Questions d'entretien chez Teleperformance
Mis à jour le 28 sept. 2023
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Entretiens chez Teleperformance
Entretiens pour les meilleurs postes chez Teleperformance
- Customer Service Representative (949)
- Customer Service Representative (CSR) (199)
- Customer Service (118)
- Customer Service Agent (105)
- Agente De Atendimento (105)
- Call Center Agent (79)
- Expert em Interação (70)
- Technical Support (58)
- Operador De Telemarketing (49)
- Customer Service Advisor (46)
- Call Center Representative (45)
- Customer Service Associate (42)
- Atendente De Call Center (42)
- Inbound Customer Service Representative (41)
- Technical Support Agent (40)
- Technical Support Representative (40)
- Analyst (38)
- Agent (37)
- Costumer Service Representative (34)
- CSR (33)
- Agente Telefónico (33)
- CSA - Customer Service Associate (32)
- Agente De Atendimento Operacional (31)
- Agente De Atendimento (SAC) (25)
- Customer Support (24)
- Sales Representative (23)
- Customer Care Representative (23)
- Supervisor (23)
- Customer Support Representative (20)
- Customer Care Executive (19)

Candidat anonyme à un entretien, Cagayan de Oro
J'ai passé un entretien chez Teleperformance (Cagayan de Oro)
There will be a group interview first asking basic questions then an assessment it can be online or you can take it in their office and then the final interview
- Tell me about yourself What does a customer representative do?

Employé anonyme
J'ai passé un entretien chez Teleperformance
It was easy. Interviewer asked the most basic questions. Got offered the job but dont know what I will do yet. Teleperformance portugal seems like a good company that I would like to work for.
- Why I would like to go to Portugal

Employé anonyme, Cebu City
J'ai postulé en personne. J'ai passé un entretien chez Teleperformance (Cebu City)
It was so smooth, and most of the people on tp would help you passed the interview, They will provide sample information about the interview and will train you before the interview.
- How will you handle an irate customer

Employé anonyme
J'ai passé un entretien chez Teleperformance
Fue ameno, 2 entrevistas, la primera con la persona de reclutamiento y la segunda con el Team Leader. En esta segunda, tuve que hacer un role play simulando una llamada de venta a un cliente potencial
- saber mas de ti y tus motivaciones

Employé anonyme
J'ai passé un entretien chez Teleperformance
Easy in 3 steps. One with hr on my background etc.. Google ads experience I did a Little play role some question on Google ads product as search display youtube app campaign
- Tell me more about yourself

Employé anonyme, Natal,
J'ai passé un entretien chez Teleperformance (Natal, )
Foi tran quilo, entrev istadores atentos e simpá ticos, sabem quais perguntas fazer para cada perfil de candi datos. Muito legal, o proce sso todo feito de maneira digital pelo Microsoft teams.
- Endereço Idade Area de interesse

Employé anonyme
J'ai passé un entretien chez Teleperformance
There is no issue happen during the interview., it went so smooth. All questions are related to my current role which is human resources specialist. Luckily, I accepted the offer.
- how can you connect your previous job to this position you are applying with?

Employé anonyme, Bengaluru
J'ai passé un entretien chez Teleperformance (Bengaluru)
Initially HR rounds and second, Versant Communication test, Thirdly HR Manager and fourth Process Head will ask scenario questions regarding safety and finally if you are selected then offer confirmation
- self intro scenario based interview

Employé anonyme
J'ai passé un entretien chez Teleperformance
It was 2 steps interview. The first one was more focused on soft skills and basic knowledge by a recruiter manager that had nothing to do with the company. The second one though was harder, I had to show different specialized knowledge about marketing and KPI's and also prove that I had some selling skills.
- What KPI's do you usually focus on?

Candidat anonyme à un entretien, Le Caire,
J'ai passé un entretien chez Teleperformance (Le Caire, )
I went through 2 interviews, the first one went well but the second one the recruiter was very rude and i ended up feeling uncomfortable, he downgraded me and then after the interview, the first recruiter contacted me and raised a dispute to defend me and sent the recording of my first interview; i got the results and was for another interview but i apologised and declined because of the bad reviews i heard about the company and the employee who committed suicide inside the company building.
- What is your favourite book or movie?
Questions et réponses sur les entretiens d'embauche chez Teleperformance
Les utilisateurs Glassdoor ont estimé que leur expérience d’entretien d'embauche chez Teleperformance était positive à 64,5 %, avec un niveau de difficulté de 2,31 sur 5 (5 étant le niveau de difficulté le plus élevé). Le niveau de difficulté le plus élevé a été attribué aux entretiens pour Customer Support Specialist et Account Strategist, et le niveau de difficulté le plus faible aux entretiens pour Call Center Agent et Technical Support Agent.
Le processus d’embauche chez Teleperformance prend en moyenne 16.38 jours, d’après 62 entretiens envoyés par les utilisateurs pour tous les postes. Le processus d’embauche le plus rapide a été celui des candidats postulant comme Floor Manager (1 jour en moyenne) et le processus d’embauche le plus long a été celui des candidats postulant comme Technical Support Agent (90 jours en moyenne).
D’après 62 entretiens Glassdoor, les étapes typiques d’un processus d’entretien d'embauche chez Teleperformance incluent :
Entretien téléphonique: 25,00 %
Présentation: 21,02 %
Entretien individuel: 11,36 %
Test de QI/d’intelligence: 11,36 %
Casier judiciaire: 9,66 %
Dépistage de drogues: 7,39 %
Autres: 4,55 %
Test de personnalité: 3,98 %
Test des compétences: 3,41 %
Entretien en groupe: 2,27 %
Carrières populaires auprès des chercheurs d'emploi intéressés par Teleperformance
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