J'ai postulé en ligne. J'ai passé un entretien chez Tesco en oct. 2013
Entretien
I applied online doing the usual online questionnaire that comes with applying to work at a supermarket. I passed that by selecting the obvious options and swaying towards the customer service answers.
I then got a call from a Checkout Manager and arranged a 'small interview'. That is exactly what it was, a checkout manager and I went into a small office where she asked me a couple of questions in an informal setting. (The questions that were asked were all in a book and were obviously asked to every single person entering Tesco country-wide).
It was a while ago now but roughly:
Give me an example of when you provided excellent customer service...
Questions d'entretien [1]
Question 1
If you haven't been in a retail role then this may be hard to answer but just try and make something up before you go in there so it looks believable.
Completed a fairly short interview with two existing staff members (including manager) and then headed downstairs to do a trial shift to check how you performed on the checkouts and interacted with customers.
Questions d'entretien [1]
Question 1
Describe a time you have helped a customer or client.
J'ai passé un entretien chez Tesco (Londres, Angleterre)
Entretien
It was simple, basically why do you want to join Tesco and some soft skill questions. Tell me about a time you worked in a group, try to answer in STAR format.
It was done by a manager in a back room. It was formal and it was about 20 minutes asking about experience, peoples skills etc. this might have changed as this was like 6 years ago now
