Questions d'entretiens - Transfer agent
51Questions d'entretien pour Transfer Agent partagées par les candidats
How would you handle an argumentative client on the phone? Are you willing to work at least 25 hours a week? How comfortable are you on the phone? Can you learn easy and take constructive criticism?1 réponses
Honestly, I have dealt with many argumentative client's and I always acknowledge that I understand and that I would stay on the phone with them till we figured out what was wrong and get some answers. Of course I am willing to work 25 hours a week not that hard it is part-time. I answered yes to taking constructive criticism, because I feel we cannot learn if we are not willing to take advice from pros. Moins
How easily can you overcome objections?1 réponses
I can overcome objections really well. You are going to hear a lot of No's before you get that one yes. But the trick is to not allow the No's to stop you from chasing after that Yes. If a person is saying no, don't take it personal because they are saying no to the service (at the moment), not to you. Also, if you are hearing a lot of No's, it may be because you are not clearly showing the customers the value in the service/product you are selling. People will not buy into something they see no value in. It's our job to show our customers all the value our service can bring to them and their family. Moins
First basic staff: which subject have you studied in your degree, in your master etc Then more specific: what is a mutual fund, what is equity, fixed income, derivatives, what did you do in your previous job etc.1 réponses
No behavioural question?