Questions d'entretiens - Support technician

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Questions d'entretien pour Support Technician partagées par les candidats

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DaVita
On a demandé à un Patient Care Technician...8 décembre 2016

It was a lot of behavioral based questions. Ex: tell me about a time where you were in competition with a co worker. Tell me about a time where you had to take on more responsibility than what was in your job description

35 réponses

When I had to take more responsibility than what was in my job description was when we were short handed at the clinic and I took over as the front desk and also helped triage patients before being seen by the doctor Moins

Be on time in order to fulfill

I have to take make sure the patient comfortable that my responsibility

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MG Properties

the basic stuff experience etc

24 réponses

just regular answers

Electric

Plumbing

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Konica Minolta Business Solutions

If you were hired, where would you want your office to be?

18 réponses

I get an office? Sweet! Seriously, though, I'd want it to be near others who work on the same type of projects I do, so I can help and be helped accordingly. Moins

next door to the boss

Doesn't matter. My cubicle has always been Seat 10A on United Airlines...

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Dialysis Clinic Inc

What do you need in a supervisor in order to succeed?

10 réponses

supervisor to be firm on his job and responsibilities

Communication is good

Communication at all time

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The Home Depot

Experience

10 réponses

None

None

No experience

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How many computer desktop you can assemble in 1 day with out an Operating System?

8 réponses

30 to 50 unit no operating system if hardware is complete and ready to assemble

20 or 30

20 or 30

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Johnson Controls

Why do you want to work here?

8 réponses

Yes I'm ready

Your company very very good

This is company All fecility

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US Navy

Do you have a criminal history

8 réponses
Kroger

How would you deal with telling a customer no?

7 réponses

The. Customer is always right. I would assist the customer look for the item and after not finding the item I would have the department Manager check in the back and then offer substitutions. If that is unacceptable I would check nearby Kroger’s. Moins

I wouldn't tell them no bluntly, I would understand their request and then talk to the nurse in charge, telling them what the patient thinks he/she might need. Moins

Well, you never say "no" to a customer. I would just offer alternative solutions. Example, if they want fresh peaches and we don’t have them, offer the frozen ones or maybe even canned ones? Moins

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AT&T

What you will do with rude customer

7 réponses

Try and calm them down...Calmly Apologize for how they are feeling, let them know you are trying yo help listen to their concerns ie..what they are angry about, not the tone of their voice or the flowery words used around their explanation and at that point address the issue...it's either going to be one of 3 things...it's something you can help them with....it's something they or you will need to seek managerial advise/approval or its a no...then calmly explain as much as you'd like to be able to do that you can't and offer what you can do...and give them the choice of if they will accept whatever it is you are offering or not.. then go on with life from there....never ever get loud or irate back to the customer. ..you are representin the company. ...if they continue to escalate...ask them please do not speak to me like that. And if they continue to do so let them know you do not have to tolerate abuse and you will either leave or they will need to leave and come back when they are calner or that you will hang up if they continue in that matter. Then proceed accordingly...leave, hang up...call security or the police if they wont stop and won't leave Moins

There's nothing you can do after this point. Hr told me it's all about when they have enough people to start training etc etc. i applied April 12, had my interview may 12, received the good emails and still nothing yet Moins

Same with me I'm waiting since 26 of May , so this email about the good news mean at least you guarantee for sure you being selected and it's all matters of time?? Moins

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