Questions d'entretiens pour le poste de Customer Service chez UnitedHealth Group | Glassdoor.fr

Questions d'entretiens pour le poste de Customer Service chez UnitedHealth Group

Entretiens chez UnitedHealth Group

27 Avis sur les entretiens

Expérience

Expérience
46%
35%
19%

Obtenir un entretien

Obtenir un entretien
85%
5%
5%
5

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service

Employé anonyme - Roanoke, VA (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à UnitedHealth Group (Roanoke, VA (États-Unis)) en août 2010.

Entretien

Was called to come in for a skills test - went in and did the whole personality test (2nd one so far) and skills test. Once I passed that I was given an interview time for a 1:1 interview a couple days later. The person I interviewed was very candid and forthcoming. She actually coached me on what to say in the 2nd interview to make sure I was hired, and what not to say. Which was great because I really needed a job at the time. But I also think some people got hired that shouldn't have because of this "coaching". The 2nd interview was set up the next week with 2 Supervisors. They asked lots of different questions that aren't basic. One of those interviewers is my current supervisor, and I highly respect him. The other has become a "friend", or as much a friend as a Supervisor can be. I was then called a few days later and offered the position.

Questions d'entretien d'embauche

Négociation

Was told at the beginning that it is a set hourly rate, there is no negotiating on the pay for this position - everyone is paid the same, no matter what.

Autres avis d'entretien pour UnitedHealth Group

  1.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - San Antonio, TX (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à UnitedHealth Group (San Antonio, TX (États-Unis)) en janvier 2011.

    Entretien

    submitted application and resume online and received invitation for Onsite Assesment. did onsite assessment day later and 1 on 1 interview 2 days later. was told after 1 on 1 will know by friday and received rejection letter that wednesday.

    Questions d'entretien d'embauche

    • How would you handle a co-worker acting unethically?   1 réponse

  2. Utile (1)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Houston, TX (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à UnitedHealth Group (Houston, TX (États-Unis)) en mars 2011.

    Entretien

    completed application online, I was emailed to take the test. After taking the test I was told to come in and take the onsite assement test. I have not heard anything else and I passed the test.

    Questions d'entretien d'embauche

  3. Utile (3)  

    Entretien de Customer Service

    Employé anonyme - Richardson, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à UnitedHealth Group (Richardson, TX (États-Unis)) en septembre 2011.

    Entretien

    Applied online, i then took a personality and skills test. The next day i received an e-mail to schedule an onsite assessment. Passed assessment and was told first interview was scheduled 2 days later. First interview was with recruiter and she was laid back so i was not worried, we talked about work experience and about 5 behavior questions. Second interview was the next day with a director and 3 sups, and was offered the position the next day.

    Questions d'entretien d'embauche

    Négociation

    I was able to negotiate due to my call center experience. I was given the max available.


  4.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Green Bay, WI (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    Le processus a pris +4 semaines. J'ai passé un entretien à UnitedHealth Group (Green Bay, WI (États-Unis)) en avril 2011.

    Entretien

    After I completed an onsight assessment of my general PC skills I was invited to a face-to-face interview. I drove through the night in a Prius to make this interview in the aftermath of one of the worst blizzards in 120 years to hit that area. I was on time and dressed appropriately. My interviewer appeared rude and gave me the feeling that she did not want to be there. She made me feel glad I didn't get the job.

    Questions d'entretien d'embauche

    • None of the questions were difficult or unexpected. They were the typical "Describe a time when you..."   Répondre à cette question

  5.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Costa Mesa, CA (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à UnitedHealth Group (Costa Mesa, CA (États-Unis)) en juin 2010.

    Entretien

    You take a customer service test and fill out extra application paper work. Then you are scheduled for a one on one interview if you pass the test.

    Questions d'entretien d'embauche


  6. Utile (1)  

    Entretien de Customer Service

    Employé anonyme - Green Bay, WI (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    Le processus a pris 2 semaines. J'ai passé un entretien à UnitedHealth Group (Green Bay, WI (États-Unis)) en mai 2012.

    Entretien

    Took a skills test, then 2 interviews with different people. Background check took forever.

    Questions d'entretien d'embauche


  7. Utile (1)  

    Entretien de Customer Service

    Employé anonyme - Centennial, CO (États-Unis)
    Offre d'embauche acceptée
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à UnitedHealth Group (Centennial, CO (États-Unis)).

    Entretien

    If you are breathing they will hire you. There is no interview process.

    Questions d'entretien d'embauche

    • No question is hard. The recruiters are dumb and only want to make sure you can use a computer and talk at the same time.   Répondre à cette question

    Négociation

    There is no negotiation on any thing.

  8.  

    Entretien de Customer Service

    Employé anonyme - Concord, NC (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 3 jours. J'ai passé un entretien à UnitedHealth Group (Concord, NC (États-Unis)) en juin 2015.

    Entretien

    The interview was easy. You go in and sit down with a recruiting agent. After the interview they ask for you to sit down and wait. If that is the case, then you got the job. They call you back for a drug test soon after

    Questions d'entretien d'embauche

    Négociation

    acceptance letter. 12 an hour


  9. Utile (3)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à UnitedHealth Group.

    Entretien

    Quick friendly phone interview after my video interview. That was about a week ago. Was told to expect to hear back by Monday. It was a holiday so still waiting anxiously.

    Questions d'entretien d'embauche


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