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Review excursion by 8D procedure. data analysis with ANOVA and JMP scripts
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Conduct a root cause analysis, ask the supplier to provide an 8D. Monitor the solution till the problem is resolved. Moins
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I was trying to explain to conduct an investigation. If the situation happened over and over again, needs to open a SCAR for supplier and work with them for corrective actions. I explained to look into supplier's process to identify the root cause and develop a short term and long term correction plan. My answer is pretty standard for supplier quality engineer but the hiring manager apparently was looking for something else and did not appear to understand some standard quality terminologies. Moins
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I spoke about how I would evaluate both tasks at hand and make the best decision possible Moins
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I used some but not all of the information provided to support my answer.
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Tried to go over the methods that I would use. Also after a day or two, I had some more reflections on the question and sent some more feedback to hiring manager. Moins
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Described my day and tasks I prioritize to get the job done.
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Rehearse ahead of time. Get all your stories - with real data written down.