- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
Je travaille chez Merlin Entertainments à plein temps (Plus de 3 ans)
- Some great (if under invested in) brands
- Some really good people at all levels of the business
- Merlin Magic Pass is a nice perk
- Marketing decisions are driven by what the CEO wants (or what people think he will dislike least). It can feel like you are stuck in the 1990s - TV is good, digital is bad, and you don't want to cross the CEO because his opinion rules.
- Cost driven culture, with endless rounds of redundancies and cost cutting in recent years have hammered morale and impacted on what guests get rewarded with. You only have to look on TripAdvisor or Yelp at many of the sites to realise that customer experience doesn't come first, it is about making money and keeping costs low.
- Working in the US has been ok because we are that bit further away from Head Office, but in other teams there is a constant feeling of marketing being under scrutiny. Senior marketers dread the annual marketing presentation to the CEO and members of the board because it is like a scene from The Hunger Games...every year at least one Marketing Director seems to exit the business after it.
Conseils à la direction
Listen openly and honestly to your employees - there are a lot of middle grade marketers like me who see no future in this organization, and that is a shame because on paper amazing brands + exciting industry + a culture that is about empowering the individual attractions should be a dream job. And for the majority, what I hear (and what I feel) is that it isn't.
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J'ai postulé en ligne. J'ai passé un entretien à Merlin Entertainments (New York, NY (États-Unis)) en mai 2016.
I was called by Human Resources to set up an interview date.The interview itself is at Madame Tussuad Museum on 42nd Street. It was interesting walking through the museum to reach the offices. I met with the AP Supervisor and the Manager in one day. I was then called by their Human Resources department In a week.
Questions d'entretien d'embauche