Travailler chez Content Square | Glassdoor.fr

Présentation de Content Square

Paris
Entre 201 et 500 employés
2012
Entreprise non cotée en bourse
Solutions logicielles et réseau d'entreprise
Ne sait pas / non applicable
Contentsquare is a digital experience insights platform that helps businesses understand how and why users are interacting with their app, mobile and websites.

We compute billions of touch and mouse movements, and transform this knowledge into profitable ... En savoir plus

Mission: To improve digital experiences, we developed an innovative SaaS solution that helps businesses understand how people are behaving on their digital platforms and how they can optimize the customer journey.

Since 2012 we have had 150% YOY growth and in 2019 we ... En savoir plus

Actualités de l'entreprise

  • At Contentsquare, we are always on a mission to find new ways to innovate, to challenge, to use our unique minds to go beyond ourselves. This year's hackathon was no exception. Passion, intellect, ambition, vision, and over 150 participants spread across three different timezones. Thanks to everyone to took the hackathon to the next level - see you next year.

    http://glassdoor.com/slink.htm?key=vMPfS

    Hackathon 2019: Building the Next Big Thing - Contentsquare

    April 10, 2019 marks the first day of the annual Contentsquare Hackathon, an event equally comprised of teamwork and healthy competition, as it aims to fortify our platform and make a dent in the SaaS space at large.

  • Contentsquare are officially one of the fastest growing SaaS startups in Europe. #ambition

    http://glassdoor.com/slink.htm?key=vMAGb

    Meet the top 10 fastest growing SaaS startups in Europe in 2019

    This article will take you 6 minute(s) to read Around the globe, almost every industry is hustling towards greater digitalisation. Having said that, the Software-as-a-Service (SaaS) is a booming industry with a lot of potential for small to large companies' customers. Especially, the boom in the European SaaS startup ecosystem has continued to grow at an exceptional pace.

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Content Square – Pourquoi nous rejoindre ?


ABOUT US

Contentsquare is a fast-growing startup founded in 2012. Whilst studying at ESSEC business school, Jonathan Cherki created Contentsquare with the mission of improving digital experiences across the board.
 
To do this, we developed an innovative SaaS solution that helps brands understand how people are behaving on their digital platforms, and what they can do to optimize the customer journey.

We really value our close relationship with all our clients, including Walmart, Tiffany & Co, l’Occitane, Kering, L’Oréal, and many more.

We have grown our team exponentially since 2012, with 150% YOY growth. In January 2019 we raised $60M to accelerate our international expansion with one goal: to become the leading Digital Experience Insights platform thanks to the infinite possibilities of AI.

LOCATIONS
 
We currently have offices in Paris, London, New York and Munich, but it doesn't stop there. We are expanding our footprint throughout North America and Asia. It is an exciting time to join our truly international team and help shape the strong values and ambitious vision that make Contentsquare a unique working environment with an enviable workplace culture!

Join the adventure, and together we can go beyond ourselves and conquer the next big challenge!

Life and values at Contentsquare

Contentsquare is built around 5 core values which are reflected in everything we do, whether it's hiring, product development, building client relationships, or our parties:

TEAM SPIRIT Better, Faster, Stronger together

UNIQUENESSCelebrate differences

ENTHUSIASMPassionate people spreading fun & excitement

CREATE Always challenge

AMBITION Go beyond yourself


We are looking for ambitious individuals who are willing to go fast and far. At Contentsquare you’ll learn that nothing is impossible. In only 6 years, the company has grown from 15 to 300 employees, hiring an average of 10 new people every month!

Creativity is key at Contentsquare. The world of UX Analytics is constantly evolving, so new ideas and fresh vision are highly valued here. Everyone is encouraged to contribute their own ideas for innovation, and lift the company’s ambition to greater heights. We pride ourselves on attracting talent from all over the world and nurture a truly global company vision and workplace culture with many international career opportunities. Fluency in English is essential!

Joining Contentsquare means becoming part of an expert and ambitious team. Data Analysts, UX Designers, Marketers, Developers... it’s a tight-knit company where everyone is working together on a shared vision.

We are firm believers in a Work Hard Play Hard attitude: Friday happy hours, sports lessons, quarterly team building in each office, the annual Hackathon, plus many suprises throughout the year.

You'll be sure to get a warm welcome in all of our offices. Employees and soon-to-be employees are invited to an annual team building event which takes place in a different location every year, and is packed with surprises and unforgettable activities.

R&D DEPARTMENT

Are you willing to participate in the development of software which revolutionizes e-commerce, processing large volumes of data and using cutting edge technology? Join our R&D department as Data Engineer, Fullstack Software Engineer, DevOps/Platform Engineer, Data Scientist or Product Manager.



As a Data Engineer, your challenge will be to collect several billions of events per day, and query hundreds of terabytes in real time. You will have to design efficient architecture to store and analyze petabytes of data, lead large scale projects and mentor other developers, implement complex acquisition workflows, think of smart data formats to serve the functionalities of the product, while minimizing costs and developing tools to help data-scientists.

