Questions d'entretiens pour le poste de Technical Support chez Sutherland | Glassdoor.fr

Questions d'entretiens pour le poste de Technical Support chez Sutherland

Entretiens chez Sutherland

46 Avis sur les entretiens

Expérience

Expérience
62%
24%
14%

Obtenir un entretien

Obtenir un entretien
40%
21%
18%
8
5
5
3

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (6)  

Entretien de Technical Support

Employé anonyme - Dallas, TX (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Sutherland (Dallas, TX (États-Unis)) en janvier 2015.

Entretien

Not long, just customer service question via phone interview. Employer called and asked a few question and once I was finish I was sent a email stating that I got the job

Questions d'entretien d'embauche

Autres avis d'entretien pour Sutherland

  1. Utile (2)  

    Entretien de Technical Support

    Employé anonyme - Syracuse, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Sutherland (Syracuse, NY (États-Unis)) en décembre 2014.

    Entretien

    First I had to go to the local zoo where they were having the interviews. They for whatever reason had planned to show a movie that was scheduled to rune only at certain times, then make you wait to be interviewed in one of several lines. I was on lunch, so I couldn't sit around waiting, and I had to ask a few different people could I just get an interview since I'd already submitted my application. Most said 'no, I had to wait'- but one person got me past the bs and I only had to wait in line, get my interview, then go home.
    Then wait for a response, which took a few days, then wait to be scheduled for a phone interview with the client of the program I was applying for. After that there was more paperwork, a drug test, and then more waiting. I think the total time was about 3 weeks from application to hire.

    As an aside I asked other workers once hired about their interview process & it varied wildly, so 'Good Luck'?

    Questions d'entretien d'embauche

    • They were interested in how much Linux experience I had.   1 réponse

  2. Utile (19)  

    Entretien de Technical Support

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sutherland.

    Entretien

    The interview was a virtual one consisting of questions that you answer online and questions that you call and record an answer to. I never had to speak with anyone in person.

    Questions d'entretien d'embauche

  3.  

    Entretien de Technical Support

    Employé anonyme - Rochester, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Sutherland (Rochester, NY (États-Unis)) en février 2012.

    Entretien

    I had a phone interview where the they asked questions about troubleshooting internet and TV to get an idea about which department I would be best suited for. Interview was pretty short and to the point. I got an offer immediately after the interview.

    Questions d'entretien d'embauche

    • The questions about TV troubleshooting were difficult because I had no experience with it   1 réponse

  4. Utile (4)  

    Entretien de Technical Support

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Sutherland.

    Entretien

    Filled out online application had my virtual interview have not heard back yet. Application is still under review. It has been a few weeks. I did email the company and they said they are in the process of reviewing the interviews.

    Questions d'entretien d'embauche

    • How can you insure its a expetional experience for the customer being that it is not a face to face interaction.   1 réponse

  5. Utile (10)  

    Entretien de Technical Support

    Candidat à l'entretien anonyme - Bartlesville, OK (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Sutherland (Bartlesville, OK (États-Unis)) en novembre 2015.

    Entretien

    The process was very easy if you want to work for $9.00. The asked, "Will $9.00 an hour be acceptable with $8.50 an hour for training?" As soon as I answered "No" to that, and finished the other few questions I received an email saying I was not "fit" for any of the positions.

    Questions d'entretien d'embauche

    • Do you have a backup plan if your power and or internet goes down? (It said you were still expected to work if this happened.)   2 Réponses

  6.  

    Entretien de Technical Support

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à Sutherland en juin 2015.

    Entretien

    have to go through the aptitude test first ? also need to complete some behavioural type quiz.
    then they take the telephonic interview, if u are able to go through the telephonic interview than they call for HR interview

    Questions d'entretien d'embauche

    • Asked some technical questions, what is an ip address? how to find an ip address? what is universal remote? how to troubleshoot wireless router?   Répondre à cette question

  7.  

    Entretien de Technical Support

    Employé anonyme - Chennai (Inde)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 2 jours. J'ai passé un entretien à Sutherland (Chennai (Inde)) en mai 2011.

    Entretien

    Had 2 levels interviews, normal - but getting offer letter took 1 month.
    there were 2 levels of interview, both conducted by manager and senior manager.
    neither easy nor tough.
    Had 2 levels interviews, normal - but getting offer letter took 1 month.
    there were 2 levels of interview, both conducted by manager and senior manager.
    neither easy nor tough.

    Questions d'entretien d'embauche

    • How long will you be with Sutherland
      Had 2 levels interviews, normal - but getting offer letter took 1 month.
      there were 2 levels of interview, both conducted by manager and senior manager.
      neither easy nor tough.   Répondre à cette question
  8. Utile (1)  

    Entretien de Technical Support

    Employé anonyme - Chennai (Inde)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à Sutherland (Chennai (Inde)) en avril 2015.

    Entretien

    the interview process had only two rounds one is typing test and then an other one is voice test , last is a face to face interview with panel members..thatz it. i applied in person , the process took one day...which is 7 hrs...had to wait till your turn comes.

    Questions d'entretien d'embauche


  9.  

    Entretien de Technical Support

    Employé anonyme - Chennai (Inde)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une agence de recrutement. J'ai passé un entretien à Sutherland (Chennai (Inde)) en octobre 2014.

    Entretien

    Since it is technical process candidate should have knowledge over Networking and OS along with good communication skill, type writing and grammar are also in concern. Apart from that candidate should be capable of taking responsibility.

    Questions d'entretien d'embauche


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