Questions d'entretiens - Director support
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Questions d'entretien pour Director Support partagées par les candidatsPrincipales questions d'entretien

Ask about the culture of the company. Many of the folks I met emphasized their culture and how important it was to find the right match.
1 réponses↳
Don't be an energy vampire

“What’s the difference between a manager and a leader?”
2 réponses↳
A manager gives orders, tells you what needs to be done and manages your progress where as a leader inspires, nurtures your strengths, and assist you in improving your weaknesses Moins
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A manager gives orders, tells you what needs to be done and manages your progress where as a leader inspires, nurtures your strengths, and assist you in improving your weaknesses Moins
Why are you currently unemployed
1 réponses↳
I have recently relocated to the area due to a change in my husbands company. The original company I was slotted to work with has been devastated by the recent flooding making it impossible to begin. I have the skill set and qualifications to perform this job and would like to have the opportunity to broaden my knowledge base with a new field. Moins
Why would you leave a good paying position to come here and work long hours for room, board and a small monthly stipend?
1 réponses↳
My heart was telling me to use my talents to do something that mattered to a great number of people who otherwise could not afford me. Moins

We have an assignment. Please revert in 3 days.
1 réponses↳
A 2 part assignment which equates to free work on how to run their customer service team. Moins

Why do you want to work for ANet
1 réponses↳
I believe in the mission and the important work the organizations is doing.

They asked for a plan to rebuild the support team after an acquisition.
1 réponses↳
Detailed, 45 minute, 10 slide presentation with Q&A

Which platforms have you used for support (ticket based support systems)?
1 réponses↳
I explained my background in the media world worked to interlink multiple systems and that we had used a ticketed support system along with multiple other tools specific to the mix of on-site and worldwide systems being worked on. Moins

What is your experience with SaaS products?
1 réponses↳
I have experience with multiple platforms and also specifically with the video side of the business from time spent in media production. Moins

What do you know about our company?
1 réponses↳
Video conferencing and software to support businesses moving through today's pandemic world. Moins