Questions d'entretiens pour le poste de Work At Home Customer Service Representative chez Sitel | Glassdoor.fr

Questions d'entretiens pour le poste de Work At Home Customer Service Representative chez Sitel

Entretiens chez Sitel

11 Avis sur les entretiens

Expérience

Expérience
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40%
10%

Obtenir un entretien

Obtenir un entretien
91%
9%

Difficulté

1,8
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (3)  

Entretien de Work At Home Customer Service Representative

Employé anonyme
Offre d'embauche acceptée
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sitel.

Entretien

Everything is done online. I applied online got an email to schedule my interview after I test my sped of computer. I just got off the phone with a recruiter for my interview. Told me about the job and how much they pay. asked a lot of name a situation when questions. Asked me to check weather to for a state on a website and to see who the president was of sitel. (its under the leadership tab) at the end he said that he would like me on a few campaigns and to check email periodically to go to next steps.

Questions d'entretien d'embauche

Négociation

no negotiation. pay is 9.25 I accepted.

Autres avis d'entretien pour Sitel

  1. Utile (1)  

    Entretien de Work At Home Customer Service Representative

    Candidat à l'entretien anonyme
    Offres d'embauche déclinées
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Sitel.

    Entretien

    Easy interview process, I applied online and too a personality and skills test. I got an e-mail to schedule a phone interview. The interview was very simple, she went over the details and told me which assignment I would be working on and told me that I got the job. I didn't end up taking the job because I was enrolled in school and in order to be employed by Sitel, your schedule has to be completely open.

    Questions d'entretien d'embauche

    Raison du refus

    Your schedule has to be COMPLETELY open and mine was not.


  2. Utile (1)  

    Entretien de Work At Home Customer Service Representative

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Sitel en septembre 2016.

    Entretien

    Interview never took place. I completed online assessment/test and then picked a day and time for the phone interview to take place. I never received the call during the time frame. I sent an email to find out why. I got a prompt response and was told it was due to scheduling issues. Anyway I was asked what other days and times I would be available for an interview. I gave them a range of three days and a five hour window for each day. I still never got the call for the interview.

    Questions d'entretien d'embauche

  3.  

    Entretien de Work At Home Customer Service Representative

    Employé anonyme - Memphis, TN (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Sitel (Memphis, TN (États-Unis)) en septembre 2016.

    Entretien

    quick and fast but I would not advise working for this company this company is a revolving door and not suitable for people do not work well with unfairness. The interview is fast because they try to fill in the spots from so many that are fired. I have worked for them and regret leaving my last employer. They do not care about the employee only the client and the client demands.

    Questions d'entretien d'embauche

    • Customer service experience and call center experience?   1 réponse

    Négociation

    No negotiation in the company they tell you they do not ask.


  4.  

    Entretien de Work At Home Customer Service Representative

    Candidat à l'entretien anonyme
    Offres d'embauche déclinées
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sitel.

    Entretien

    She was so fast like a express train , Her voice was breaking up so it was so difficult for me to understand what she was saying , She said she will let know or she may call back so just waiting for reply

    Questions d'entretien d'embauche

    • Why u what to work for sitel?
      Why do u handle irate customer ?
      why is best customer services ?
      have u worked from home before ?
      open USATODAY and YOUTUBE let me know the weather and four ingredients ?
      r u comfortable using chat while on call ?
      r u comfortable in sales, any shift , any day ?   Répondre à cette question

  5. Utile (1)  

    Entretien de Work At Home Customer Service Representative

    Candidat à l'entretien anonyme - New York, NY (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Sitel (New York, NY (États-Unis)) en mai 2016.

    Entretien

    Online testing was simple. Just listen and execute. After I was done I was asked to pick a time for phone interview.
    Telephone Interview - She called right on time. Verified I lived in NY and I was told they are not hiring in NY at this time however my application will stay on file for 6 months.

    Questions d'entretien d'embauche


  6. Utile (6)  

    Entretien de Work At Home Customer Service Representative

    Employé anonyme - Atlanta, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Sitel (Atlanta, GA (États-Unis)) en août 2016.

    Entretien

    It was lengthy screening. It took two day and lot of time. First day I had to take online screening tests and after I got through I get to choose interview time and date. I choose very next day. Then I got another email same day to complete two more screen before tele interview. It took almost another hour or so. Then next day I got interview phone call. It took almost 30 mins for an Tele interview. Then she sent an email to check my internet speed and compatible with voip or not. After I sent back screenshot of the results I received call back from her after almost an hour with offer. They are not flexible on time. Offered me campaign which ends in January. No benefits.

    Questions d'entretien d'embauche

    • Q. Why do you want to work from home?
      Q Why do you want to work for Sitel?
      Q How do you handle angry customer with real life example?
      Q Have you handled any situation where you corrected errors?
      Q. What do you expect great for customer service, example?
      Q Asked me to open three web page on browser. Sitel (CEO name), USAtoday(check weather), Youtube on which watch bread video and asked que from video.   Répondre à cette question

  7.  

    Entretien de Work At Home Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une autre source. Le processus a pris une semaine. J'ai passé un entretien à Sitel en juin 2016.

    Entretien

    I was able to schedule an time convenient for me for the interview. I had two phone interviews with a recruiter on different days. The first interview an overview of the pay, information about myself. I had to go to Sitel website and look up the CFO's name & tell her how I found that information and find a Gordon Ramsey recipe on YouTube.The second interview were more situational questions. My recruiter was very nice and friendly.

    Questions d'entretien d'embauche

  8.  

    Entretien de Work At Home Customer Service Representative

    Employé anonyme - Homewood, IL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 semaines. J'ai passé un entretien à Sitel (Homewood, IL (États-Unis)) en juillet 2013.

    Entretien

    After completing my application I received an email invite to a telephone interview. I scheduled my preferred time from the list of availabilities. I was asked to complete a few tasks prior to the start of my interview. The interview was fair and typical.

    Questions d'entretien d'embauche


  9. Utile (1)  

    Entretien de Work At Home Customer Service Representative

    Employé anonyme - Norfolk, VA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sitel (Norfolk, VA (États-Unis)) en juillet 2015.

    Entretien

    It was really FAST!!!! I did application on a Thursday had interview Friday got equipment on Wednesday and that Monday I was in training. I would recommend this company to anyone, everyone always ask when I tell them I worked from home and it cost me nothing but the monitor

    Questions d'entretien d'embauche

    • Was I flexible and did I mind sales, how soon can I start, the interview process was very easy   1 réponse

    Négociation

    Be honest about the time you can do, they were very to the point on what is expected for the position that is offered and when your current campaign ends you can be placed on another


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