I did a phone interview first. Questions ranged from telling me about myself, to what I didn't like about my previous employer. Second Interview was a group interview involving the store manager and a person from HR conferenced in. They asked me more behavioral questions, like "tell me a time when you went above and beyond for a customer?"

interview process is good. the background check, credit check, past work experience check is worse than a government or federal job. Need w2's or 1099 forms for past 7 years and if your resume is off more than a month on any job then they will no longer consider you