Questions d'entretiens - Call center representative
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Questions d'entretien pour Call Center Representative partagées par les candidatsPrincipales questions d'entretien
What is something that you can use to improve your job?
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Feedback
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Have you heard anything back about the job yet? Im in the exact predicament as you Moins
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No, well knowing that someone else is out there makes me feel a lot better lol... I did email and I left a message with my recruiter but so far no response. Did you receive email saying you qualified on interview? Moins
What type of experience do you have?
6 réponses↳
I have customer service experience, customer support management skills, cleaning skills, Moins
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Customer service
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I have experience, as houskeeping,butler, waiter, bartender and bar waiter
How does you previous work experience relate to the position you are applying for?
3 réponses↳
Great
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You can hire a trained monkey to do what im doing
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Whoops. I was just kidding with that answer and now I cant remove it
Could I commit to working evenings, Saturdays AND Sundays?
3 réponses↳
if you can commit to training why can't you work? that's why HR couldn't answer that question. it wasn't discrimination, you weren't being consistent. Moins
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1:They contacted me not the other way around. No mention was made during the initial phone call that I would have to be available to work Sundays. 2: The unprofessional receptionist tried to deny me the interview. 3:Training would have been three weeks. It was an attempt at COMPROMISE. I was willing to forego practicing my religion for a SHORT period of time but not on a permanent basis. They discriminate against people of faith. Moins
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Stated that my religion would not allow me to work Sundays. If needed I would commit to training on Sundays. Could I work Sundays? Stated again my religion does not allow me to work on Sundays. They asked if I could work Sunday evenings. Again, stated my religion does not allow me to work on Sundays. I asked why are they discriminating against my religious beliefs? HR person did not understand my question. Moins
What is the first thing that you do when a customer is enraged on a call?
3 réponses↳
I would listen and try resolve the problem the best way I can.
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Empathize, take control, assure them that I'm the best person to handle their issue Moins
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Listen
Give a brief overview of your work history.
3 réponses
