Bureaux de Natwest à Manchester | Glassdoor

Manchester, Angleterre (Royaume-Uni) de Natwest

Avis - Natwest à Manchester, Angleterre (Royaume-Uni)

  • « Good place to work »

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    Ancien employé - Associate - Manchester, Angleterre (Royaume-Uni)
    Ancien employé - Associate - Manchester, Angleterre (Royaume-Uni)

    J'ai travaillé chez Natwest à temps plein

    Avantages

    Good place to work for, good team.

    Inconvénients

    Aside from redundancy no real cons

Voir les avis

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Offres d'emploi chez Natwest à Manchester, Angleterre (Royaume-Uni)

salaires Natwest Manchester, Angleterre (Royaume-Uni)

Salaires en £ (GBP)
Moyenne
Min.
Max.
3 salaires
28 115 £ par an
27k £
30k £
28 115 £ par an
27k £
30k £
2 salaires
Environ 18k £ - 22k £
18k £
22k £
Environ 18k £ - 22k £
18k £
22k £
Environ 19k £ - 24k £
19k £
24k £
Environ 19k £ - 24k £
19k £
24k £

Entretiens - Natwest à Manchester, Angleterre (Royaume-Uni)

Expérience

Expérience
66%
17%
17%

Obtenir un entretien

Obtenir un entretien
83%
17%

Difficulté

3,2
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1. Utile (1)  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - Manchester, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Natwest (Manchester, Angleterre (Royaume-Uni)) en janvier 2020.

    Entretien

    I applied online on RBS career website, I got an email with a link for a test (easy ones-math & logics) , after I passed the test, they sent me another link for Video Interview, this is recorded ones, 5 behavioural questions, you got 2 minutes to think and it started recording your answer. After I passed this, they called me and explained bout the role the invite me for face to face interview (final ones). I got 2 weeks for prepared and studied my interview.

    It was a great building in city centre, seems so professional, the interviewer brought me to the CS department, got a quick tour for the work place, very busy environment, before the interview started I excused myself to toilet but sadly it was horrible, very dirty (even Mc Donald’s toilet a lot better than this) actually i didn’t expect that.

    The interview took 2 hours, most of them behavioural questions.. STAR based (as I already prepared, I can easily answered to all the questions) tell me about a time stuff. The last test, you have to do a role play, i got only 5 minutes to read bank statement (really short time) got a call from the interviewer, he acted as a difficult customer, heavy accent and spoke as fast as possible. Don’t be panic, you will be fine. After the role play you will get to answer and review your responses.

    The role itself in telephony team, help customer, offer products, educate customer. It advertised from 7 am to 11 pm rotational shift but after 12 months of period, it would be 24 hours role (I actually told the interviewer that I couldn’t work on night shift). You will get 6 month probation, casual outfit at work.

    Personally after the final interview and seeing the work place - more in depth role itself, i knew that the job wouldn’t fit for me. After few days they told me that I didn’t successful but they gave me a lot of positive feedback bout my results and answers, it just seems that I lacked the interest in the role itself. (Eww the toilet and 24 hours shifts that put me off. Lols)

    Overall its an open eye experience, don’t judge the book by its cover, it might looks so great and make you nervous, but nahh.. thats okay, it took about one month process, long time.. if you love typical call centre job, you might want to try.

    Questions d'entretien d'embauche

    • Why do you want to work with Natwest?
      What you can bring to the role?
      Tell me bout the role?
      Tell me a time you make a promise to your colleagues?
      Tell me a time you give your best to your customer?
      Tell me about unexpected situation and how you handle it?
      Something about digital stuff? (Not really remember bout this questions)   1 réponse
Voir les entretiens d'embauche