Questions d'entretiens - Client partner manager
9Questions d'entretien pour Client Partner Manager partagées par les candidats
How would you handle X situation? You have an account that has been sold but then neglected, what is your process to bring it back to life?
This role particularly focused on mitigating conflict with clients... unhappy with services, etc. It came across as a role that's expected to fix whatever the account manager screws up. I'd be prepared for questions on how you handle damage control and if you feel comfortable with mediating conflict (I got the impression daily) with customers.
Strength and weakness What do you know about us and the role
What have you done in your past roles that’ll help you here in this role?
How I would deal with certain situations handling caretakers for the elderly.
How have grown revenue at past clients?1 réponses
No secret sauce here. Growing revenue is about removing obstacles in the way of customer satisfaction. Those obstacles could be anything from delivery quality to contractual issues. Trusted relationships take time to build with intent to foster open communication on ANYTHING toward a mutual resolution and customer satisfaction. Moins
Would you please send us a pay stub from this and last year so we can verify your income?1 réponses