J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez USAA
Entretien
The interview process was fairly easy. First you have to complete an online aptitude test. It has a lot fo personality questions and you have to go through different customer scenarios. It is farily simple/ The people were nice and asked very basic behavioral questions. They definitely drive home that this is a call center job so be sure to give a reason why you want a job like that.
Questions d'entretien [1]
Question 1
Why do you want to work here? Honestly, it is hard because they do not paint the job very nicely in your interview.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Tempe, AZ)
Entretien
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
J'ai postulé en ligne. J'ai passé un entretien chez USAA (Tampa, FL)
Entretien
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Questions d'entretien [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez USAA (San Antonio, TX) en janv. 2016
Entretien
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Questions d'entretien [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?