As a Fullstack Software Engineer, your challenge will be to value user experience, the quality of the interfaces that we deploy, and the quality of code. You will have to make key technical decisions and help to define the global technical vision, lead large scale projects and mentor other developers, evangelize code quality and tests, implement new features for Contentsquare’s product, write client and server code to provide successful and ergonomic web applications, and ensure the reliability, the scalability and the efficiency of the SaaS application.

As a DevOps/ Platform Engineer, you will have to manage third-party services, internally-developed services, and services managed by the Cloud Provider. You will ensure other R&D teams use Infrastructure as defined by the IaC, implement and maintain relevant monitoring defined with dev teams, and take part in projects to improve quality of platform services and infrastructure reliability.

As a Data Scientist, your challenge is to imagine innovative solutions to automate the User Experience analysis. You will have to meet a business need with A.I from start to finish: design, develop, test and industrialize by moving algorithms to scale. 

As a Product Manager, you will have a significant impact on delivery, quality and methods which will help Contentsquare achieve its goal. You will be responsible for development and delivery of several features, as part of the whole SaaS solution. You will run feature production as scrum master and project manager.

What will you bring to Contentsquare? Efficiency, teamspirit and empathy are key. In addition to working with other members of R&D, you will work closely with product teams and will report to both our program manager and engineering VP.

 

SALES DEPARTMENT

Check out the links to our YouTube channel (below) to hear what it's like to be part of the Sales team at Contentsquare.

Jörg Nottebohm, Sales Executive DE

- Meredith Golden, Sales Director US

The Sales teams work together to overcome huge challenges:

  • Foster new relationships for Contentsquare
  • Uncover client needs and pains that Contentsquare can solve
  • Help educate customers on the value of Contentsquare throughout the adoption cycle
  • Identify customer needs and collaborate with Contentsquare teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
  • Initiate, negotiate, and close new contracts with customers
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Help in researching and developing new products based on customer and general market needs

 

To achieve these goals, the Sales team needs different profiles:

  • Sales Executives
  • Business Development Representatives
  • Solution Consultants
  • Partner Managers

CUSTOMER SUCCESS MANAGEMENT DEPARTMENT


Check out our YouTube video to see what it's like to be a CSM at ContentSquare!

The Customer Success Management (CSM) department has a very important role: to guide new clients in the optimal use and adoption of the our solution. As the client's first point of contact in their relationship with Contentsquare, CSMs are responsible for providing them with the best possible onboarding experience and empowering them to use the tool autonomously.

 

To do that, they need to ensure solution implementation and adoption within the client's organisation. They do this by:

  • Identifying key users of the solution and building strong relationships with them (operationals and executives)
  • Leading training sessions and guiding users on their path to becoming autonomous
  • Engaging clients in use of the solution by providing them with dedicated and bespoke support, by identifying their strategic business goals
  • Configuring and analysing client data within the Contentsquare tool

 

They also have to coordinate actions to ensure client satisfaction, by:

  • Ensuring adoption of the solution and providing personalised solutions for usage optimisation
  • Co-ordinating internal resources to cater for client needs (Data Analysts, Solution Integration Manager, Product team, Customer Care)
  • Being the voice of the client and providing internal feedback on how Contentsquare’s solution can be improved
  • Keeping customers updated on Contentsquare's latest developments, resources and events

Avis sur Content Square

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Jonathan Cherki
33 Évaluations
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    Employé actuel - Employé anonyme - Paris
    Employé actuel - Employé anonyme - Paris
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    Je travaille chez Content Square à plein temps (Moins d'un an)

    Avantages

    - Bon esprit équipe
    - Bienveillance
    - Projets engageants et challengeants
    - Locaux bien situés

    Inconvénients

    A ce stade, je n'en vois pas

Voir les 107 avis

Photos chez Content Square

Content Square photo de : Working @ ContentSquare
Content Square photo de : Client Club
Content Square photo de : Champagne breakfast, Stockholm
Content Square photo de : London office mascot
Content Square photo de : Champagne breakfast, Manchester
Content Square photo de : Hackathon 2019
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Entretiens chez Content Square

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  1. Entretien en vedette

     

    Entretien de Account Executive

    Employé anonyme - New York, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +4 semaines. J'ai passé un entretien à Content Square (New York, NY (États-Unis)) en avril 2018.

    Entretien

    Terrific people; there is a lot of very thoughtful consideration going into the hiring process, and that simply can't be said for every SaaS or tech company. Everyone is respectful of an interviewee's time and availability, and it was very clear early on that ensuring a good fit is a high priority. The offer was competitive, I accepted, and I'm very pleased with my decision to join ContentSquare.

    Questions d'entretien d'embauche

    • How will I manage relationships with fellow employees while working remotely, and interfacing with a culture that is currently office-centric?   Répondre à cette question
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Prix et distinctions de Content Square

  • Happy At Work, Chosemycompany, 2018
  • Europe's 100 Hottest Startups, WIRED, 2018
  • Pass French Tech, French Tech, 2018
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