Questions entretien Work At Home Telephone Customer Service Representative chez Sitel | Glassdoor.fr

Questions entretien Work At Home Telephone Customer Service Representative chez Sitel

Entretiens chez Sitel

40 Avis sur les entretiens

Expérience

Expérience
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Obtenir un entretien
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11%
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Utile (5)  

Entretien de Work At Home Telephone Customer Service Representative

Candidat à l'entretien anonyme
Aucune offre d'embauche
Expérience négative

Candidature

J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Sitel en avril 2020.

Entretien

I was invited to attend a virtual job fair and was told , if hired , they’d provide a computer and all I’d need is WiFi. But during the job fair they required a test of my computer , which I had a problem downloading. I was told I could come back when I resolved my issue . I got a new laptop but was no longer allowed to attend the job fair. They mislead me with their email & lied.

Autres avis d'entretien pour Sitel

  1.  

    Entretien de Work At Home Telephone Customer Service Representative

    Employé anonyme
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Sitel en septembre 2018.

    Entretien

    There is a chat room online interview after a online skills review of typing speed, download and install a small app to determine your pc specs and internet speed for upload and dl, and a test for your operating system aka Windows pc knowledge, and completing a listening and comprehension test about taking customer orders over the phone.

    Questions d'entretien d'embauche


  2. Utile (13)  

    Entretien de Work At Home Telephone Customer Service Representative

    Employé anonyme - Portsmouth, VA (États-Unis)
    Offre acceptée
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sitel (Portsmouth, VA (États-Unis)).

    Entretien

    You fill out the application online, do an assessment, and have a phone interview. It wasn't tge typical STAR format wuestions. The recruiter offered me the job, but I declined it.

    Questions d'entretien d'embauche

    • What do You when your internet is out at home.?   1 réponse
  3. Utile (2)  

    Entretien de Work At Home Telephone Customer Service Representative

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sitel en novembre 2017.

    Entretien

    I applied online to Sitel. General info, uploaded a resume, took a series of behavioral tendency questions (yes/no answers). Then, I was asked to do a two call mock up simulation after brief instructions given by a computer. You’re walked through the process one time, then you go through a series of screens and choose options just as if you were on a live call with a real customer. NEXT, they give you a speed typing test.

    If you make it through the above tests, you have the chance to pick from several days/times for someone to call you for the phone interview. I prepared myself, set aside the time, was in front of my computer—nothing. I let 15 minutes go by—nothing. Mind you, they only set aside a 30 minute slot for your interview. After 20 minutes, I called the recruiter.

    She was kind and professional, but wasted no time telling me that I couldn’t be hired as an at home worker because I lived within FIFTY (50) MILES of the nearest brick & mortar Sitel location. (I am at the outside edge of that—matter of fact, by road it’s farther).

    There’s 3 hours of my life GONE. Why don’t they have it programmed into their system to DISQUALIFY BEFORE STARTING BASED ON YOUR ADDRESS?! I can’t drive 50 miles+ for that kind of non-paycheck. I’ve worked at home before and I have my reasons for doing so. Sure would have been decent to know beforehand and not get hopeful!!

    Check your area. If you have a Sitel office within fifty miles, DON’T APPLY. You’re wasting your time!

    Questions d'entretien d'embauche


  4. Utile (4)  

    Entretien de Work At Home Telephone Customer Service Representative

    Candidat à l'entretien anonyme - Houston, TX (États-Unis)
    Offre déclinée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sitel (Houston, TX (États-Unis)) en juillet 2017.

    Entretien

    Phone call interview with a series of questions. The process is quick but the person calling is very unprofessional and rude. They expect you to only for them and they only pay 8.50 which no one can live from unless you are in high school. I would not recommend working for them if you have real experience at all. When applying remember that minimal wage is mage than what they offer.

    Questions d'entretien d'embauche


  5.  

    Entretien de Work At Home Telephone Customer Service Representative

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sitel en juillet 2017.

    Entretien

    First step was an online application and assessment. It does take some time, but is fairly easy and straightforward. The next step is a phone interview. The person who called me was polite and friendly, called on time, and made the interview quick and painless. I was offered a position with the company on the spot - but was told it may be a while until they could find a position that meets my availability. Pay was quoted at $9/hour to start, but reviews every 6 months or so with the chance for a raise at that time.

    Questions d'entretien d'embauche


  6. Utile (15)  

    Entretien de Work At Home Telephone Customer Service Representative

    Employé anonyme - North Charleston, SC (États-Unis)
    Offre acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Sitel (North Charleston, SC (États-Unis)).

    Entretien

    They call you on the phone and ask you to open three windows on your computer at once. You have to watch a short YouTube video and then answer questions about the YouTube video you have watched. However, you can actually tell that the interview is reading the questions and then they send you to a drug center 50+ miles away to get tested

    Questions d'entretien d'embauche


  7. Utile (3)  

    Entretien de Work At Home Telephone Customer Service Representative

    Candidat à l'entretien anonyme - Edmond, OK (États-Unis)
    Offre déclinée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Sitel (Edmond, OK (États-Unis)) en novembre 2016.

    Entretien

    I applied online and was asked to complete an assessment. The assessment consisted of some questions and typing speed test. It went on to include a mock customer service call done in a virtual call center. After I passed online assessments, I was asked to schedule a phone interview through the online scheduling platform. I was able to pick from a number of time slots which made it very convenient for me.

    Questions d'entretien d'embauche

    Raison du refus

    I was not able to work the hours needed because it conflicted with my schedule.

  8. Utile (5)  

    Entretien de Work At Home Telephone Customer Service Representative

    Candidat à l'entretien anonyme - Aiken, SC (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Sitel (Aiken, SC (États-Unis)) en octobre 2016.

    Entretien

    Ridiculously long and misleading. They advertised a salery of 9.00 and hour but half way through this long group interview they said the starting pay would be your states minimum wage. I live in SC so I would only be making 7.25 an hour. Not worth it for all the equipment and internet requirements they have.

    Questions d'entretien d'embauche


  9. Utile (1)  

    Entretien de Work At Home Telephone Customer Service Representative

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une autre source. Le processus a pris 1 jour. J'ai passé un entretien à Sitel.

    Entretien

    The process was very short. I went through virtual job fair. They just needed test results for computer. Once the test was passed and complete i was added to interview list. Received phone call within the next hour. Short interview.

    Questions d'entretien d'embauche


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