Questions d'entretiens - Itil problem management


Questions d'entretien pour Itil Problem Management partagées par les candidats

Principales questions d'entretien

Trier: Pertinence|Populaires|Date
On a demandé à un ITIL Incident and Problem Management Process Owner...19 mai 2019

How would you deal with a person who does want to cooperate with the processes that are in place?

1 réponses

There are multiple ways to answer the question - but I responded with a high-level answer encompassing the reiteration of following company policies and processes are a requirement from the Company. Providing an opportunity to retrain on the process, if necessary. Depending on the next steps (behavior-wise), contacting the individual's manager and/or HR, if need be, would be the final step in my interaction. Moins

1 - 1 sur 1 questions d'entretien

Consultez les questions posées en entretiens pour des emplois similaires

it service manageritil consultantproblem managerincident managerhelp desk managerconfiguration management analyst