Je travaille chez Fast Enterprises à plein temps (Plus d'un an)
- Amazing group of people to work with
- Best front desk team, very friendly
- Good experience working with new technologies
- No remote work options
- No access to modern ticketing systems or content management solutions
- No technical certificate reimbursement or educational funding
- No 401k matching
Conseils à la direction
If you work for Fast Enterprises as an IC or Tech Team member, this company is a solid 4.5/5 stars. This review is based solely on the perspective for those who work in Fast Hosting Services or the Security team.
The main issue is that structurally FAST has been a very flat organization. The information technology teams need some structure. Traditional IT shops need different roles.
We also do not have the basic tools to do our job. One would expect a modern ticketing solution and content management system. For example, the in-house content management solution does not even allow for opening documents in a web browser. You have to download each document to view it. This makes managing knowledge base articles virtually impossible. Without a ticketing system, operationally it is hard to manage several client interactions and tasks. The FAST motto is to build everything in-house but this is not feasible without dedicated programmers working for Fast Hosting Services.
My overall recommendation is to let this side of the business run differently from Fast Enterprises. This would allow our teams to be more efficient and happier with our jobs. Our teams work hard and take pride in providing an excellent service to our customers.
J'ai postulé en ligne. J'ai passé une entrevue à Fast Enterprises (Norman, OK (États-Unis)) en avril 2017.
I applied online using one of many online application websites. I then received an email which asked for my resume and transcript. After that I received an email that set up a phone interview.
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