Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur ZoomInfo | Offres d’emploi chez ZoomInfo | Salaires chez ZoomInfo | Avantages sociaux chez ZoomInfo
      Entretiens chez ZoomInfoEntretiens d’embauche pour Customer Success Manager chez ZoomInfoEntretien chez ZoomInfo


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Success Manager

      7 juil. 2020
      Candidat à l'entretien anonyme
      Waltham, MA
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez ZoomInfo (Waltham, MA) en avr. 2020

      Entretien

      Terrible communication, all the interviewers ignored "thank you" emails and requests for feedback. I applied for a customer success manager role, and quickly talked with a recruiter who walked me through what the hiring process would look like (about an interview a week for the next month or so). First three interviews followed that schedule, and each person I met with seemed fine. Standard questions, looked like they had templates or at least rough structure to their questions, and two out of the three interviewers were really personable. A new recruiter jumped in and said the last step is to speak with an Exec, so I waited for an email to schedule that meeting. Friday morning comes and I have a voicemail from the recruiter, he's angry and wondering why I missed my interview. Wait, what? We didn't schedule it yet? Turns out literally the day before they had sent an automated, straight-to-spam, email assuming that I was available for an interview the following morning. I wasn't even available that day, but could have been if I was asked ahead of time. Extremely short notice and no calendar invite, no attempt to confirm I even got their email, let alone confirm that I'm available for it and that it works. Horrified, I called the recruiter back, who didn't answer. Tried again, same thing. Sent him an email, no response. Emailed the Exec whom I was supposed to interview with, no response. Sent an email to all the people I previously interviewed with, and guess what? - No response. Finally the angry-voicemail recruiter guy gets back to me, said the role has been filled and they aren't hiring for that role any longer (which directly contradicted what my previous HR point guy told me). There's a fresh posting on job sites advertising availability of that role, and previous interviewers had told me their plans were to add many more people to the team. Great, so it looks like I'm literally being lied to. This is the second-worst interview experience I've ever had. FYI, they also do personality and IQ quizzes. For anybody who despite this, just really needs a job and are interviewing here anyway, make sure you check your spam folders several times a day

      Questions d'entretien [1]

      Question 1

      Why do you want this role?
      Répondre à cette question
      7
      avatar
      Réponse de ZoomInfo
      5y
      Thank you for your feedback. We’re glad that your initial interviews were well organized and pleasant. We apologize for the miscommunication thereafter. We do often use our applicant tracking system to send emails to candidates to ensure proper record keeping. Your recruiter should have instructed you to keep an eye on your spam folder. The experience you describe is not commensurate with the service level we aim to deliver to our candidates at ZoomInfo. We would like to speak with you further, if you are willing, in order to improve our processes. Please reach out to us at HRFeedback@zoominfo.com.

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez ZoomInfo

      Entretien pour Customer Success Manager

      18 juil. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez ZoomInfo

      Entretien

      Overall process was straightforward and not overwhelming. It might have changed but I only had two formal interview sessions, outside of the initial phone screen. Offer was sent out within a week or so.

      Questions d'entretien [1]

      Question 1

      How do you address escalations
      Répondre à cette question

      Entretien pour Customer Success Manager

      5 févr. 2025
      Candidat à l'entretien anonyme
      Chennai
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez ZoomInfo (Chennai) en janv. 2025

      Entretien

      The interview process often involves multiple rounds, during which candidates may receive positive indications about their progress. However, it is not professional to prolong the decision-making process, leading to extended waiting periods and to ultimately face rejection with reasons that feel vague or unconvincing.

      Entretien pour Customer Success Manager

      14 mai 2024
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      Le processus a pris 1 semaine. J'ai passé un entretien chez ZoomInfo en avr. 2024

      Entretien

      Had two rounds. Very crisp and quickly done as the HR Vasumathi was very swift in completing the process. First round involved a lot around your work experience and a few questions about Zl. The second round involved a lot of situational questions and how you handle things a CSM. They also test your core values as a CSM

      Questions d'entretien [1]

      Question 1

      A lot os CSM activity related questions which were situational.
      Répondre à cette question

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Motorola Solutions
      3.9★Rémunération et avantages
      avatar
      Adobe
      4.1★Rémunération et avantages
      avatar
      Epicor Software
      3.7★Rémunération et avantages
      avatar
      Software AG
      4.0★Rémunération et avantages