Questions entretien Customer Service Representative chez Visa Inc. | Glassdoor.fr

Questions entretien Customer Service Representative chez Visa Inc.

Entretiens chez Visa Inc.

10 Avis sur les entretiens

Expérience

Expérience
80%
20%
0%

Obtenir un entretien

Obtenir un entretien
80%
10%
10%

Difficulté

2,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Representative

Employé anonyme
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Visa Inc. en octobre 2018.

Entretien

First interview with a recruiter on the phone and face to face. After that, a interview face to face with manager was schedule. The all process was quick, right to the point and efficient. Really appreciated in overall. All participants were friendly and welcoming.

Questions d'entretien d'embauche

  • What do you do to support people and why in this field.   1 réponse

Autres avis d'entretien pour Visa Inc.

  1. Utile (2)  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Visa Inc. en août 2017.

    Entretien

    2 interviews one on the phone with the recruiter then you come in and take a tour. Then get scheduled for an interview with 2 managers. There is also a very detailed background check, they check your previous 3 employers or 10 years back. Ensure everything is filled out completely. One the background comes back you are scheduled for training class.

    Questions d'entretien d'embauche


  2. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Austin, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Visa Inc. (Austin, TX (États-Unis)) en août 2017.

    Entretien

    First, there was a phone interview. Then a face to face interview that was pretty brief. Then there was a computer test. They care most about attendance and passing their background check.

    Questions d'entretien d'embauche

    • They care most about attendance. They ask a lot of questions about what you think is acceptable for call outs.   1 réponse
  3. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - New York, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +2 mois. J'ai passé un entretien à Visa Inc. (New York, NY (États-Unis)).

    Entretien

    I was required to submit CV, after having taken a few days to screen it, then proceeded to an interview. Interview was conducted by floor director in English and by team leader in Japanese.
    The atmosphere was quite relaxed.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Visa Inc..

    Entretien

    Once you interview with two people you have also have to pass testing before you get a job offer. They also do a very intense background check and will also guess you to upload documents to prove what you have put on your resume. The background results can take anywhere from 2 to 3 weeks so please have patience.

    Questions d'entretien d'embauche


  5. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Austin, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Visa Inc. (Austin, TX (États-Unis)) en janvier 2016.

    Entretien

    The initial interview is a phone interview with basic questions.
    The second interview is at the location where you take a few mock calls to see if you are qualified by a score 80 percent or above I believe and then a manager comes in and asks you situational questions.

    Questions d'entretien d'embauche

    • Name a time you when above and beyond for a customer and what was the outcome.   Répondre à cette question
    • Q: What was one thing that they asked you? What would you say is a weakness and what you say is a strength?   1 réponse

  6.  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Visa Inc..

    Entretien

    We had the standard hand written test , the open access test and the data entry test. Thereafter the 1-1 QA session. People are very friendly, helpful and cooperative. Very welcoming company and a wonderful work environment.

    Questions d'entretien d'embauche

    • Behavioral questions and scenario questions .... what is you had an non-cooperative team member or hw did you handle a criticism in the professional experience......   Répondre à cette question

  7.  

    Entretien de Customer Service Representative

    Employé anonyme - Miami, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé via une agence de recrutement. Le processus a pris une semaine. J'ai passé un entretien à Visa Inc. (Miami, FL (États-Unis)).

    Entretien

    A very basic interview process. You sit in a room with an interviewer, who also happens to be a floor manager. They ask you what you know about Visa as a company and what they do. They ask about any previous experience and what you might do to establish rapport with a customer. Not a tough interview at all.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Visa Inc. en février 2015.

    Entretien

    The interview process started with a phone call from a Visa representative in Florida. She was reaching out to people in the Austin area who might be a good fit for their new Austin Tech Center.

    Questions d'entretien d'embauche

    • What was the most difficult issue a customer had contacted me with in the past and how did I resolve the issue for the customer?   Répondre à cette question

  9.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Visa Inc..

    Entretien

    Hired through HR firm, set up interview with Visa manager, one 20 minute interview

    Questions d'entretien d'embauche

    Négociation

    No negotiation, hourly base pay was already set before interview began.


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