer than 2 minutes. as we walked back he told me well done and i did great.

and thats it. im guessing mine was a lot easier than others because we werent asked about customer service and i wish they did because i was prepared for that. i honestly was sure i had gotten it because he was happy with my answers - but i think i didnt get it because i had booked a holiday outside of the country during the time of when the induction would probably be - so i think it was too close for them to hire me knowing that someone else would be available.

bottom line is 1- do your research 2- be confident and speak up thats the whole point of a group interview 3 - try and get with fashion trends 4 - relaaaxxxx they know when you are nervous and if a group of random people make you uneasy, then you wouldnt seem fit on the shop floor.

Questions d'entretien d'embauche

Autres avis d'entretien pour River Island Clothing

  1. Utile (4)  

    Entretien de Sales Advisor

    Candidat à l'entretien anonyme - Sheffield, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à River Island Clothing (Sheffield, Angleterre (Royaume-Uni)) en avril 2016.

    Entretien

    Applied online and got an e-mail the next day asking to book onto a recruitment day, the nearest one was two weeks away. There were about 20 other people there and they went round the circle asking us to introduce ourselves and say what we do/describe a time when we received good customer service. We then had to do a role play in groups. It has been two weeks since and I have not heard anything back, which I think is really unprofessional.

    Questions d'entretien d'embauche


  2.  

    Entretien de Sales Advisor

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)).

    Entretien

    Typical group interview, divided into three groups. They asked "if you were to be a chocolate what would you be?" Don't chose aero bubble as that's the most boring answer

  3.  

    Entretien de Sales Advisor

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)) en janvier 2014.

    Entretien

    Group activity followed by face to face interview. Had to pick outfit for a celebrity and show to the group. TIP: pick a celeb people know and include lots of accessories it will show you ability to style and upsell. Interveiw includes giving examples of when you have delivered good customer service, when u have worked in a team and when u have solved a problem. TIP:focus on all the skills you used in your example such as listening, communicating, being helpful, going out of your way to help someone rather than telling a long pointless story.

    Questions d'entretien d'embauche


  4.  

    Entretien de Sales Advisor

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)) en juin 2015.

    Entretien

    Meet up one of hiring managers
    Interview located in the staff room
    Face to face or group
    Introduce yourself and your background
    Easy fashion questions
    They Show you the whole store and how communicate with other team members (how to use the radio)
    Emergency exit

    Questions d'entretien d'embauche


  5.  

    Entretien de Sales Advisor

    Employé anonyme
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing en septembre 2013.

    Entretien

    The interview process was casual and relaxed with questions such as what do you know about the company, what can you bring to river island, a time when u have delivered customer service. All the usual questions. It's normally a group interview so it's a lot more relaxed. You may be asked to create an outfit on the shop floor then have to explain it.

    Questions d'entretien d'embauche

    • What do you know about river island?   1 réponse

  6.  

    Entretien de Sales Advisor

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing (Londres, Angleterre (Royaume-Uni)) en septembre 2015.

    Entretien

    applied online, got an email for an interview 3 days later, had a group interview, told to tell us more about our selves, then we were put into groups of 3 to pick a outfit for a famous celebrity and explain why we chose it.

    Questions d'entretien d'embauche

    • told us to say one embarrassing fact about our self   1 réponse

  7. Utile (1)  

    Entretien de Sales Advisor

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive

    Entretien

    We were in a staff room and we had to introduce ourselves to everyone. Then we had to explain why we wanted to work for River Island. We had to pretend to be a customer and then a sales advisor and try to up sell as much as possible. Then we had spoke to the people in charge individually to talk about availability etc.
    They were looking at us the whole time but we were all being really loud so I don't know how they made the final decision.

    Questions d'entretien d'embauche

    Négociation

    They offered me a different shift from the one I applied for, but I really wanted the job so I took it!

  8. Utile (5)  

    Entretien de Sales Advisor

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à River Island Clothing en juin 2016.

    Entretien

    I applied online in the evening and the next morning I received an email saying they would like me to attend a recruitment event. I chose my time for the recruitment event and arrived at the store. There were about 8 other girls also there for the event. We got shown to the staff room and the store manager ( from another store) introduced herself. We then did an icebreaker and we had to say who we are and a little bit about ourselves. ( It was not as awkward as I thought it was going to be!) We filled out a form with our availability on it, e.g the days of the week and also our availability over the Christmas period. We then got put into small groups and we had to do some role play activities where one person was the shop assistant and the other was a customer, we were not really watched so it was not too awkward! Then we were given a celebrity and we had to find them an outfit and then explain why we chose the outfit. We then went back up to the staff room and met our store manager who was lovely. She talked a bit about the incentives and the company. They said we would find out at the end of the day if we got the job. Luckily for me, I did although fewer hours than I originally wanted but hopefully can build them up more.

    In the interview I have to say there were not many opportunities to 'shine' so don't be shy and be yourself.

    Questions d'entretien d'embauche


  9.  

    Entretien de Sales Advisor

    Employé anonyme - Llantrisant, Rhondda Cynon Taff, Pays de Galles (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à River Island Clothing (Llantrisant, Rhondda Cynon Taff, Pays de Galles (Royaume-Uni)) en août 2011.

    Entretien

    Applied online then received an email the same week asking to book myself on to an interview day. It lasted a few hours and there was about 15 of us, they were hiring 3 people and I got one of those positions. First had to do an ice breaker where you stood up to the group and said a bit about yourself. You then got split in to groups where you had to take part in some team building. After that we were asked to create an outfit using items in the shop that your chosen celeb might wear then present it to your group. After that it was the one on one interview with a manager.

    Questions d'entretien d'embauche


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