Questions entretien Phone Banker chez Wells Fargo | Glassdoor.fr

Questions entretien Phone Banker chez Wells Fargo

Entretiens chez Wells Fargo

114 Avis sur les entretiens

Expérience

Expérience
63%
25%
12%

Obtenir un entretien

Obtenir un entretien
85%
7%
3%
3
2

Difficulté

2,8
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (14)  

Entretien de Phone Banker

Candidat à l'entretien anonyme - Rocky Mount, NC (États-Unis)
Aucune offre d'embauche
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Wells Fargo (Rocky Mount, NC (États-Unis)) en février 2016.

Entretien

I applied for the job on the wells fargo website. Two weeks later, I was called for a phone interview. Two days later, the interview was conducted. I spoke to three different people during the interview. They were all very nice. They gave an overview of the job, and jumped right into asking me the normal series of questions about previous job experience and how I handled certain scenarios. The interview lasted for approximately 15 minutes. I was told that more phone screening would be done and if I was the best candidate for the job, they would call me in two weeks.

Questions d'entretien d'embauche

  • What's a time you overcame an obstacle and what did you learn?
    When's a time you've dealt with a difficult customer?
    I was asked about previous call center experience (time-frame, goals, stats, requirements)
    Asked about strengths and weaknesses   Répondre à cette question

Autres avis d'entretien pour Wells Fargo

  1. Utile (7)  

    Entretien de Phone Banker

    Employé anonyme - Bethlehem, PA (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Wells Fargo (Bethlehem, PA (États-Unis)) en octobre 2012.

    Entretien

    Not a lengthy interview, perhaps 15-20 minutes. Very relaxed atmosphere, nice setting. Interviewer asked questions, I answered them. Nothing unusual. Very cordial. No "trick" questions. Very straightforward. Given the opportunity to ask questions. Interviewer provided good answers, not "canned" answers. Overall a very good experience.

    Questions d'entretien d'embauche

    • Describe an experience you had dealing with a difficult customer, how you handled it and describe the outcome. Be sure to provide sufficient detail in your response so it does not appear that you are making up an experience. If you do not have such an experience to share (unlikely) ask if you can describe an experience with a difficult co-worker, how you handled it and the outcome.   Répondre à cette question

  2.  

    Entretien de Phone Banker

    Candidat à l'entretien anonyme - Glen Allen, VA (États-Unis)
    Offres d'embauche déclinées
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris +1 semaine. J'ai passé un entretien à Wells Fargo (Glen Allen, VA (États-Unis)) en février 2016.

    Entretien

    The interview was about 30 mins. Same of the same ile questions and some in depth to throw you off. Asked alot of sales based ques so be prepared with prior experiences where you helped sell customers products. Let them know what your customer service sales background will bring to the to Wells Fargo.

    Questions d'entretien d'embauche

    Raison du refus

    Another job offer

  3. Utile (10)  

    Entretien de Phone Banker

    Employé anonyme - El Monte, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Wells Fargo (El Monte, CA (États-Unis)) en décembre 2015.

    Entretien

    I applied online then after two weeks i got an offer for a group interview you try to be on time dress professionally and be polite, they want to know your experience and sales and customer service try to answer regarding your past experience with details

    Questions d'entretien d'embauche


  4.  

    Entretien de Phone Banker

    Employé anonyme - Boise, ID (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Wells Fargo (Boise, ID (États-Unis)).

    Entretien

    After applying online, I was contacted by an HR recruiter (not from the area) to schedule a phone interview. The phone interview happened a couple days later. The day after the phone interview, I got a call asking for an in-person interview, which was one-on-one with one person in mid-mangement in the department. After the interview, I was called a couple days later with an offer, which I accepted.

    Questions d'entretien d'embauche

    • They asked about specific situations in which you gave good customer service or struggled and what you would have done differently.   1 réponse

  5. Utile (29)  

    Entretien de Phone Banker

    Employé anonyme - Shoreview, MN (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Wells Fargo (Shoreview, MN (États-Unis)).

    Entretien

    Group interview first, and when you are selected you get a one on one interview. After that you told the hiring manager will review your everything and give you a call if your qualifications meets business needs. The process took about 2 weeks

    Questions d'entretien d'embauche


  6. Utile (22)  

    Entretien de Phone Banker

    Employé anonyme - Glen Allen, VA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Wells Fargo (Glen Allen, VA (États-Unis)) en juin 2016.

    Entretien

    The first interview was a group interview with the recruiter (my interview only had two other people in it, but it's normally more people). During the first interview, the recruiter basically just gave some examples of what a typical day is like as a phone banker. He also asked us questions to see how we would fit as a Phone Banker. The recruiter will ask you general questions like "Give an example of a time you dealt with a rude customer? What was the result?" "Why do you think you would be a good fit with Wells Fargo?" & "How would you rate your skills using computer software such as Microsoft Office?"

    If you're selected to move forward, you will receive a call from the recruiter about scheduling a second interview. (It took two days for them to call me about the second interview, sometimes it may take longer). This interview will be with the district manager. This interview is one-on-one, but you are basically being asked the same questions from the group interview. They will want you to be VERY specific about your sales experience & customer service experience. Be prepared to answer questions about the skills you would bring to the company & your career goals. Try your best to show confidence in your answers, you don't want to give the impression that you're unsure of yourself!

    If you're selected to move forward, the recruiter will call & offer you the job. You can choose to negotiate for more money, but it's extremely unlikely that their offer will change unless you have prior banking experience. After you accept the offer, you will be emailed a background check form and you will have to schedule a fingerprint scan. Once everything is cleared you will begin training & officially start your career with Wells Fargo! Hopefully I was detailed enough about the process.. Good luck to all of you!

    Questions d'entretien d'embauche

    Négociation

    Due to my lack of banking experience, I was not able to negotiate the salary they offered me


  7.  

    Entretien de Phone Banker

    Employé anonyme - Shoreview, MN (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Wells Fargo (Shoreview, MN (États-Unis)) en mai 2014.

    Entretien

    It is ocationally a group interview; they want to hire as many people as they can due to the high turn over rate.

    Mine was with two managers alone. They give you all of these wells Fargo memorabilia and get you a pre-interview with someone that highlights what you should say on the actual interview. It almost seemed as he was there to tell me what to say so i can get hired. ...After a year working here, i was sure to see why they did it.

    Questions d'entretien d'embauche

    • All questions are about how you can sell.   1 réponse

    Négociation

    There was no negotiation granted.

  8.  

    Entretien de Phone Banker

    Employé anonyme - Charlotte, NC (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Wells Fargo (Charlotte, NC (États-Unis)) en janvier 2016.

    Entretien

    Called by an HR rep who asked questions. Then was scheduled a face to face interview. Brought into a room and asked questions by two sales supervisors. Asked questions about you personal and professional background.

    Questions d'entretien d'embauche


  9. Utile (2)  

    Entretien de Phone Banker

    Candidat à l'entretien anonyme - Homewood, AL (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Wells Fargo (Homewood, AL (États-Unis)) en décembre 2016.

    Entretien

    I filled the application out online two days late I got a email to pick what day and time I could attend the interview it was a group interview when all the candidate enter the room we sat in the chairs we were asked multiply questions one by one while answering the question the lady were typing our answers on a laptop also it was a powerpoint going while she was interviewing us tell use about the job description compensation all that good stuff the interview took close to a hour after the interview was over we were told to wait two days for the supervisor to pick the best candidate we were told to wait for a call if not a call to wait for a thank you email and that was about it

    Questions d'entretien d'embauche


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