Verizon Contacted me 1 week ago after my online submission for a Customer Service position in sales. I completed a hour and a half online Assessment, after the assessment I was contacted two days later for an appointment to complete another assessment as well as a Rep simulator. Both tests I was considered qualified my next step was to have a Structured Interview (face to face interview). During this interview I was asked a series of Customer Service Questions in which I had to give my response. Later that Afternoon I received an email I did not qualify for the position. In my opinion I did a great job. I have been in the Customer Service field for 5-10 years and I enjoy interacting with customers. I also worked for the Internal Revenue Service for a few years and was appalled that I have what it takes to review and adjust millions of taxpayers records, however do not have the skill to answer the phones at Verizon. I found the interviewers to be friendly.