Questions d'entretiens - Technical engineer

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On a demandé à un Technical Support Engineer...18 juillet 2012

I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?

6 réponses

Greetings for the day, My first job roll in Wipro BPO was to answer customer queries in regards to medical insurance claims and also describe the benefits and eligibility of the health insurance as per the policies the customer is entitled to. My second job involved detection of credit card frauds. Once I find an on going fraudulent activity on a customer's credit card, my responsibility was to cancel and reissue a new card. Next, in Teleminds and Clarus, my job description was to troubleshoot internet and phone issues. Added to troubleshooting, I also helped the new customers set up there phone and internet. Customers in these two organisations were located in Australia. Other than troubleshooting, I also took care of the billing queries and also the logistics requirements of the necessary hardwares required to set up the internet. Lastly, in my present organization Commscope, my work is to take care of the issues raised by the customer via tickets and also answer chats and calls. The prime work is to ensure the licensing on the physical and virtual controllers, switches and access points. Secondary to this, I also need to work on the logistics of any hardware, that needs to be replaced, to keep the internet services uninterrupted for home and business customers. Moins

my self i had made project on microcontroller based 8-device controller

It's a large company in Bangalore City I have great opportunity to show my skills regarding their job position Moins

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How many race heats are needed to find the 3 fastest pinewood derby cars out of a field of 8, if only 4 cars can run at a time (assuming that every car will always run the way/speed and each lane is exactly equivalent)?

8 réponses

so is the answer 4 heat 1 (first 4 car) + 1 (4 second set) + 1( Top 2 from first + Top 2 from second set) + 1 (3 car heat among the 3rd placed car) Moins

Only two races of four cars in each. Get the times of all cars and sort them. You don't need any more races because the times will be the same in subsequent races. :) Moins

4 if we cant measure time

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Tell about yourself

10 réponses


Khanlar,Azerbaijan, Engineering having more 30 years experience in the sea and the construction of new vessels Moins

I am Kayode Akintayo from Nigeria with higher national diploma in Electrical engineering with more ten years experience in computer systems Moins

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What port does ftp use? (That seemed like a trick question because they only wanted one port)

7 réponses

In FTP, Port 20 is used for the data whilst port 21 is used for commands

Port numbers 21 and 20 are used for FTP. Port 21 is used to establish the connection between the 2 computers and port 20 to transfer data. Moins

20 (data) & 21 (commands) for regular ftp, 989 (data) & 990 (commands) for ftps. not sure why they want 20 though since the first connection is typically established on 21, unless they're specifically troubleshooting why data isn't being transferred Moins

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What are the packets sent in a TCP connection?

6 réponses

Syn // Syn - Ack // Ack

It's either you are so confused with the question or that question actually is very vague. It is not very clear. It seems that's obviously not the actual question you heard. The interviewer is probably asking "What are the information is in a TCP packet?" - This question makes lot of sense. Moins

Whoever answered it with a 3 way handshake (SYN/SYN-ACK/ACK) does not know what the question is about. Moins

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You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?

5 réponses

I would keep calm because it is obviously a fake bomb. Bombs with big countdown displays only happen in the movies. Moins

Pull the nearest fire alarm to get people out of the building as quickly as possible, then get the bomb to a corner and place myself on the opposite side of the floor (or inside a fire escape, which is thicker than drywall) Moins

I will go the top of the building (roof) , which might take maybe 60 seconds (assuming the lift is not too slow), and when 6 seconds are remaining, I will throw it diagonally away (as high as I can and as far from the building as I can) so that it explodes Mid air which significantly reduces the probability of any kind of damage or loss. Moins

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Describe a time you had to change your style to adapt to a situation or accommodate others.

5 réponses


Do you still have the questions to the Mechanical aptitude test?

The easiest way to get ready for the aptitude test is to search Mechanical aptitude test questions on a search engine. There are a lot of questions regarding the shift of force or surface area of an ice cube or weight ration. Moins

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What is Firewall, DNS, DHCP etc

5 réponses

A DNS Firewall firewall is a network security solution that prevents network users and systems from connecting to known malicious Internet locations Moins

A DNS Firewall firewall is a network security solution that prevents network users and systems from connecting to known malicious Internet locations Moins

What are the things asked in written test

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You have a 10x10x10 rubix cube. You paint the outside. How many cubes have paint on them?

5 réponses

well only the outer shell has paint so here is an easy solution: 10^3 - 8^3

Total Painted cubes on surface excluding edge cubes 64*6 Total cubes on edges excluding the corners 8*12 Total cubes on the corner or vertexes 8 So total painted cubes = 488 Moins

Through questions like this, interviewers are mostly trying to test your skillset (and its relevance to the role) as robustly as possible, so be prepared for multiple offshoots and followups. It could be a useful exercise to do mocks with friends or colleagues in Yahoo to get a real sense of what the interview is actually like. Alternatively Prepfully has a ton of Yahoo Technical Yahoo - Software Engineer experts who provide mock interviews for a pretty reasonable amount. Moins

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A race track is 2 miles long. You travel the first mile at an average speed of 30 mph. How fast must you travel the second mile to have a total average speed of 60 mph?

4 réponses

Not possible.

Here's the problem with your answer, Mariano: You traveled 2 miles in 2 min and 40 seconds. That is not 60 mph, but rather 45 mph. Remember that it is a 2 mile racetrack. 2 miles must be completed in 2 minutes in order to average 60 mph. Moins

This is possible: if you first mile have speed=30m/h , then second mile you must have a speed=90m/h and then you have a average speed of 60 m/h. The time what will use don't metter but in this case you used : 1 m , 30m/60 m = 0,5m/minut --> t= 2 minuts 1 m , 90m/60*60 = 0,025 m/second --> t= 40 sg Total time = 2,40 minuts Moins

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