Questions entretien Support Engineer chez SAP | Glassdoor.fr

Questions entretien Support Engineer chez SAP

Entretiens chez SAP

30 Avis sur les entretiens

Expérience

Expérience
72%
21%
7%

Obtenir un entretien

Obtenir un entretien
45%
21%
14%
10
7
3

Difficulté

3,0
Moyenne

Difficulté

Difficile
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Utile (1)  

Entretien de Support Engineer

Employé anonyme - Newtown Square, PA (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris 5 jours. J'ai passé un entretien à SAP (Newtown Square, PA (États-Unis)) en octobre 2013.

Entretien

Once they decide to interview you, you can expect the world's fastest interview process. This is a good thing - there is only one interview (not 2, 3, 4, etc) and they make an offer in about 3 days. Those are the good parts.

The problem is they expect an answer to their offer in about 3 days as well. If you're shopping around for jobs, you better have SAP as your number one choice because they do not appreciate having to wait to hear from you about their offer.

Bring your "A" game to the interview, it is technical and stressful. You will be asked questions concerning anything from the "high level" concepts to the most minor detail. You will be on the board, explaining it to 3-4 interviews who will happily pick it apart.

Questions d'entretien d'embauche

  • How do you handle stress? What would you do if a customer started to scream at you?   2 Réponses

Négociation

There is no negotiation that I know of, but the package is decent enough that you may not feel a need to negotiate.

Autres avis d'entretien pour SAP

  1. Utile (4)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris 3 semaines. J'ai passé un entretien à SAP en mai 2014.

    Entretien

    My resume was only noticed by them because an upperclassman who had already graduated referred me. I was contacted by a recruiter in about 1.5 weeks during the end of April when I had submitted my resume to the upperclassman earlier in the month. I am not personally a Computer Science major but my major encompassed biochemistry with math and I was required to take two programming/coding classes.

    There are three rounds to the interview process. For the first one, it is a basic phone screening with someone from their HR department. She basically asked me in detail about everything on my resume and one behavioral question, such as "Tell me about a time when you were in a leadership position". The phone screening was my actual first interview ever and in all seriousness, it wasn't as bad as I thought it was.

    The second interview was the phone interview with one of their directors. He asked me more specific questions about my research work during college because that was what I had primarily done and he obtained a PhD in Chemistry so that made sense. He did not ask any behavioral questions whatsoever. I received an email from the recruiter that I, unfortunately, was not picked because the director felt that I didn't have enough technical skills. Even if I didn't get the position, it was a good first learning experience. Also, the recruiter told me that if I applied to other positions in SAP, I could use her name as a reference so that was an extreme help when I re-applied to their company recently.

    Questions d'entretien d'embauche

    • Explaining the research I did during undergrad in detail   1 réponse

  2.  

    Entretien de Support Engineer

    Employé anonyme - Newtown Square, PA (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +2 mois. J'ai passé un entretien à SAP (Newtown Square, PA (États-Unis)) en mars 2011.

    Entretien

    I had two Interviews with SAP, the first was over the phone and was fairly formal asking information about my education as I was about to graduate.

    For the in person interview we were asked to do a presentation on our favorite class we took in college.

    Following the presentation a panel of 5 interviewers asked a series of questions. While some of the panel were nice two were condescending, rude and actually a bit intimidating.

    My biggest recommendation is to remain confident and don't let them fluster you. Knowing the two individuals now after being hired I understand that they were trying to see how I would react under pressure. At first this made me question the work culture thinking is this how I will be treated. In the software support industry customers tend to act like this when they encounter issues with a product they are spending 10's of Millions of dollars to implement.

    Questions d'entretien d'embauche

    Négociation

    I was pleased with the initial offer which exceeded my expectation and I was able to counter for a few thousand extra.

  3. Utile (12)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Newtown Sq, PA (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien à SAP (Newtown Sq, PA (États-Unis)) en juin 2016.

    Entretien

    I was first contacted over the phone to setup a phone interview with one the directors after sending my resume to one my colleagues. The phone interview went over my resume and asked very specific technical questions about the projects I have worked on and skills I have listed in my resume. After that they setup an on-site interview at Newtown Square, PA. The second interview was with two engineers and they asked basic questions about logic and my resume.

    Questions d'entretien d'embauche

    • If you have one bag with balls of two different colors, whats the maximum numbers of times you need to draw balls to get 2 of the same color.   3 Réponses
    • How can you swap two variables without using a third temporal variable?   2 Réponses

  4.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Atlanta, GA (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +1 semaine. J'ai passé un entretien à SAP (Atlanta, GA (États-Unis)) en janvier 2019.

    Entretien

    one phone interview/initial screening. on-site interview one week after the phone call. the interview was easy; don't be nervous, they can tell. Had two interviewers and one intern as the panel during the interview. some whiteboarding and you get to write on the walls :)

    Questions d'entretien d'embauche


  5.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Newtown Square, PA (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à SAP (Newtown Square, PA (États-Unis)) en février 2019.

    Entretien

    Applied Online.
    I received a phone interview about one week after applying.
    Received panel interview 1 week after phone interview.
    Both interviews were very technical. Make sure you study up before you go in.

    Questions d'entretien d'embauche


  6. Utile (13)  

    Entretien de Support Engineer

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à SAP.

    Entretien

    The entire process (from interview to accepting the offer) was about 2 weeks total. The interview process was very professional, asking me a range of questions relating to my computer science degree about object-oriented languages. While these questions weren't overly challenging, I would strongly recommend brushing up on some classic interview questions. After the final interview (3 total; 1 phone, 2 in-person) I was given an offer that exceeded my expectations! Overall, very pleased with entire process.

    Questions d'entretien d'embauche

    • Situational questions about problem-solving with programming/logic.   1 réponse
    • Asked about how I would work with customers/any experience with dealing with difficult customers.   2 Réponses

  7.  

    Entretien de Support Engineer

    Employé anonyme - São Leopoldo, Rio Grande do Sul (Brésil)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via un recruteur. Le processus a pris +4 semaines. J'ai passé un entretien à SAP (São Leopoldo, Rio Grande do Sul (Brésil)) en juillet 2009.

    Entretien

    Initial assessment of education
    Preliminary English test by phone
    Logic test and English test in loco
    Personality test included
    Hiring team would find the most appropriate team - they never missed one person.

    Questions d'entretien d'embauche

    Négociation

    I was very open with the recruiters. This is the right way to go.

  8.  

    Entretien de Support Engineer

    Employé anonyme - Ireland (Zimbabwe)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +2 semaines. J'ai passé un entretien à SAP (Ireland (Zimbabwe)).

    Entretien

    3 phone interviews last one with hiring manger , hr, manager and team lead

    Questions d'entretien d'embauche

    Négociation

    Salaries in Ireland are very low and negotiation might help a little bit


  9.  

    Entretien de Support Engineer

    Employé anonyme - Shanghai, Shanghai (Chine)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris une semaine. J'ai passé un entretien à SAP (Shanghai, Shanghai (Chine)).

    Entretien

    first phone screening, mainly for English level assessment, then hard skill and soft skill interview, each takes you half day, hard skill interview will take several technical questions, soft skill interview for communication skill and so on. good luck

    Questions d'entretien d'embauche


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