- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
Je travaille chez Appian à plein temps (Plus de 3 ans)
A lot of consulting firms look for "butts in seats", silo their workers, and don't allow them to innovate. That is not the case at Appian. Consultants are given a lot of leash from the company, even if our customers don't always allow them to take advantage of it.
Appian has a variety of different customers across different domains, which pose new and exciting challenges for consultants who want to be exposed to different technologies.
By in large, people are smart, motivated, and hard working. The department tends to run fairly autonomously from the rest of the organization, implementing its own solutions to career management, recruiting, knowledge sharing, etc. There is a strong inclination towards self-governance and self-organizing. For example, our career guidance was developed by consultants across all ranges of the hierarchy, from consultants to VPs. We also have internally managed "guilds" which develop UX, Agile, and Technical best practices based on experiences in the field.
This is a much better position than in most government consulting firms. They will not force you to find your own projects, make you work like a robot on repetitive tasks, or silo you to one skill or subject matter. You have an opportunity to make an impact and effect change, as long as you're willing to put in the work.
Just as with any consulting firm, billability is key and sometimes you get worked to the bone to meet customer demands. A bad manager will make matters much worse. To add insult to injury, Professional Services, the consulting wing of Appian, is certainly the black sheep of Appian and get treated as such. There is little time for consultants to work on self-growth, there is no indie time, and little investment in training other than the initial Academy that consultants go through. Since we have the most experience with customers, we are also saddled with supporting sales cycles, engineering feedback, and many more initiatives that pile on top of an already large workload. Although these extracurriculars are not required, they are key differentiators that certainly matter at raise/promotion time. That being said, there is a small set of individuals that seem to take on this burden more regularly than others, and their compensation does not reflect it.
Conseils à la direction
Invest in your PS employees.
The burden on PS continues to grow and the compensation is beginning to stagnate. The meritocracy that Appian and Professional Services hope to achieve is becoming more flat and less obvious as we continue to grow. The newly set raise structure disincentizes employees who go above and beyond their project work. On top of that, other departments and partner companies will pay higher wages, making the prospect of jumping ship much more desirable. Saying that we've cultivated a culture that is worth more than the money we could get elsewhere is not the strongest argument, considering there are plenty of partners with a high quality of life AND a bigger paycheck. Plus this culture is difficult to enjoy when you're burdened with 100% billability and extracurriculars.
There is also little investment in training and cultivating the massive amount of PS knowledge. We see partners doing a much better job of taking time after projects to compile their lessons learned, developed shared components / marketing material, create or take training, etc. If we are planning to move more towards a Customer Success Management model, then we need to rethink our approach because those things will become key to our success.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Appian (Reston, VA (États-Unis)).
1. HR interview
2. Technical phone interview with one of the consultants
3. Flown in to headquarters to have the in person interview which included a presentation, behavioral interview, executive interview, technical interview
Questions d'entretien d'embauche