Bureaux de EXL Service à Cebu City | Glassdoor

Cebu City (Philippines) de EXL Service

Aucun recrutement à Cebu City (Philippines) de EXL Service actuellement.  Consultez tous les emplois EXL Service

Avis - EXL Service à Cebu City (Philippines)

  • « Good place to grow as long as you're willing to do the hustle »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Lead Assistant Manager - Cebu City (Philippines)
    Employé actuel - Lead Assistant Manager - Cebu City (Philippines)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez EXL Service à plein temps (Plus de 5 ans)

    Avantages

    This organisation is very stable and is growing at rapid speed. Growth opportunities are available even for frontlines who have been with the company of less than a year. We even have managers who were with other BPOs for more than five years but has never had an opportunity to grow until they joinee EXL. This company is investing so much on automation (RPA) and is on tracked with the needs of the future.

    Inconvénients

    Payroll process is very manual. People tend to be overworked on almost every designation. Enabling team is not so enabled due to being understaffed and high attrition. Basic pay for frontlines is not so competitive despite high competency requirements. The company attempts to engage with its people but has long way to go to do this consistently.

    Conseils à la direction

    Look deeper. You're a great company but you could be greater if it's not about clients and revenue all the time.

Voir les avis

Photos chez EXL Service à Cebu City (Philippines)

EXL Service photo de : My trainees

salaires EXL Service Cebu City (Philippines)

Salaires en Php (PHP)
Moyenne
Min.
Max.
1 salaire d'employé ou estimation
Environ 14k Php - 16k Php
14k Php
16k Php
Environ 14k Php - 16k Php
14k Php
16k Php
1 salaire d'employé ou estimation
Environ 50k Php - 60k Php
50k Php
60k Php
Environ 50k Php - 60k Php
50k Php
60k Php
1 salaire d'employé ou estimation
Environ 26k Php - 32k Php
26k Php
32k Php
Environ 26k Php - 32k Php
26k Php
32k Php

Entretiens - EXL Service à Cebu City (Philippines)

Expérience

Expérience
100%
0%
0%

Obtenir un entretien

Obtenir un entretien
100%

Difficulté

3,0
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1.  

    Entretien de Inbound Customer Service Representative

    Employé anonyme - Cebu City (Philippines)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 5 jours. J'ai passé un entretien à EXL Service (Cebu City (Philippines)) en mars 2016.

    Entretien

    Walk-in Process and forward my resume to the recruiter. Waited for 20mins. Ushered us to the testing area and took a 1 hour written exam (English, Abstract, IQ test). After the test, we were called those who passed the written exam for the initial interview. One on one interview with the operation manager (30mins). Recruitment instructed me to wait for a phone call within a week for another screening. Someone called me in the evening, did a one on one phone interview. The interview is like an IELTS interview. Then after the 12min interview, they just informed me that the HR will get in touch with me. After 2 days, they called me for a job offer.

    Questions d'entretien d'embauche

Voir les entretiens d'embauche