Questions entretien Technical Support chez Sutherland | Glassdoor.fr

Questions entretien Technical Support chez Sutherland

Entretiens chez Sutherland

47 Avis sur les entretiens

Expérience

Expérience
63%
23%
14%

Obtenir un entretien

Obtenir un entretien
42%
20%
18%
8
5
5
2

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (8)  

Entretien de Technical Support

Employé anonyme - Dallas, TX (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Sutherland (Dallas, TX (États-Unis)) en janvier 2015.

Entretien

Not long, just customer service question via phone interview. Employer called and asked a few question and once I was finish I was sent a email stating that I got the job

Questions d'entretien d'embauche

Autres avis d'entretien pour Sutherland

  1. Utile (4)  

    Entretien de Technical Support

    Employé anonyme - Syracuse, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Sutherland (Syracuse, NY (États-Unis)) en décembre 2014.

    Entretien

    First I had to go to the local zoo where they were having the interviews. They for whatever reason had planned to show a movie that was scheduled to rune only at certain times, then make you wait to be interviewed in one of several lines. I was on lunch, so I couldn't sit around waiting, and I had to ask a few different people could I just get an interview since I'd already submitted my application. Most said 'no, I had to wait'- but one person got me past the bs and I only had to wait in line, get my interview, then go home.
    Then wait for a response, which took a few days, then wait to be scheduled for a phone interview with the client of the program I was applying for. After that there was more paperwork, a drug test, and then more waiting. I think the total time was about 3 weeks from application to hire.

    As an aside I asked other workers once hired about their interview process & it varied wildly, so 'Good Luck'?

    Questions d'entretien d'embauche

    • They were interested in how much Linux experience I had.   1 réponse

  2. Utile (10)  

    Entretien de Technical Support

    Candidat à l'entretien anonyme - Bartlesville, OK (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Sutherland (Bartlesville, OK (États-Unis)) en novembre 2015.

    Entretien

    The process was very easy if you want to work for $9.00. The asked, "Will $9.00 an hour be acceptable with $8.50 an hour for training?" As soon as I answered "No" to that, and finished the other few questions I received an email saying I was not "fit" for any of the positions.

    Questions d'entretien d'embauche

    • Do you have a backup plan if your power and or internet goes down? (It said you were still expected to work if this happened.)   2 Réponses
  3. Utile (19)  

    Entretien de Technical Support

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sutherland.

    Entretien

    The interview was a virtual one consisting of questions that you answer online and questions that you call and record an answer to. I never had to speak with anyone in person.

    Questions d'entretien d'embauche


  4.  

    Entretien de Technical Support

    Employé anonyme - Rochester, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sutherland (Rochester, NY (États-Unis)) en février 2012.

    Entretien

    I had a phone interview where the they asked questions about troubleshooting internet and TV to get an idea about which department I would be best suited for. Interview was pretty short and to the point. I got an offer immediately after the interview.

    Questions d'entretien d'embauche

    • The questions about TV troubleshooting were difficult because I had no experience with it   1 réponse

  5. Utile (4)  

    Entretien de Technical Support

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sutherland.

    Entretien

    Filled out online application had my virtual interview have not heard back yet. Application is still under review. It has been a few weeks. I did email the company and they said they are in the process of reviewing the interviews.

    Questions d'entretien d'embauche

    • How can you insure its a expetional experience for the customer being that it is not a face to face interaction.   1 réponse

  6.  

    Entretien de Technical Support

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à Sutherland en juin 2015.

    Entretien

    have to go through the aptitude test first ? also need to complete some behavioural type quiz.
    then they take the telephonic interview, if u are able to go through the telephonic interview than they call for HR interview

    Questions d'entretien d'embauche

    • Asked some technical questions, what is an ip address? how to find an ip address? what is universal remote? how to troubleshoot wireless router?   Répondre à cette question

  7.  

    Entretien de Technical Support

    Employé anonyme - Chennai (Inde)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 2 jours. J'ai passé un entretien à Sutherland (Chennai (Inde)) en mai 2011.

    Entretien

    Had 2 levels interviews, normal - but getting offer letter took 1 month.
    there were 2 levels of interview, both conducted by manager and senior manager.
    neither easy nor tough.
    Had 2 levels interviews, normal - but getting offer letter took 1 month.
    there were 2 levels of interview, both conducted by manager and senior manager.
    neither easy nor tough.

    Questions d'entretien d'embauche

    • How long will you be with Sutherland
      Had 2 levels interviews, normal - but getting offer letter took 1 month.
      there were 2 levels of interview, both conducted by manager and senior manager.
      neither easy nor tough.   Répondre à cette question
  8. Utile (7)  

    Entretien de Technical Support

    Candidat à l'entretien anonyme - Fort Kochi (Inde)
    Offres d'embauche déclinées
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une autre source. J'ai passé un entretien à Sutherland (Fort Kochi (Inde)) en septembre 2015.

    Entretien

    I attended an interview for technical support (non-voice process) in sutherland and while entering into the office they gave me a set of papers containing simple aptitude and basic grammer questions to solve.After completing those paper works I was asked to move to the first round and it was F2F interview with junior HR.The second round was a chat round in which I had to chat online with an anonymous at the other end using proper english with a typing speed of 25 words per one minute with 90% accuracy.Later a week I got a call from sutherland and they have asked me to attend the final round of the interview i.e, F2F interview with Senior HR.

    Questions d'entretien d'embauche

    Raison du refus

    I couldn't able to attend the last round of the interview on that given day.


  9. Utile (1)  

    Entretien de Technical Support

    Employé anonyme - Chennai (Inde)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à Sutherland (Chennai (Inde)) en avril 2015.

    Entretien

    the interview process had only two rounds one is typing test and then an other one is voice test , last is a face to face interview with panel members..thatz it. i applied in person , the process took one day...which is 7 hrs...had to wait till your turn comes.

    Questions d'entretien d'embauche


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