Travailler chez Monese | Glassdoor.fr

Présentation de Monese

Londres, Angleterre (Royaume-Uni)
Entre 201 et 500 employ�s
2013
Entreprise non cot�e en bourse
Internet
Ne sait pas / non applicable
Concurrents

Inconnu

Avis des employés Monese

  • « Toxic company with no clear objectives »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Anonymous Employee
    Employé actuel - Anonymous Employee
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Monese à plein temps (Plus d'un an)

    Avantages

    You'll find people from many different countries, which is amazing. The product is very good and can be really helpful for many people. The company is always seeking innovation and product improvements. Good work/life balance if you know how to set boundaries. Flexibility to work from home.

    Inconvénients

    Unnecessary bureaucracy, bad mouthing and toxic environment for a startup. The company doesn't practice the values they preach. You won't find transparency or collaboration, for example. But they will make you believe you will.

    The company seems to be growing, but you don't know exactly where. People doesn't seem to agree very much on the best path to follow. Some people seem more customer-focused and other, more product-focused, which leads to confusing actions or unstable decisions. It's very frustrating to see how the company deals with Customer Support and leave their customers with no replies for weeks or even months.

    I've never had my own KPIs or objectives, which was - by far - my biggest frustration. I've never had a performance review and was always left in the dark about my own work. Meanwhile, I've been promised new positions and promotions and ended up in a collective dismissal process.

    I also believe the company should be more careful when hiring new people, specially because of the cultural fit. This plays a huge part in the toxic environment and in the high turnover.

    Lastly, I believe the benefits you get for working at Monese are not fair. You don't have health insurance, for example.

    Conseils à la direction

    Be honest and transparent, decide if you're really up to becoming a customer-centric company, invest in your talented employees, define clear KPIs so they can feel they are developing themselves as professionals. And treat them better.

Voir les 48 avis

Entretiens chez Monese

Expérience

Expérience
42%
8%
50%

Obtenir un entretien

Obtenir un entretien
67%
25%
8%

Difficulté

2,7
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1.  

    Entretien de Customer Support Specialist

    Candidat à l'entretien anonyme - Tallinn (Estonie)
    Aucune offre d'embauche
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Monese (Tallinn (Estonie)) en décembre 2019.

    Entretien

    The interview process was very quickly, one through online video and another took place in the office.
    I was very quickly invited to the second interview, after that immediately received a reply that it went very well and mow they need two references.
    The next day received a letter that they had not yet contacted my references but again yesterday changed that mind. That was really disappointing. Seems like there are some organizational difficulties then..
    Too bad i was really into this job offer.

    Questions d'entretien d'embauche

Voir les 12 entretiens d'embauche

Prix et distinctions de Monese

  • Best Challenger-Bank, European Fintech Awards, 2016

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