Questions d'entretiens - Director client services


Questions d'entretien pour Director Client Services partagées par les candidats

Principales questions d'entretien

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On a demandé à un Client Service Director Assistant...7 juillet 2014

One of the tricky questions that I recollect was "Imagine your colleague tells you that the printer/copy machine is broken, but we need print out in color a presentation for our client, who we have a meeting with in 30 minutes - what do you do?"

1 réponses

The correct answer is as follows: 1. First you go and check, whether it is really broken, or just a paper is stuck somewhere or what's going on 2. If it's broken - check if you can fix it 3. If not, call service to come and fix it 4. Meanwhile use either other machine or ask a neighbor for help with printing Moins

Common Fund

There was nothing unexpected, he was a little low key but wanted to know if I understand the products retail vs. institutions, and if the products that I recommend are discretionary or non-discretionary, and at the end ask me if I was still interested

1 réponses

At the end he told me that he has 2 positions to fill and interviewing 2 to 3 candidates from the outside and an internal candidate, that I would through a series of phone interview before deciding to bring me in for a one on one interview Moins


Why do you want to work here.

1 réponses

Wanted to get my foot into Fund accounting.


Both interviews offered a variety of situational questions, which required responses with examples of actual work or action.

1 réponses

I was able to provide examples for all questions which required such a response.


How would you build this department?

1 réponses

I submitted a 90 day written plan.


How will you perform biz dev in this role? What is your biz dev experience?

1 réponses

Wanted someone with deep biz dev experience not just subject matter expertise.


Mostly experienced verification and philosophical thinking. Nothing complicated. RGP is still very old fashion. Very predominantly all white only top leadership and senior management.

1 réponses

Straight forward, nothing difficult.

SOC Telemed

Why would I want this position.

1 réponses

I've always loved customer service and would love to travel as part of my job.


Quelles sont vos valeurs personnelles

1 réponses

Famille, bien-etre, respect

State Street

Tell me about a project you worked on.

1 réponses

I went into an explanation about the business plan I had created for one of my final projects in school that was designed to set up and run an indoor sporting complex facility. Moins

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